HT201412 Why is my IPad showing a silver apple and nothing else?

My Ipad is showing a silver apple.  It will not return to the home screen.  It will not power off properly.  Nothing but the silver apple.

First thing to try is a reboot of your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
Did you try this?

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  • Why does my ipad show the usb cord and itunes?

    why does my ipad show the usb cord and itunes?

    It needs to be Connected to iTunes on your Computer.

  • My ipad keeps showing the silver apple and won't go to it's home page, I've tried several methods but nothing seems to work

    I've tried pressing the home and power button and it'll turn off and back on, and it will just show the silver apple.

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    If you try all these steps and you still have issues...
    Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • Update the iPad 2 with new iOS uppgrade, but after the screen only show the apple and nothing else. has been the case since yesterday. have turned off the iPad and turned it on again many times, but still only apple shown. What should I do?

    UPdate the iPad wjith new iOS upgrade that where shown under settings on the iPad, but after I did the upgrade the screen has only shown the apple and I can't get back. This has been the case since yesterday. Have turned off t.he iPad many times, but every timebwkhen Ibturn it on again the screen onöy show the apple icon and nothing else happends. What should I do? Anyone having the same problem and how can this be solved?

    Did you try to connect in recovery mode, explained in this article?
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  • HT4097 I trie these steps but it only shows the silver apple and it won't go to the home screen.

    It won't even open iTunes when I connect it.

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

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    After using the Creative Cloud installer and the download looking like it was working, what I presume is a login in window has launched but it's just a black window with a white logo at the top. There is nowhere to enter any information and the only button that works in the window is a cog icon which allows me to quit.

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  • Help my Ipod shows a red cross and nothing else.

    Hey
    I've got a Ipod 160GB that is virtually brand new, its about 2 months old, now I've lost the proof of purchase so thats my first problem.
    Second problem is I've used the solutions you give me on your website. My Ipod displays a red cross, so i reseted it since it'll normally work, which it didn't, all it did was display Use iTunes to restore, then as soon as i connect it to a PC it shows me the red cross again. So i did try to use iTunes to restore which didn't help since an error message got displayed saying, Ipod can't be restored due to an unknown error. Now it shows me a Red Cross and when i disconnect it from the PC it shows me use iTunes to restore. Everytime that i connect it to my PC it doesn't get picked up, and i've tried everthing that i can think of. I cant put it into disc mode either anymore.
    Does anyone have any ideas?

    - See:
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar
    and/or
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Why does my cursor keep disappearing on Firefox (and nothing else) when it's not being moved?

    If I'm not moving the cursor it disappears entirely, which is highly annoying. It only does this on Firefox, nothing else. It went through a permanently flickering period before this, too.

    Thanks for the advice, AmazingBeast - I think that probably would have worked. I isolated the problem eventually to a particular web page I'd been using a lot and had kept open. Once I closed it everything was fine again, although it means whenever I want to look at that page I have to put up with the Disappearing Cursor!

  • My computer doesn't recognize my iphone and it shows up the apple and nothing is working. What can I do ?

    My computer doesn't recognize my iphone and now my iphone displays the apple and I can't use it. What can I do ?

    First, try to do a hard reset of your phone. (Hold down the Home button and the sleep/wake button at the same time for about 10 seconds. When the screen flashes and the Apple appears again, release the buttons.)
    If that doesn't work, then you may have to put your phone in restore mode.
    Power off your phone and disconnect it from the USB cable.
    Close iTunes.
    Then press and hold the Home button and while keeping the Home button pressed down, connect the phone to the USB cable.
    Continue to hold the Home button pressed down. 
    After a few seconds, you should see the display prompt you to connect to iTunes.
    After that, you should be able to restore your phone from iTunes.

  • TS3694 I downloaded and installed the ios 6 software last night and now my phone has been stuck on the silver apple and loading place for hours. Please tell me how i can turn my phone back on as soon as possible!!

    Last night on my phone i insalled the neew software ios6 and this morning when i woke up and it has done was show the silver apple and the loading symbol thing. The loader hasnt moved from its position since its been on. I dont know what to do to get my phone to turn back on and i need it extremely bad. Please help me!

    Hello Elliiee,
    The steps detailed below can help stabilize your iPhone.
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Cheers,
    Allen

  • Why does my iPad show no sim when turning on cellular data?

    Why does my iPad show no sim when turning on cellular data?

    Check the right and left sides of your iPad for a small hole the size of a paper clip (remove your smart cover if you have one).  If you see this, then you have the wifi + cellular model.  If you do, use a paper clip to remove the sim tray (or the sim removal tool that came with your iPad if you have it) as shown in the image below. 
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    If you have a sim tray but it is empty, you'll need to go to a Verizon store to get a sim card for it.

  • Why is my ipad show to need active while im using it

    why is my ipad show to need active while im using it

    See if this applies. https://discussions.apple.com/thread/4379073?tstart=0
     Cheers, Tom

  • Why does my iPad show all my Hotmail folders but each empty except for recently received messages?

    Why does my iPad show my Hotmail folders but each is empty except for mail received since I activated my new device?

    Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.

  • Why does not ipad show on itunes? when i connected with my macbook using usb, just it is charging electricity.

    why does not ipad show on itunes? when i connected with my macbook using usb, just it is charging electricity.
    i don't know why...

    Sometimes it can be something very simple and easy to fix. Before you get into any involved troubleshooting, quit iTunes, restart your Mac, restart your iPad and then try to sync again.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    If this doesn't work, then try the more involved stuff.

  • My iPad4 is now only showing the silver apple of death.

    My iPad4 is now only showing the silver apple of death.  It won't start, it won't shutdown.  This was done after I eliminated an app that was hogging a lot of memory.  What can I do to make this functional again.  A reset just shows the apple

    Try going through the steps here to recover your ipad:
    http://support.apple.com/kb/ht1808

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