HT201412 What should I do if my iPod touch doesn't show the apple logo on it and doesn't turn on?

I am trying to turn on my iPod touch, but it's not working. And it's not showing the apple logo too. I charge it but it's not working. And I also press on the home button and lock button but it's not working. Can you please tell me how I have to turn on my ipod.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • What should I do if my ipod touch is frozen on the apple logo?

    Please help

    Press the home and power button at the same time for 10 seconds.
    It should reset it. If this doesn't work, connect it to iTunes

  • How to fix a frozen ipod touch, it only shows the apple logo?

    How do you fix  a frozen ipod touch, it only shows the apple logo?

    Hello,
    I have same broken iPod Touch 4G, I'm stuck on the Apple logo and only what I can do is just restart. If I connect iPod turns on but that's all. I checked a lot of tricks how to restart/reboot device and how to get DFU but I have only the logo. iTunes on my mac can't recognize the device.
    And in Apple retail store the guy told me: sorry it's dead. We can fix for about £200. After 1 month when my waranty is finished. Funny isn't it? I can't believe that my lovely iPod is dead after 13 months. Where is the "for quality you have to pay." Is it conspiracy if you don't buy extra waranty we will send you killing signal into your iDevice?
    Many thanks for help

  • My ipod touch is stuck with the apple logo on, when I try to turn it off it turns back on.  I tunes won't detect it. Heeellppp!!

    my ipod touch is stuck with the apple logo on, when I try to turn it off it turns back on.  I tunes won't detect it. Heeellppp!!

    What happens when you try to connect it to your iTunes library in Recovery Mode?  See this article for steps on how to put your iPod Touch into recovery mode.  Don't be afraid to try this more than once.
    http://support.apple.com/kb/ht1808
    B-rock

  • My ipod touch is stuck on the apple logo. i restored and updated it with itunes and now it wont get off the apple logo. what does this mean and what do i need to do?

    i was trying to delete some songs from my ipod. so i plugged it into itunes and it froze. i help the home and menu button to reset it and now its stuck on the apple logo. i plugged it back into itunes, it updated the software i dont know if it restored the ipod. but now its stuck on the logo and it keeps going to the white screen and then back to the logo. what do i do?

    Try restoring. Make sure you have a backup first.

  • My ipod touch is stuck on the apple logo and i cant reset it as my home button is broken what else can i try?

    my ipod touch is stuck on the apple logo and i cant reset it as my home button is broken what else can i try?

    Try:                                               
    - iOS: Not responding or does not turn on           
    Ignore the reset and when it says place the iPod in recovery mode
    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:       
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My iPod touch is stuck on the apple logo screen.  What do I do?

    My iPod touch is stuck on the Apple logo screen.  What do I do??

    Hello Melissa,
    Have you tried a hard reset yet?  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.  You may need to try this more than once. 
    Any luck there?
    B-rock

  • Help my ipod touch is stuck on the apple logo and a little wheel!

    Help my ipod touch is stuck on the apple logo and a little wheel! What do I do I cant restore, or turn it off. WHAT DO I DO?

    Press and hold the button on the top and the button on the front at the same time.
    This should reset the iPod.

  • TS2771 my ipod touch is frozen with the apple logo on the screen, won't turn off, have already reset it and it still sits the same...logo on screen.  Can anyone help me out?

    My IPOD TOUCH is frozen with the Apple logo sitting there on the screen.  I have already reset the ipod because it was freezing up so I reset it, but now it won't shut off or got o main screen it just sits with the logo on it.  I can't turn it off.  The screen will also flash as though it will turn off then goes back to the logo screen.  Does anyone know what the heck is going on with my IPOD?  It's reall frustrating me...ALOT!!! 

    - Try:
    iOS: Not responding or does not turn on
    - If not successful, let the battery fully drain. After charging for at least an hour try again
    - If still not successful, time for an appointment at the Genius Bar of an Apple store.

  • My ipod touch is stuck on the apple logo screen, I've tried everything on the troubleshooting website but nothing worked, any suggestions?

    My ipod touch is frozen on the apple logo screen, I've tried everything on the trouble shooting page and nothing works, any suggestions?

    Please tell us what you tried (the support page) to avoid wasting ours and your time.

  • My ipod touch is stuck on the apple logo and after a while a white screen comes up and it restarts and the same thing all over agan. this happened to me before and after a while it turns on but why does it keep on doing this?

    my ipod touch is stuck on the apple logo and after a while a white screen comes up and it restarts and the same thing all over agan. this happened to me before and after a while it turns on but why does it keep on doing this?

    Try connecting the iPod Touch to your computer and restore it.  http://support.apple.com/kb/HT1414

  • HT1430 My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!

    My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My iPod Touch shows the Apple logo splash screen and then turns off.

    When I turn my iPod Touch on, the Apple logo is shown and then it turns off. After a few seconds, it shows up again. It continues to do this non-stop. Is there anything I can do? Any help would be greatly Appriciated

    Let the battery fully drain. It may take awhile. After charging for at least an hour. If the iPod does not cycle on and off any more try:
    iOS: Not responding or does not turn on
    Otherwise it appears you have a hardware problem and an appointment at the genius Bar of an Apple store is in order.

  • HT201210 the screen on my ipod touch will only show the apple icon it will not turn all the way on

    the screen on my ipod touch only shows the apple logo.it will not shut off or turn all the way on and when plugged into itunes it will not allow the newest update

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I dont have a working home button and when i plug in my ipod 4g it will show an apple logo tuning on and off and it wont turn on

    I don't have working home button, but when i try to charge my iPod 4th gen it shows an apple logo that turns on and off and it wont let me turn on my iPod! How do i fix that?

    Try:                                               
    - iOS: Not responding or does not turn on           
    Ignore the reset and when it says place the iPod in recovery mode
    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:       
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

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