HT201412 Touch screen input not responsive.
Touch screen input not responsive. Cannot slide to power off. Appear message "iCloud Backup: This ipad hasn't been backed up in 2 week. Backups happen when this ipad is plugged in, locked, and connected to wi-fi" Touch OK but nothing change. Does follow instruction but nothing works
Thank you for your help.
I did all of trouble shooting procedures but it did not work.
I called Apple Care and explained what kind of problem i had and they booked me up with Genius Bar @ Apple Retail Store.
I went to them last Saturday and they replace my troubled iPhone with the new.
they said it is very rare problem reported so far and i could be the first few ones.
it was no hassle and they all were very kindly listened to me.
anyway, problem solved with replacement and i was lucky to have back up for iPhone.
Anyone has same problem, call 800-MY-IPHONE and book yourself to nearest Genius Bar to get your iPhone served or replaced.
thanks
Similar Messages
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Ipod touch has white screen and not responsive
ipod touch has white screen and not responsive, pls. suggest solution
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
IPad touch screen does not respond even after full restore and update
I have an iPad 2 64 GB
It has for a number of months intermittently stopped responding to any touch screen inputs. This issue began almost as soon as I opened the iPad for the first time. As it was happening very rarely and normally responded eventually, so I thought nothing of it.
This week the iPad will not respond to any touch input at all (Home, On/Off, Volume and Mute buttons still respond). I have tried the hard reset process a number of times and still nothing.
I backed up the device to my machine and applied the latest update 5.1.1 and still no response. I then did a factory reset and still nothing.
I have never dropped or damaged my iPad in any way.
Does anybody know of any ongoing issues with the touch screen or a solution to this problem?Thank you.
I've already booked myself in to the Genius Bar this week.
I suspect it is a hardware failure and more specifically a loose internal connection. -
Dell XPS Laptop Touch Screen Inputs Interpreted as Panning Photoshop CS6
I have been working with Adobe Illustrator for a little while now and decided that I would like to try Photoshop for digital art. I downloaded the 30 day trial version of Adobe Illustrator CS 6 about three days ago and noticed immediately that touching my laptop’s touch screen will only allow me to pan using the Hand Tool in Photoshop. I have never had this problem in Adobe Illustrator, as using the touch screen acts just as if I were clicking the left mouse button and dragging the cursor around the screen. I have a Dell XPS 15 - L502X laptop with an integrated touch screen (the entire 15” screen is Multi-touch sensitive). It is running N-Trig DuoSense Digitizer with the latest drivers. Is there some simple setting change that can be done within Photoshop CS6 to make it recognize a touch screen input as a normal left click and thus allow me to draw on it using the pen, pencil, or paintbrush tool? I find it quite odd that I have no problems with this in Illustrator CS6. Could it be that this tablet-like touch screen input is restricted on the trial version? I am interested in buying Photoshop so I can use it whenever I’d like for longer than the 30 day trial allows, but I certainly don’t want to buy it if I cannot use my stylus on the touch screen to draw. Any help is much appreciated!
Here is a link to a youtube video that I put up showing the problem. The first program shown in the video is Adobe Illustrator CS6 using the Paintbrush tool. The second program shown is Adobe Photosop CS6 using the pencil tool. I draw the line in Ps using the mouse pad and then attempt to draw (still using the pencil tool) on the touch screen yielding only scrolling with the hand tool. http://www.youtube.com/watch?v=Zd1NOBway4o
Uhhh yah. Here's my system specs copy pasted right from PhotoShop.
