HT201413 DEP closes iTunes and won't allow it to open. Any suggestions?

I can't open iTunes...I get a message re DEP. Any suggestions on what to do?

Happy is good! Glad you got things sorted out.

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I have downloaded music on my iPhone but when I go onto iTunes to update my iPod its not in my library and won't let me redownload. Any suggestions?

I have downloaded music on my iPhone but when I go onto iTunes to update my iPod its not in my library and won't let me redownload. Any suggestions?

Skippy2121 wrote:
I have downloaded music on my iPhone but when I go onto iTunes to update my iPod its not in my library
Sync your iPhone to iTunes to copy the iTunes purchases to the computer.
Or iTunes prefs > Store.
Tick Show iTunes in the Cloud purchases then click the Cloud icon after the song names to download them.

I just updated my itunes and now I am unable to open any of my songs... please help me.

i just updated my itunes and now I am unable to open any of my songs... please help me. Every time i click it, it says it cannot be read because it was made by a newer version of itunes.

Try resetting the Nano with it still connected to a high powered USB 2.0 port on your PC. To reset the iPod, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
B-rock

A friend gave me an iPad 1 last week. Messaging works one day and won't work the next. Any suggestions?

A friend gave me an iPad 1 last week. Messaging works one day and won't work the next. Any suggestions?

Hi,
I have the same problem. I've been trying everything; opening ports, adjusting quicktime streaming preferences...everything discussed in other posts in this forum regarding error -8.
I really hate iChat...I think it's unbeliveble that Apple claims to be so better that Windows, but I never had problems wits MSN video.
But let's try to solve this irritating issue. What kind of messenging software do you have instaled/open when you try to use iChat?
I have Skype installed. When I deinstalled it, everything was working fine (so I thought). Next day the same BS all over again.
I could use skype to videochat, but I have an .mac account and I want to use iChat...the f&^%$*g .mac account is to expensive not to use...And do not forget that iChat AV quality is way better than Skype.
I really hope Apple comes with a solution soon.
Greets from an unhappy iChat user.
MacBook C2D 2.0GHz, 2.0Gb, 200 Gb, Bluetooth Mightymouse Mac OS X (10.4.8) iMac CD 1.8GHz, 2.0Gb, 160Gb
MacBook C2D 2.0GHz, 2.0Gb, 200 Gb, Bluetooth Mightymouse Mac OS X (10.4.8) iMac CD 1.8GHz, 2.0Gb, 160Gb

I am trying to create a signature for my emails. The box that asksto 'choose a signature' won't allow me to. Any suggestions?

I am trying to create a signature for my emails. The box that asks to 'choose a signature' won't allow me to. Any suggestions?

It's ok, I got it sorted :-)

IPad shut off and won't turn back on. Any suggestions ?

I have the first IPad. My iPad shut off at 72 percent battery life and won't turn back on.
Any suggestions on what I can do ? Is it fixable ? Do I need a new Battery ?

Not charging.
1. Reset iPad; hold the Sleep/Wake and Home button down until you see the Apple Logo
2. Try another wall socket
3. Try another cable (make sure it's an original Apple cable)
4. Try another charger (make sure it's an original Apple charger)
5. Clean Lightning port with compress air or new paint brush

HT201412 My 3 week old iPhone 4S switched off during a call and won't switch back on. Any suggestions??

My 3 week old iPhone 4S switched off during a call and won't switch back on. Any suggestions??

Sounds like a dead battery. Try plugging it into a charger.

My iPhone 4 shut down in the middle of a conversation and won't restart or charge. Any suggestions? The nearest Apple store is hours away from where I live.

My iPhone 4 shut down in the middle of a conversation and won't restart or charge now. Any suggestions? The nearest Apple store is hours away and I depend on my phone to stay in constant touch with my child's specialist.

I've tried that several times. It will not reset. The screen just stays black. I've never had this problem before. It usually resets the first time.

HT201412 I dropped my phone and the camera shutter will not open- any suggestions? Thank you!!

I dropped my iPhone and the camera app no longer works. The shutter will not open, however I am able to take front facing punctures when using the Camera360 app.
Any suggestions would really be appreciated!

Well if the basics (restart, reset, restore from backup, restore as new) don't work, then you've broken your phone. Bring your phone and $199 to Apple for an out of warranty replacement.

