HT201412 Why does my camera freezes on the iphone 4S?

I have a 3 month old iphone 4S. The camera never immediately opens; it's frozen. This has happened since the phone was new. I went to the (no so) genius bar at the Apple store and they told me it's a software problem. I updated my system software to the latest version. HELP!

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

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Hello there, Eimear_d.
The following Knowledge Base article offers up a set of steps that can be useful as a first steps for apps that are not behaving as expected:
iOS: Understanding multitasking
http://support.apple.com/kb/ht4211
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Check for app updates.
Force the app to close.
Restart your device.
Update your iOS device.
Learn more about troubleshooting apps.
If you find the issue persists, then this article offers extensive, in-depth troubleshooting for Messages itself on your iOS device:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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Kenny_777 wrote:
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HT201412 Why does my camera freezes on the iphone 4S?

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