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2494 MHz
Built-in memory: 8086 MB
Free memory: 4677 MB
Memory available to Photoshop: 7156 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Normal
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GT 540M/PCI/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1366
Video Card Number: 2
Video Card: Intel(R) HD Graphics Family
OpenCL Unavailable
Driver Version: 8.15.10.2455
Driver Date: 20110719000000.000000-000
Video Card Driver: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Video Mode: 1366 x 768 x 4294967296 colors
Video Card Caption: Intel(R) HD Graphics Family
Video Card Memory: 2048 MB
Video Rect Texture Size: 16384
Video Card Number: 1
Video Card: NVIDIA GeForce GT 540M
OpenCL Unavailable
Driver Version: 8.17.12.8577
Driver Date: 20111103000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode:
Video Card Caption: NVIDIA GeForce GT 540M
Video Card Memory: 2048 MB
Video Rect Texture Size: 16384
Serial number: Tryout Version
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Ryan\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 911.9G, 762.5G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
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boost_date_time.dll DVA Product 6.0.0
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cg.dll NVIDIA Cg Runtime 3.0.00007
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CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
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data_flow.dll AIF 3.0 62.490293
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dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
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dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
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icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
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JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
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msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
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tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
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WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Collada 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Embed Watermark 4.0
Entropy 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Extrude 13.0
FastCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
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Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Maximum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mean 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Measurement Core 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Median 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mezzotint 13.0
Minimum 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
MMXCore Routines 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Neon Glow 13.0
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NTSC Colors 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
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Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Picture Package Filter 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Pinch 13.0
Pixar 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Range 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0.1
Shear 13.0
Skewness 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Sumi-e 13.0
Summation 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Variations 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
WIA Support 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
Wind 13.0
Wireless Bitmap 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONEI have this exact same problem, though I have a touchscreen monitor for my PC rather than a laptop. This is a bit awkward, but until I find a real solution, this works just fine: when you want to use the touch screen for CS6, hold down the mouse button. You may have to use the mouse to tap the tools you want, but at least there's a temporary solution.
-
Xperia T2 ultra dual touch screen is not working
Hello I am using Xperia T2 ultra from 31st March 2014. From last two to three days the screen is starting behave adhoc. without even touching the screen it was taking commands. Today moring the screen is not at all acceptign any inputs. I have tried restart removing sim and memory cord both. Still its not working. Please advise me what to do? Regards, VSK
i also faced the same issue, the touch screen is not responding at all.....and whenever i open the camera the msg pops up "unknown error" or "Error: camera not available" phone restart itself, does anybody know how to fix all this errors???
-
I'm trying to use the slide to unlock bar but the iPad 3 touch screen is non responsive.
iPad 3 touch screen non responsive. How can I fix this?
I'm trying to use the slide to unlock bar but the iPad 3 touch screen is non responsive. How can I fix this!I tried that step but it would not work. I think I may have changed a setting.
I was able to highlight a function but had to tap 3 times to get it to respond
to the command. I think it's some type of Restriction or Accessibility settings.
Any suggestions? -
My touch screen will not work.
Hey ajnissly25,
Thanks for the question. If I understand correctly, the touchscreen on the iPhone wont work. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
Thanks for using Apple Support Communities.
Have a great day,
Mario -
touch screen does not work on my ipod when playing music on itunes, but works fine on every other thing on ipod, can anyone help or what is the cause
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I have an ipod touch 3rd generation and the whole touch screen is not working.
I have a 32gb ipod which I bought for fifty dollars and when i bought it had a pretty baddly cracked screen but thing is it worked fine. Every part of the screen worked fine; it was as senstive where the screen was cracked as the areas of the screen that were not cracked. I dropped it a couple times from like two or three feet on two a hard wood floor about four times all it did was make the cracks on the screen a little worse. Then one day I dropped it from about a foot and now the whole touch screen is not working does anyone know why this is. They told me at the ipod store to get a new one would be 130 to trade mine in. But the thing is I very mechanically inclined and I am very good with electrionics; I was planing on buying the glass for fifty bucks and putting it on myself because I read how to do it and I am more then capapble of doing it. But now since the touch screen is now working; do I need a new screen along with a new glass? See the thing is because I think both those part cost 120 together. Which would not be worth me doing that when I can go to the ipod store and they would trade me a new one for 130 bucks. But the issue is, they told me at the ipod store they would have to look and see how damaged the ipod is to see if they will exchange it. My screen is severly cracked; also I have a dent that is a half inch long and 1/8th inch deep in the back of my ipod and its very scracthed up; do you thing an ipod store would exchange it in the condition it is in. Also has anybody had this problem before and I was wondering if it would be possible for me to take it apart and fix it my self without buying any new parts.