IPad backup freezes my iTunes and won't allow New Software Update! HELP!

Okay... I am getting so frustrated. I am on a Windows 32bit XP and don't have any problems with my other iDevices.
I tried over and over, yet every time I connect my iPad it says that it is backing up and then just sits there until I finally get a "program not responding message." In addition, even if I "x" out of the backup part and allow it to finish the rest of the sync process, which it does fine, it isn't allowing me to update to the new version of the software.
When I click on the update software it verifies the iPad and then goes to backup the iPad and then same thing... it just sits and sits no bar, no nothing. If I hit the "x" it simply closes out of the process altogether.
What am I missing? Suggestions? Help?

oh wait... i guess it did update... nvm thank you though

IPod video 5th G - Can only load about 15 songs before it crashes and won't allow me to add any more - Is my hard drive broken?

I have an iPod Video, 5th Generation - a few years old aye, but it does the job. Recently it crashed and wouldn't respond at all, I tried the 5 R's and the iPod wouldn't restore at all. Finally I managed to restore it, but then encountered a new problem.
When I try to put new music onto the iPod the maximum I can really add is about 15/16 songs (currently sitting about 112 MB). I can use the iPod just fine with this on it, but I can't add any songs or anything past this limit. I can take songs off and add new ones on, but again cannot pas this limit.
It is a 30GB hard drive, so I should be able to load near enough 30GB onto it.
Whenever I try to pass the limit and add new songs a message saying "Attempting to copy to the disk "RUSSELL'S I" failed. An unknown error occurred (-69).", and then a second message pops up reading "iTunes could not copy "Song" to the iPod because an unknown error occurred (-69)."
Looking to find out, does this mean my Hard Drive is broken/damaged, or could it possibly be a different issue, as buying a new hard drive is reasonably cheap, but if it turns out to be the motherboard or something else then I don't want to have wasted the money buying a new HDD only to find out the problem hasn't been fixed.
Has anyone else had this issue? Or anybody found a way to fix it?
Cheers
Russell

See here: iTunes displays a -69 error when syncing iPod
You can use the disk diagnostic tool built into the iPod's firmware to test the health of it's Hard Drive. See this post from another forum member turingtest2 on how to do this as well as what the resulting numbers mean.
https://discussions.apple.com/thread/3784647?start=0&tstart=0
B-rock

Phone shut off today and won't turn back on. Any suggestions?

Today, my Iphone 4s shut off for no reason and now I can't get it to come back on. Did it crash? I've tried everything.....charing it for an hour, plugging into different outlets, trying to re set it multiple times, etc. HELP.

What to do if your iPhone or iPad will not turn on

Itunes Freezes ,slow and won't allow search

When i start itunes it freezes momentarily, is very slow and won't allow me to put more than two letters in Search box before freezing. Everything else runs on pc fine.
Anybody any ideas? Using 10.2.1.1 but I've installed different versions but same problems.
Any help would be appreciated as it's driving me nuts!

Good old fashioned XP. I run it on other pc's with XP with no problems. Tried running various old versions but no luck. I'm sure it must be blindingly obvious to somebody who knows what they're doing!

QuickTime player won't close and won't allow me to shutdown

I Have a MacBook Pro 11,1 - 2.6 GHz i5...IOS 10.9.5...8 GB memory...1600 MHz DDR3. My QuickTime v.10.3 won't shutdown and won't allow me to shutdown my MacBook pro.

Choose Force Quit from the Apple menu, select the QuickTime Player, and press the Force Quit button. If that doesn't work, save and close everything you can and use the Activity Monitor in the /Applications/Utilities/ folder to force quit the loginwindow process.
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What to do if itunes erases the songs on your iphone and won't allow you to resync them back?

what to do if itunes erases the songs on your iphone and won't allow you to resync them back?

Do you get any specific error messages? Double-check the following:
On the summary tab of your iTunes sync settings you have checked "Sync only checked songs and videos"
In your music library you have checked all the songs you want to sync to your phone
There are no exclamation points next to any of the songs you want to sync to your phone
You have authorized your computer for all Apple IDs for any purchased music you want to sync to your phone (in Store>Authorize this computer)
You have checked "Sync Music" on the Music tab of your iTunes sync settings
When everything looks correct, sync your phone.

HT201413 DEP closes iTunes and won't allow it to open. Any suggestions?

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