HT201412 unresponsive 3rd gen ipod touch after upgrade to ios6
We tried to upgrade our 3rd generation ipod touch to iOS6 yesterday. We connected the ipod to it's power source, it downloaded and seemed to be working then we went to use the ipos and it flashes a black screen with the apple for a few seconds then goes to a whitish screen with the apple and lines all over it, and back and forth. We tried resetting it, we plugged it into a computer but itunes will not detects it. Please help! This ipod worked just fine until we did the iOS6 upgrade
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Similar Messages
-
How do I sync my 3rd gen ipod touch after installing the latest version of itunes?
How do I sync my 3rd gen ipod touch after installing the latest version of itunes?
Correction: Thank you FoxFifth for the good information. I did find this information earlier before landing here in the support community. I have come to the end and I am uncertain about trying to reset my I-pod touch to the factory settings. I was satisfied with the older version of i-tunes. Can someone direct me how to downgrade i-tunes perhaps?
-
3rd gen iPod touch after update to iOS5
When playing music on my iPod touch, if you rotate to cover flow ,music stops and the screen goes blank then back to home screen.
Also slide bar for power off doesn't always work as fluidly as before update.
My iPod touch worked perfectly before update to iOS5.
I have the latest iTunes software on my iMac.
Anyone else have this problem ? How can I fix it ?
Have tried reloading update and that hasn't helped.
Please help.If your WiFi is greyed out try the steps here to see if they will fix it: iOS: Wi-Fi or Bluetooth settings grayed out or dim
-
3rd gen iPod touch. I just get a blank screen (after a few secs of the apple symbol) when it is switched on or when connected for charging. I know the connections are OK. Suggestions/help please
I took the iPod to the local Apple shop. The guy put the iPod onto a docking station and checked it - answer "connections are OK". I have used the link before but have not gone through all its suggestions (although picked on the most relevant ones). I may have to go back. Thanks again for your suggestions
-
3rd gen iPod touch 32GB won't upgrade to 4.3.3
We have a 3rd gen iPod Touch 32GB that has OS 4.1 on it and when we plug it into the computer (MB Pro running Tiger with iTunes 9.2.1) it syncs the ipod just fine. When we go to the iPod screen though it says there's an update 4.3.3 available but when you click update it says that iTunes 9.2.1 is the current version and doesn't update the iPod. Anyone have any clue on how to fix this or what is going on?
saudor:
Apple says:
Cannot be restored. This device is not eligible for the requested build: If you receive this error, you likely do not have the latest version of iTunes installed. Check http://www.apple.com/itunes/download/ for the latest available version of iTunes. If you do have the latest version of iTunes, this can occur when you attempt to restore using an older .ipsw file. Try restoring in a new user to ensure that iTunes downloads a new IPSW. Downgrading to a previous version is not supported.
from:
http://support.apple.com/kb/TS1275 -
i am trying to put music into my 3rd gen ipod touch and older ipod shuffle but neither are popping up on itunes, what could be the problem?
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
Nothing is working on my 3rd gen ipod touch but the home button. It's not sliding or anything. I've tried resetting and restoring it. Did not work
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
3rd Gen Ipod touch 5.1.1 update grays out wifi
After updating my 3rd Gen ipod touch, I can no longer use wifi. The wifi box is grayed out. I have reset the network connection settings, and have reset the ipod back to factory settings and still nothing. I see that this has happened to lots of iphone users but havent heard much about ipod touch. I wont even think about updating my iphone until a bug fix comes out. So far Apple is saying it is a hardware issue, but theres no way. No way thousands of people are having a hardware issue just after a software update. Can anyone help?
Also now only about 20% of my songs will load on the ipod and the screen is frozen. Great
Message was edited by: Andrew1214iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar -
Automatically Syncing my 3rd Gen IPod Touch, All my music and videos show in the device on iTunes, but when I look at the device itself, it say no content. Can someone help? The Apps seem to sync fine, just not the music, videos, podcasts, or audiobooks.
Change your iCloud ID password: http://support.apple.com/kb/HT5624. After doing so, go to Settings>iCloud, tap Delete Account, then sign back in with the new password.