If I were you, I would pay the $130 for a replacement. Then you can be sure that it has all the working parts it needs.
-
My 5800 touch screen is not working properly.
Hi,
Frequently my 5800 touch screen is not working. Some times I am unable to use the screen. It's just hung. The call, menu and disconnect buttons only work during this time. Can any please let me know what might be the problem.?
Thanks in advance,
Tarun Konduri.Tarun_Konduri wrote:
Hi,
Frequently my 5800 touch screen is not working. Some times I am unable to use the screen. It's just hung. The call, menu and disconnect buttons only work during this time. Can any please let me know what might be the problem.?
Thanks in advance,
Tarun Konduri.
Tarun_Konduri wrote:
Hi,
Frequently my 5800 touch screen is not working. Some times I am unable to use the screen. It's just hung. The call, menu and disconnect buttons only work during this time. Can any please let me know what might be the problem.?
Thanks in advance,
Tarun Konduri.
Dear all,
I had the same issue with my nokia 5800, finally I found very interesting thing, I have been doing everything to bring my phone back to original condition where simply I can touch and access the phone.
Actually the issue was with the thin plastic piece which was put on the touch screen for its protection. I was struggling to touch and access the phone but i coudnt for almost 2 weeks, it was directing me to bottom left corner touch buttons of the phone and automatically opens and activate functional which I didn't want.
Solution was, I simply removed the thin plastic layer from the phone , Now it works fine.
Hope this will help. -
My HP Pavilion 23 touchsmart all in one touch screen is not working
My HP Pavilion 23 touchsmart all in one touch screen is not workin. I have restored the system. I didn't see any place in the pen and touch to disable or enable and not sure if i should instill drivers. What can i do?
Hello @junk4are,
I understand that you are having issues with your HP Pavilion 23 Touchsmart Desktop PC's touchscreen and are wondering if you should install your drivers. I would certainly recommend that you do so. I would be happy to assist you, but first I would encourage you to post your product number for your computer as there are various versions of the HP Pavilion 23. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number I can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter -
The touch screen is not working when I am in the Music app of my iPod Touch. How do I get it to begin working? It just stopped today.
Does anyone know what I can do? I am unable to switch screens, and I can not see the track that is playing. The only was I can switch between songs is to use the controls on my headphones.Try the stamdard fixes to rule out a software problem:
- Reset. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod. -
I have recently upgraded from my iphone 5 to a new phone. My iphone 5 's touch screen does not work anymore. I need to backup my phone, but I can't do it on itunes without my password. Everything besides the screen is completely fine-the screen will not recognize my finger anymore. I am not trying to fix the phone, but I need to have my contacts. The pictures have already synced, but I need my password to do a full backup. Unfortunately, I can't type in my password. Is there any way around it? If I take my phone to the apple store, will they be able to help me? I am not willing to replace the screen just to do this, however, so that is out of the question.
Someone else may have a workaround, but, as far as I know, if you cannot interact with the screen on the iPhone, there is no way to unlock it so you can get to your contacts.
Were you saving them to iCloud by chance? If so, you can restore them to your new phone.
~Lyssa -
ipod nano touch screen is not responding to my touch and whenever i click on something it just shows up as a white box
Have you double check to make sure VoiceOver and other accessibility features have not been turned on? See this article for more information and assistance.
iPod nano (6th generation): How to use VoiceOver
B-rock -
HT201406 my ipad touch screen is not working please give solution for it.
my ipad touch screen is not working please give solution for it.
i have connected ipad to itunes and done it restore seetings then also my touch is not working but
when i connected ipad to i tunes inside functions are working properly but touch screen is not working what can i doIf you have a screen protector on the iPad's screen, try removing it. If you don't or that doesn't help, and restoring the iPad to factory settings has not corrected the problem, then the iPad probably has a hardware problem and will need to be taken or sent to Apple for replacement.
Regards.
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