HT201412 shows itunes logo and won't restore

shows itunes logo and won't restore

OK.  Thanks for sharing.
Be sure to write back with any technical support question you may have and the troubleshooting steps you've taken thus far to try and resolve your issue.

Similar Messages

  • My iphone 3g show the itune logo and when I restore it, it says restore error 46? What is restore error 46? How could this be resolved?

    My iphone 3g show the itune logo and when I restore it, it says restore error 46? What is restore error 46? How could this be resolved?

    Hi! were you able to restore your phone?

  • HT4528 My iphone is telling me I need to do a system restore and wont restart. Screen shows itunes logo and that is it. If I do this how can i avoid losing all my pictures videos etc?

    my i phone is telling me I need to do a restore. Screen shows itunes logo and thats it, even after turning off and on again.
    if  do this how can I avoid losing all my pictures videos etc?

    Pictures/Videos in your camera roll? If so, & not backed up or imported to your computer, they are gone. There's no supported way to recover them now.

  • HT201412 it shows itunes logo and usb cable with arrow after that it switch off itself

    iPAD shows itunes logo and usb cable with arrow after that it switch off itself

    If the Restore doesn't work, force your iPad into Recovery Mode:
    1. Turn off iPad
    2. Connect USB cable to computer; leave the other end alone
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPad
    Note: You need to be patient and repeat the above many times to recover your iPad

  • HT201412 I did an update called for on the "Settings". After a while it switched to a picture of a cable from the bottom to an iTunes logo, and won't move from there. What to do?

    I did an update called for on the "Settings". After a while it switched to a picture of a cable from the bottom to an iTunes logo, and won't move from there. What to do?

    Do as the picture suggests. Connect your iPad to iTunes using the supplied USB cable.

  • HT1551 Have not used Apple tv for ages,plugged in light flashing,screen is showing iTunes logo and USB cable

    Plugged in my Apple tv to tv and light flashing non stop.Tv screen showing iTunes logo and USB cable.Not responding to anything

    Welcome to the Apple Community.
    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Source list, and then click Restore.

  • While opening my iphone 4 it shows itunes logo and usb cable and stucks there, while opening my iphone 4 it shows itunes logo and usb cable and stucks there

    while opening my iphone 4 it shows itunes logo and usb cable and stucks there, while opening my iphone 4 it shows itunes logo and usb cable and stucks there

    It's in recovery mode. Plug it into your computer running iTunes and restore it.

  • IPod Touch shows itunes logo and USB connector on the screen??

    Hi,
    I was trying to update the version of the software on my iPod Touch to V3. But it threw an error and after that it is not getting recognized by itunes. It only shows itunes logo and USB connector image on the ipod screen. How do i get the ipod workng again? plz help.

    try the suggestions in this KB.
    JGG

  • I updated itunes on my computer, itunes doesn't recognize and my phone will not come on. It's showing itunes logo and usb cord only. HELPPPPP

    I tried to update iphone 4 to the 5.1 version.  After installing on computer, connected to update phone. Phone will not come back on, showing itunes logo and usb cable.  Please help

    Hi ..
    Help here >  iOS: Unable to update or restore

  • Ipad shows itunes logo and usb

    my apple ipad shows itunes logo and usb.
    please help to resolve this issue.
    thanks
    navin

    If this a new iPad?  You need to connect your iPad to your computer via iTunes to set it up.  Make sure you have the latest version of iTunes on your computer. 

  • TS1702 cannot restore the phone on the screen just show itunes logo and USB cable

    cannot restore the phone while trying to download the ios 6
    the screen shows only itunes logo and USB cable

    plug your ipod into itunes...it may not do anything plugging it into your own itunes so you may want to try plugging it into someone elses to save the trouble. I had this same problem last week plugged it into my dads ipod and it worked (:

  • Software update failure, now phone frozen. Now screen only showing itunes logo and USB Cable on screen. Have I lost my backup?

    I just tried updating the most recent software on my 3GS (on my Mac) but it said the updated on my phone failed. Now my phone is frozen and only showing the itunes logo and USB cable. When I connect to the USB lead, its says: iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes.
    Have I lost all the data on my phone?
    What should I do?
    Help!
    M

    The iTunes logo and cable indicates that your iPad has gone into recovery mode : http://support.apple.com/kb/ht1808
    For the 3004 error code does the troubleshooting for it on the page that you posted from not help ?

  • Iphone suddenly shows itunes logo and usb

    My iphone just showed the itunes logo and usb cord image, without having done anything. How can I recover pictures and data that were in the phone memory?

    Before you connect to your computer , if necessary in recovery mode iPhone and iPod touch: Unable to restore , copy the iphone backup folder to a safe place, in case you need the backup again.
    The location of the folder is here:
    Mac: ~/Library/Application Support/MobileSync/Backup/
    Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP,  Windows Vista and Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.
    You backup contains pictures taken with the phone and your data and settings. More info here. iPhone and iPod touch: About backups
    So, in case your phone gets recognized by your computer, let it restore and use the latest backup to get your data and settings back.

  • Notified of iTunes update for iPhone; tried to download; phone inoperable all day. screen shows itunes logo and cable

    I was notified of an iTunes update for my iPhone; I tried to download, but am just showing the screen with the iTunes logo and a picture of a cable end. Phone has been inoperable all day.

    Hey there Gina,
    It sounds like you were updating your phone, and now it is unresponsive with an iTunes and usb cable on the screen. This appears to be recovery mode, and you should be able to restore the device using the following article to get that install completed:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    If not, then reset the device with the following article, and then attempt the restore with the above article:
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/ht1430
    To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • Update problem - will not start up, showing itunes logo and power cable

    I tried to install the latest update this morning and now my iphone 5 will not start up.  When I press the start button the apple logo appears then the screen shows an itunes logo and a picture of the power cable.  I have started up itunes on my laptop and plugged the phone into it, but still the same problem.
    Help!!!

    That screen means it has entered recovery mode and you must use the recovery mode instructions in http://support.apple.com/kb/HT1808 to connect to a computer running iTunes.  In summary:

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