-
When i try to update the software for my 3rd Gen iPod Touch to version 5 i get the message 'This version of iTunes (9.2.1) is the current version'. My Mac OS is 10.4.11. How can I update the iPod software?
The later iOSs requires at least OSX 10.5.8 for the Mac. You need iTunes 10.5 but 10.4.11 only goes to 9.x.. 10.5.8 is a paid upgrade.
Are you sure that you have a 3G iPod? If it is 8 or 16 GB it is a 2G and those can only go to 4.2.1 (also requires 10.5.8 or later). A 32 GB can be either 2G or 3G. To identify yours:
Apple - Support - Check Your Service and Support Coverage
Identifying iPod models -
My 3rd gen Ipod touch is frozen, my computer sees it as a digital camera. How do I retstore it?
- Have you tried a reset to see if that will make iTunesee the iPod?
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try recovery mode. For that see:
iPhone and iPod touch: Unable to update or restore
- Then DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If somethng always shows on the screen, let the battery fully drain. After charging for an hour try the above again. -
Why is the syncing so slow when I sync my 3rd gen iPod touch?
I am currently syncing my 3rd gen iPod touch to the newest version of iTunes. It is still "backing up the iPod" and it is still not done after 15 minutes. Is it because of my computer (windows 7 64-bit) or is it because I am syncing alot of things/items (apps, movies, music)? Or is it another problem?
Correction: Thank you FoxFifth for the good information. I did find this information earlier before landing here in the support community. I have come to the end and I am uncertain about trying to reset my I-pod touch to the factory settings. I was satisfied with the older version of i-tunes. Can someone direct me how to downgrade i-tunes perhaps?
-
why does itunes say i have the latest version 4.2.1 (8c148) for my 3rd gen iPod touch when it should be iOS 5?
Be sure it is really a 3rd gen. Some people with 2nd gens were told they were 3rd gens. Identifying iPod models or Look up specs by Serial Number. If it is a 2nd gen, then you can't upgrade.
IF IT REALLY IS A THIRD GEN iPod Touch, then you first need to upgrade to iTunes 10.5 in order to download iOS 5 because older versions of iTunes don't support and can't sync with iOS 5. -
3rd Gen Ipod touch. I want to start as new, not restore.
I have a 3rd gen Ipod Touch that I want to delete everything and start as new, but it keeps wanted to restore. The ipod touch was my sons, and I upgraded him to a 4. I have an older ipod and I was hoping to upgrade to the touch, but it won't let me start new. Please help. I have tried restoring, but it fails. Is there a way to completely wipe it out so I can use it ??
thanks."I have a 3rd gen Ipod Touch that I want to delete everything and start as new"
Yes. That is called a restore. -
Ipod touch 3rd generatio, after charging I turned on the device and it show to connect to itunes and is frozen will do nothing, any suggestins what might be wrong with this devise?
I've had a similar problem with my older 3rd gen ipod touch. It could be the hardware. Try holding down the home button and on button at the same time for a couple of seconds or connect it to itunes for a bit. I also leave it alone for a while then it seems to unfreeze itself. Are you saying it's still frozen after you connect it to iTunes?
Maybe you are looking for
-
How can i restore an iPhone 5 from Recovery Mode loop with broken lock/sleep button?
Hello, I just tried to delete all my data from my iPhone 5 32gb iOS 7.0.4 (with not working lock/sleep button) to install iOS 8.0.2 and after that the loading bar appeared on the screen. When it finished, the iPhone rebooted and went into Recovery Mo
-
Hi all, I have the following questions in LO extraction. 1. when exactly is the set up table created ? Is it during activation of the extract structure or during something else ? 2. In LBWG, we enter the application number say '11' for 'SD' for delet
-
XP64 Drivers for PD1170 Webcam Notebook?
Hello all- I recently upgraded to XP64 as I finally went 64 bit, but didnt want the buggy vista. I have managed to get all my peripherals installed, except for my webcam. The install CD does not seem to work on xp32, as the webcam goes unrecognized.
-
Gurus, Need your help on this one. There are 2 tables one used by application and other used by database.Structures is given inthe script create table table_1_appln (reqd_session number(10),file_name varchar2(32767)) create table table_2_act (reqd_se
-
I had my ipad restored today and cant locate a book I purchased in IBooks. is there a way to locate this book ithout purchasing it again