HT201413 Apple Support Communities --- error iTunes Store : 0x80090318 (the solution) ----Still cannot solve my problem cannot backup or restored iphone and access to I tune page.........HELP.............

Any one can HELP on this since last month Sept until now cannot back up my Iphone4 DATA.

Ok.  Found something that said to shut down and hold the option, command, p, and r keys on restart.  Held them down for a few restarts and everything automatically signed in and works.  Woohoo!!!

Similar Messages

  • Every time I try to connect to the iTunes Store I get this error message   "iTunes could connect to the iTunes Store. The host is down. Make sure your network connection is active and try again."  2011 2.3 GHz i5 Mac Mini 8GB ram OS 10.7.2 iTunes ver 10.5

    Every time I try to connect to the iTunes Store I get this error message
    "iTunes could connect to the iTunes Store. The host is down.
    Make sure your network connection is active and try again."
    2011 2.3 GHz i5 Mac Mini
    8GB ram
    OS 10.7.2
    iTunes ver 10.5.1
    My internet connection is fine.
    Anyone know how to fix this? Every reference I have found is old, nothing recent like Lion or newest ver of iTunes.
    Help Please!

    Hey thatssoivi,
    If you are having an issue with being unable to connect to the iTunes store, I would suggest that you troubleshoot using the steps in this article - 
    iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
    Thanks for using Apple Support Communities.
    Be well,
    Brett L 

  • I am getting the error "We're sorry we cannot complete your request on the iTunes store at this time. Please try again later." on both my iPhone and iTunes on my computer. What is wrong with iTunes? Is the server down???

    I am getting the error "We're sorry we cannot complete your request on the iTunes store at this time. Please try again later." on both my iPhone and iTunes on my computer. What is wrong with iTunes? Is the server down or what? I need to download some things and update some apps...

    I've been getting the same message for like an hour now.  Since everything was working fine a few hours ago, and nothing changed on my end before it stopped working, I'm guessing it's something on Apple's end.  They probably already know about it by now, and are hopefully working on fixing it, so there's probably not much we can do but wait for them to fix it.

  • Error iTunes Store : 0x80090318

    The error :
    The solution :
    solution open a command windows like above and execute in :
    C:\Windows\system32>netsh winsock reset
    for my (sad) experience you can see here :
    https://discussions.apple.com/message/23204626#23204626

    2 pictures

  • I have an older version of itunes on my L drive.  Everytime I try to download the newest version I get the error itunes.resources is not a valid short file name.  Now I obtained an iphone and cannot sync the phone to my account because it wants me to upda

    I have an older version of itunes on a separate drive.  Everytime that there has been an update to itunes it will not let me update.  Now I purchased an iphone and I hooked the phone up to the computer and it tells me I need to install the latest version of itunes.  I downloaded to try it, but I keep getting an error message that says itunes.Resources is not a valid short file name.  What can I do from here?

    That is a new one on me.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • Why didn't the Apple Support Communities take me back to the question I was looking at after I logged in?  Now I have to find it again???

    That's the whole question...  Cmon people, any reasonable support site or forum or blog takes you back to the place you were looking at before you login.  Why does Apple's take me to the home page???  Not smart.  Not thinking (different or otherwise).  Not usable.

    Note:  I selected the response based on the highest level of humor.   
    What irks me is that on some bad sign-in forum sites, when you hit the back arrow, and hit refresh, it "forgets" you just signed in.  At least Apple does that part right.  But still it should remember your "intent" in signing in in the first place. 
    Actually, of course really there should be a reply button which brings up a login/signup popup which uses modern technology (like Sproutcore, or is it Ember.js eh?) to keep you in context while doing this dynamic operation which totally doesn't need to have an SEO value...  You know?

  • I signed up for Apple ID and Apple Support Communities separately. Can I merge the two accounts?

    I signed up for an "Apple ID" and an "Apple Support Communities username" separately using the same e-mail address.  Is there any way to merge the two accounts?
    I signed up for "Apple Support Communities" several years ago to get help with Apple products. I then signed up for an "Apple ID" later on to buy stuff at the iTunes Store.
    I was trying to access "Apple Support Communities" using my Apple ID and I get prompted to choose a username. But when I type my current username, it says the username is already taken. Alternatively, if I try to choose a new username to go along with my Apple ID, I get a message saying that there is a username already assigned to my e-mail address.
    For some reason, "Apple Support Communities" is not intuitively syncing the two accounts together despite the fact that they are linked to the same e-mail address.
    I don't want to cancel either of these accounts since I have activities using one/the other that I do want to preserve.
    Can anyone help me merge these two accounts together?
    Thanks.

