HT201412 these solutions dont work, i purchased an app and it imediantly exits me out of it when i tap it
please help
One app or more than one?
Have went to the developer' support site/contacted the developer if one app?
If more than one app then
Restore from backup
Next , restore to factory settings/new iPod.
Similar Messages
-
HT201210 None of these solutions are working.
None of these solutions are working. I plug in my newly restored iPhone and under the category in iTunes, I have the option to click it. When I do so, I get an empty box on the screen, below a Apple logo on the left and a padlock on the right. Any ideas to solutions? I puzzled the people at my local Apple store.
Other than not connecting, my phone is fully functional. I can place calls and send messages, get online and fi my settings the way I want. I just cannot connect to any iTunes (I've tried three)!
I have the newest software on my phone and the newest upgrade of iTunes available.What do you mean none of these options? What have you tried so far? Are you referring to the 5 R's described here: http://www.apple.com/support/ipod/five_rs/classic/
B-rock -
i purchased a app and paid for it Djay the original now i want to put it on my ipad from my phone purchase and it only gives me djay 2 to buy in the app store i dont want djay 2 i want the one i have paid for Djay 1. cant find it anywhere on the store
Developers control which versions of their app is in the store. If a developer releases a new version and pulls the old version then it will no longer be available in the store.
If you sync the device that has the older app in ITunes on your computer and choose to transfer purchases, you will then have your own saved copy of the app. Then, sync the other device and select to install that app from the list of locally saved purchases. -
i want to update my phone, but i purchased many apps and music on the phone. it won't let me authorize my computer so i cannot update. i don't want to deauthorize all my computers. how can i find out which 5 computers i have authorized? also how can i update the software?
This is a tedious solution, which is stupid! And some users report an inability to reauthorize a computer after an "en masse” deauthorization. I can’t believe Apple doesn’t provide a list or menu to find out which computers you’ve authorized! Obviously, APPLE knows (or else they couldn’t tell us how many computers we have authorized)--so why can’t they give us access to that information about our own computers??!!!
And for an already-authorized computer with a hard drive that’s since been replaced and upgraded from Mavericks to Yosemite, would it be recognized as a “new computer” and require authorization? Would its previous incarnation (i.e., with the old hard drive and OS) be considered a separate computer? Some users report they can’t authorize a computer after an OS upgrade because of that. Can’t believe we have to do such a bass-ackwards kludge! -
I am trying to purchase an app and when I try to it tells me to login. When I log in it ask me security questions which I don't even remember the answers to. I put, "forgot answers" and it says, "we can help you reset your security information by sending a message to your rescue email address: [email protected]" I only have one email and thats on Yahoo. i still click send email button and it tells me to check my email but i dont recieve anything. please help me
That's not a good sign if it said it was going to send it to an email address you've never heard of. Contact iTunes Support and let them know this: http://apple.com/support/itunes/contact/
-
If I purchased an app and after 90 days it gives me problems can i get my money back
If I purchased an app and after 90 days it gives me problems can i get my money back
The app worked for 90 days ? Have you tried deleting and (if it's still in your country's store) redownloading the app via the Purchased tab in the App Store app on your phone (or sync it back from your computer's iTunes), and if that doesn't fix it then you've tried contacting the app's developer ?
-
I have accidently purchased an app, and then a second time as an in app purchase. Both are still pending payment. Can I cancel one?
How to report an issue with your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html -
I am trying to purchase an app and update my apps all are free but it won't accept my card, all it keeps saying is that my payment method has been declined, I only have one card so can't try another. Now I can't use some of my apps because they are waiting to be updated. Somebody please help!!
Hello Sriggers,
Welcome to the Apple Support Communities!
I understand that you are attempting to update some applications on your iPhone but the payment method was declined. In this situation, I would recommend reading over the information in the attached article to help resolve the situation.
Pay an unpaid balance in the iTunes Store - Apple Support
Best,
Joe -
I purchased an app and it downloaded to my MacMini, how do I get it to show up on my iPhone and iPad?
Sync it to the devices:
http://support.apple.com/kb/PH12111
Or you can download the app directly from your iPhone and iPad:
http://support.apple.com/kb/ht2519
Regards. -
I have a new iphone 5 and although I had a little trouble downloading all my apps and music, I did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help?
Hey leafxxx,
Thanks for the question, and welcome to Apple Support Communities.
The following resource provides troubleshooting steps if your iPhone is not displayed in iTunes when connected:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/itunes/
For more detailed instructions, see this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Enjoy your new iPhone 5!
Matt M. -
I just purchased Adobe Illustrator and I cant find the serial number. When I try to download using Cloud it says it does not support my computer system. Just yesterday I finished my trial. What shall i do?
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html -
In "purchases" while in my App Store, Mountain Lion says, "an error has occurred" and the green 'download' button is grey and I cannot re-start the download. I was abroad when I purchased this app and during download, my internet connection was lost. At the time, Apple was still offering the e-chat, so I did that and the man was very helpful and it was a quick fix, so my download button turned green again, and I was able to begin the download. BUT during the download, I was kicked offline once again, and I decided to wait until I was back in the USA. I will go in to an Apple store and ask assistance, but if there is something I am missing, I'd like to try that first. Thanks in advance for any advice.
Welcome to the support forums.
Please ask this question in the Mac App Store forum where they can better assist you. -
I have purchased an app and then I decided to delete it...but still apple is charging monthly...how can I get rid of this...
It sounds as if you purchased the app, but you also purchased some subscription within the app. You say "Apple is charging monthly", but it's probably the app writer that is charging you monthly for some subscription you purchased within the app. Contact the app vendor and tell them you want to stop the subscription.
-
I just purchased a movie and finished the interrupted download today. However when I look in the My Purchases section for movies I don't see it. Please help. Thanks
Your receipt for all apps, free or otherwise, will say "purchased". The Starbucks app is free. In the app store itself, the apps will clearly state their cost or "Free".
-
My daughter purchased an app. and its in another language, how do i change it to english?
my daughter purchased an app. and it dowloaded in another language, how do we change it to english?
Go to the apps support page and see what it says.
Maybe you are looking for
-
Hi guys, I've implemented the following scenario: BPM Process where I've got a async receive (from a file receiver), a sync send (to an ABAP PROXY) and a send async (to a file sender). The scenario is working great, I've catched 'Communication except
-
Sluggish and then (Not Responding) in RH 8 -- what are the lilo files?
RH 8 has had severe performance problems with a particular Help Project for the past few days: like 3 or 4 words behind my typing. not even opening a topic if I click on it not closing any of the open topics when I click the X in the topic tab Today
-
Hp Pavilion 23xi Underscanning Resolution
I recently purchased the Pavilion 23xi and I loved to picture clarity and quality, but some games such as Crysis Warhead had some image lag issues. I thought there had to be a way to fix this. I went to the HP website and searched for the 23xi and fo
-
Idocs not reaching SAP R3 from XI
Hi All, I have a File to IDOC scenario, in which i need to process a text file of size 1 Mega Byte. The file from Leagacy reached XI and this has to create 12000 idocs in target R3 system. I can see the idocs(12000) in the IDOC Adapter but these idoc
-
HttpSend Activity with Url Encode
I've been using HttpSend Activity and the querystring contains some special characters. I've found the querystring is not encode automatically by the HttpSend activity. I was wondering if there's any activity or way to UrlEncode the querystring? I've