HT201412 Sound works (songs) on Ipad 2 but sound on videos (example utube) sound does not work. Video plays with no issue.
Sound works (songs) on Ipad 2 but sound on videos (example utube) sound does not work. Video plays with no issue.Mute us not checked in general settings. Reboot (off/on) has not helped. Deleted apps and reloaded them. Did not help. Any other suggestions thank you
If you lose sound for games or other apps, email notifications and other notifications, system sounds may have been muted.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well.
Settings>General>Use Side Switch to: Mute System sounds. If this option is selected, the switch on the side of the iPad above the volume rocker will mute system sounds.
If you choose Lock Screen Rotation, then the switch locks the screen. If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
If you have the side switch set to lock screen rotation then the system sound control is in the control center. Swipe up from the bottom of the screen to get to control center . Tap on the bell icon and system sounds will return.
If you have the side switch set to mute system sounds, then the screen lock can be accessed in the same manner as described above.
This support article from Apple explains how the side switch works.
http://support.apple.com/kb/HT4085
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http://support.apple.com/kb/TS2755
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We are going to delete a hidden file.
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Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
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iPod Service Support and Costs
iPhone Service Support and Costs
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