    I will do it for you.   I can't say they will take any action, they operate in their own way, but if they feel there may be a threat to your security they will normally take it seriously.   My guess is they would eMail their actions to you, though not to me of course.
    I hope this will help.
    Okay; I've now reported the thread.
    Message was edited by: seventy one

  • How do I switch my apple Id I use in the iTunes store to the one I have on iCloud?

    how do I switch my apple Id I use in the iTunes store to the one I have on iCloud?

    You can simply sign out and sign in with the different ID. However, if you have any protected media - movies, or songs purchased before they stopped protecting them - you will not be able to play them, so in that case you are rather stuck.
    You can't merge accounts or transfer iTunes purchases from one Apple ID to another: but there is no problem about using two IDs. Use your iCloud ID for iCloud for syncing email, contacts, calendars, bookmarks, and PhotoStream; use your other Apple ID as before for iTunes, iTunes in the Cloud and iTunes Match.
    There's no conflict about doing this, and you won't even notice as Keychain will log you in with the correct ID in each case. It's also better security not to have your iTunes login also your email address, given the number of complaints about hacked iTunes accounts.

  • Hi I am receiving thousands, yes thousands of eMails from APPLE Support Communities, In My inBox there is more than 26.000 eMails from these communities, and i Need Help from you, i will appreciate.I am not panicking but i've ever seen this !

    Apple Support Communities
    HI
    I am receiving THOUSANDS, YES THOUSANDS of eMails from ALL Apple Support Communities.I deleted some one thousand but still more than Normal.
    Please i need your Help.This is Enormous!!! I've never seen this happening! It should be a huge mistake that everybody from All Apple Support Communities
    sending me their complains? I think it is a big Mistake, or Something bigger, i don't Know! I just need Help in this moment. it's been more than three or four days
    i saw a number of eMails from Apple Support communities landing in my eMail address, should this be normal? I don't think so.
    I appreciate any Help
    Kind Regards
    & a Happy New Year

    Click Your Stuff in the upper right and select Profile. In your profile there is a link to the right to manage email notifications.

  • Deleting Apple Support Communities Account?

    Hi everyone,
    I have searched the forums and Google and so far have come to the conclussion that it's not possbile on my end to delete a ASC account, but is possible on the backend some how?
    I created a new account without realizing my friend was logged into to his iOS developer account, thus creating an account for him, with my username. No posts have been made under this account nor has any other activity taken place.
    Is it possible to have this account deleted? Or at least the username changed?
    Thanks!

    Hi,
    I will say that the Hosts tend to have a small range of reasons that they will actually do this for.
    In the cases where people create an Alias that is the same as their Email address or something similar that makes them a little too indentifiable the the Hosts might do it for Privacy reasons.
    Obviously that includes things like listing yourself as a partnership (JanetandJohn for Instance) and there may be an issue over ownership of that ID/Alias.
    To Be Clear - we are talking about changes to the Alias  associated with the Apple Support Communities rather than anything about the actual  Apple ID you are using to Login.
    If you had an Apple ID that was used with an Alias created fro the old Version of the Software  used to run the Forums then normally you are unable to change it. (it will be a hosts decision as to whether they feel a change would be possible.  It may pay to check any likely Alias you do want to use is not in use already. Use the Search feature.)
    The Original Poster  has the easiest time as he can just create a New ID and Alias if he wants to use the Support Communities.
    I can see he may feel honour bound top sort things out for his Friend's account.
    If there are bits of your Apple ID that you can change this Apple Page may help.
    7:28 PM      Tuesday; July 19, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Apple Support Communities Governance Policies - Pointer Please

    Hi - can anyone provide a link to the governance policies for Apple Support Communities? Yes, I mean the site we're on now: https://discussions.apple.com/
    Many thanks.

    - I believe https://discussions.apple.com/ is an Apple Inc. property.
    You are correct.
    C: can you provide a pointer or any other evidence?
    Only the fact that it is part of Apple's web site. That's good enough for me. Do you have any reason to believe it is not?
    C: Fair enough. How are Communities defined? What constitutes a new and valid discussion, or thread? Who determines the acceptability of specific posts? (Disclosure: I've had comments booted from the forum before.) If someone were to be removed from the forum (and I'm not planning on it), what are the criteria, who would make the assessments, and what are the possible outcomes?
    Apple groups the communities according to their products, for reasons only they know. Maybe users find it convenient? A new thread is whatever is submitted by a user, subject to review by the forum hosts. If they find that the thread goes against the ToU they may remove it or edit it. Actually according to the ToU they can do anything they want. Our only recourse if we don't like it is to go elsewhere. Some users do so. Others threaten to do so (sometimes daily) yet are still here. Fortunately there are enough of us around to make this a useful community. I have both asked and answered questions here and I find both satisfying. I've even answered some incorrectly and been told so in no uncertain terms. I learned something. I have even had a post or two removed. Each time I was sent an email from the Apple Support Communities staff detailing why it was removed. They seem to be very forgiving as long as we try to keep within the guidelines given. People who try to be annoying (spammers, flamers, etc) don't last long. I've reported some and never seen their posts again.
    C: How do you know this? Is the moderation of this forum outsourced? Regardless, who is this person and what is their outlook on a forum that constitutes considerable intellectual content? How are contributions valued?
    I don't know all of it for sure. I suppose that Apple might outsource the communities but even if they do the responsibility lies with Apple. I have no idea what the real names of the hosts are but they have purple Apple badges when they do post in the forums. They do so rarely but it does happen. This particular forum ("Using Apple Support Communities") is the one I have most often seen them appear in. I'm not sure how to answer the last two questions here. The contributions to these forums are valued by the users themselves. I would guess that Apple probably keeps an eye on technical developments here, but have no way of knowing that for sure.
    Yes! Every time I get another one of those little dots, Apple doubles my salary. It also triples my salary.
    C: then let me in on the action, OK?
    I'd guess that Link Davis is making a joke here. Double (and triple) of his Apple salary is still $0.00.

  • ITunes could not connect to the iTunes Store. The network connection...

    I was messing around with services and startup items a few days ago to try to get other software to work...I think I might have screwed up iTunes. I can't connect to the store anymore. I get the following error.
    *iTunes could not connect to the iTunes Store. The network connection timed out.*
    *Make sure your settings are correct and your network connection is active, then try again.*
    Obviously, my network is working since I'm able to do this, play Warcraft and all sorts of other things. iTunes is the only thing having a problem. I made sure that Bonjure was enabled, but I don't know what other services/startup items iTunes needs. Here's my diagnostic
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    GBT_ AWRDACPI
    iTunes 8.0.2.20
    QuickTime 7.5.5
    FairPlay 1.1.11
    CD Driver 2.0.7.5
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.1.2.7
    Bonjour 1.0.5.11 (118.5)
    iTunes Serial Number 7AB7EA306436**
    Current user is an administrator.
    The current local date and time is 2008-11-23 12:06:49.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA GeForce 6800 GT
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {979801BC-8557-4FD5-B9CE-1F8B35CA50AD}
    Description: Belkin 54g Wireless USB Network Adapter #2 - Packet Scheduler Miniport
    IP Address: <Edited by Moderator>
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Sun Nov 23 11:12:54 2008
    Lease Expires: Mon Jan 18 20:14:07 2038
    DNS Servers: 192.168.1.1
    192.168.1.1
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iPhone activation server unsuccessful.
    The network connection timed out.
    Last successful store access was 2008-11-21 14:18:20.

    Here are the results of my Network Connectivity Test:
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    Dell Computer Corporation Dimension 3000
    iTunes 8.0.2.20
    QuickTime 7.5.5
    FairPlay 1.1.11
    CD Driver 2.0.7.5
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.1.2.7
    Bonjour 1.0.5.11 (118.5)
    iTunes Serial Number EDAEB******9F3
    Current user is an administrator.
    The current local date and time is 2008-11-23 21:20:58.
    iTunes is not running in safe mode.
    Video Display Information
    Intel(R) 82865G Graphics Controller
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {3BE13BD2-D7B4-413A-8E47-5FB5B3B77A45}
    Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
    IP Address: 204.*****
    Subnet Mask: 255.*******
    Default Gateway: 204.*****
    DHCP Enabled: Yes
    DHCP Server: 10.84.160.1
    Lease Obtained: Sun Nov 23 21:12:37 2008
    Lease Expires: Mon Nov 24 20:10:41 2008
    DNS Servers: 65.24.7.10
    65.24.7.10
    65.24.7.11
    Adapter Name: {F4DF3241-174D-4A38-88C4-836CFF12964D}
    Description: VMware Virtual Ethernet Adapter for VMnet1
    IP Address: 192.********
    Subnet Mask: 255.******
    Default Gateway:
    DHCP Enabled: No
    DHCP Server: 255.*******
    Lease Obtained: Wed Dec 31 19:00:00 1969
    Lease Expires: Wed Dec 31 19:00:00 1969
    DNS Servers:
    Adapter Name: {A674852C-473B-4006-A26D-4923734B78DB}
    Description: VMware Virtual Ethernet Adapter for VMnet8
    IP Address: 192.******
    Subnet Mask: 255.******
    Default Gateway:
    DHCP Enabled: No
    DHCP Server: 255.*******
    Lease Obtained: Wed Dec 31 19:00:00 1969
    Lease Expires: Wed Dec 31 19:00:00 1969
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iPhone activation server unsuccessful.
    The network connection timed out.
    Last successful store access was 2008-11-15 11:45:37.
    <Edited by Moderator>

  • ITunes randomly loses the location info for my songs. How can I stop this and how can I get everything linked back to itunes easily?

    ITunes ranodmly loses the location info for my songs. How can I stop this from happening? How can I get all of my song locations linked back to iTunes without individually pointing to the location of each one?

    Hi Frantic503,
    Welcome to the Apple Support Communities!
    When you are the Family Sharing organizer, purchases are billed to your account unless the family member making purchases has an iTunes Gift Card or iTunes credit on their account. The attached article has more information on how this process works. 
    Family Sharing - Apple Support
    What I may suggest in your situation would be to discontinue the Family Sharing and use iCloud calendar sharing. Using this method keeps your accounts separate but allows you to still share your calendar. 
    iCloud: Share a calendar with others
    Have a great day,
    Joe

  • I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time and it does not work in iChat. Why Not ?

    Question:-
    I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time or other portal and it does not work in iChat. Why Not ?
    Answer:-
    For a Name to work in iChat it has to be an Valid AIM screen Name.
    Only Apple IDs from the @mac.com ending names registered here  and the Mobileme (@Me.com ending) names are Valid with the AIM service as well as being Apple IDs
    (I am still working on info about registering with iCloud at the moment but if this does give you an @Me.com email it may well be a valid AIM name as well)
    NOTES:-
    The @mac.com page works by linking an external (Non Apple) email with a @mac.com name.
    This External Email cannot be one linked to an Existing Apple ID (you have to use a second email or register at AIM )
    The options at AIM are to use your existing email or create new name and link the existing only for Password recovery
    MobileMe (@me.com ending names) were valid Emails addresses, Apple IDs AND a Valid AIM Screen Name
    @mac.com names look like emails but are only Apple IDs and iChat/AIM Valid Screen Names.
    The AIM registration page seems to be pushing you to register [email protected] This is relatively new and I have not followed through the pages to find out if it a valid AIM email (Previously you could register a name without an @whatever.com suffix)
    8:16 PM      Friday; June 10, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.7)
     Mac OS X (10.6.7),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

    Question:-
    So I have my current [email protected] email in iChat as I thought as I had linked that to an Apple ID it was a Valid iChat Name.  It keeps coming up with a UserName or Password Invalid message.  What do I do next ?
    Answer:-
    Open iChat
    Go to the Menu under the iChat name in the Menu Bar and then Preferences and then Accounts in the new window.
    Commonly written as iChat > Preferences > Accounts as directions/actions to take.
    If it displays with a Yellow running name in the list you have a choice.
    Either register it at AIM (I would use a different password to the ISP Login) and then change the password only in iChat  (It may take you to confirm any Confirmation email from AIM first) in iChat > Preferences > Accounts
    Or you register a new Name at AIM (Or at @mac.com) and enter that (details below)
    If you have a Blue Globe name  (@mac.com) that will not Login the chances are that it the password that is the issue.
    Apple lets you create longer passwords than can be used with the AIM Servers.
    Change the Password at iForgot to no more than 16 characters.
    Then change the password in iChat as details above.
    Adding a new Account/Screen Name in iChat (that is valid with the AIM servers)
    Open iChat if not launched.
    Go to iChat Menu > Preferences > Accounts
    Click the Add ( + )  Button at the bottom of the list.
    Choose in the top item drop down either @Mac.com or AIM depending on what you registered
    Add the name (with @mac.com the software will add the @mac.com bit)
    Add in the password.  (If you don't add it now iChat will ask you each time you open it)
    Click Done.
    The Buddy List should open (New Window)
    The Accounts part of the Preferences should now have the new name and you should be looking at the details.
    You can add something in the Description line which will then title the Buddy List (Useful when you have two or more names) and make it show up as that in the iChat Menu > Accounts and the Window Menu of iChat when logged in.
    You can then highlight any other Account/Screen Name you don't want to use and use the Minus ( - ) Button to delete it.
    8:39 PM      Friday; June 10, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.7)
     Mac OS X (10.6.7),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Is it possible to completely delete your Apple Support Communities account?

    Hello everybody,
    As the title states.

    It seems that complete deletion is impossible, but the next best thing would be to clear out your personal information, if that was your concern:
    1. Remove devices and other personal information from your Apple Support Community profile. This would be accomplished by editing your profile and privacy settings (e.g make the privacy settings as strict as possible).
    2. You'll notice your name and email address are not editable via the Apple Support Communities profile page. However, you can edit your name and email address used by Apple Support Communities from your Apple ID https://appleid.apple.com/
    To change these, login and click on the "Manage your Apple ID" and you will be able to change them via the "Name, ID and Emaill Addresss" link in the menu on the left. However, please note that any changes to your Apple ID affect your main Apple account (iTunes, iCloud, Apple Online Store, etc.)

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