HT201413 error 1602 keep show what to do please help!!!
error 1602 keep show what to do please help!!!
Hello there Unicornbarf534,
Thank you for using Apple Support Communities.
It sounds like you are unable to successfully install iTunes. I recommend the troubleshooting instructions in this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Here is a general outline of where the troubleshooting will take you:
General installation troubleshooting
1. Empty your Temp directory and restart
2. Completely remove iTunes and related components
3. Install the latest version of iTunes
Additional troubleshooting
After performing each of the steps below, you will need to completely remove iTunes and related components and then install iTunes again to determine whether the issue is resolved.
1. Make sure you have administrator account access
2. Make sure your folder names don't contain strange characters
3. Get the latest Windows updates
4. Disable other conflicting software
Additional Information
If you only need to install QuickTime, or if iTunes installs but QuickTime installation did not complete
Try downloading and installing the standalone version of QuickTime from http://www.apple.com/quicktime/download/. Be sure you download the version that does not include iTunes.
If the steps outlined in this article don't help, you may be able to find a solution to your issue by searching the Microsoft support website.
All the best,
Sterling
Similar Messages
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everytime i try to download itunes it says rolling back action and error . i dont know what to do please help . P.S. i have windows 8
Hello there Unicornbarf534,
Thank you for using Apple Support Communities.
It sounds like you are unable to successfully install iTunes. I recommend the troubleshooting instructions in this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Here is a general outline of where the troubleshooting will take you:
General installation troubleshooting
1. Empty your Temp directory and restart
2. Completely remove iTunes and related components
3. Install the latest version of iTunes
Additional troubleshooting
After performing each of the steps below, you will need to completely remove iTunes and related components and then install iTunes again to determine whether the issue is resolved.
1. Make sure you have administrator account access
2. Make sure your folder names don't contain strange characters
3. Get the latest Windows updates
4. Disable other conflicting software
Additional Information
If you only need to install QuickTime, or if iTunes installs but QuickTime installation did not complete
Try downloading and installing the standalone version of QuickTime from http://www.apple.com/quicktime/download/. Be sure you download the version that does not include iTunes.
If the steps outlined in this article don't help, you may be able to find a solution to your issue by searching the Microsoft support website.
All the best,
Sterling -
Whenever I update from Windows 7 get error 1602, iPod shows USB connection to iTunes, but iTunes will not recognize the device. None of the Apple documentation helps. The Apple Mobile Device driver is loaded and operating. The anti-virus software and firewall are not at fault (were uninstalled, and made no difference). The iTunes on my older machine running Vista does recognize the inoperative iPod (iTunes has detetced an iPod in recovery mode) and allows me to restore the device. Can anyone help to resolve this problem on the Windows 7 PC?
So yu tried all of this:
Error 1600, 1601, 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
If you had then time for an appointment at ther Genius Bar of an Apple store. -
hey ! here is my question actually i made an apple id but i did not complete the information previously and now i want to make my id without creditcard but it is not showing me the NONE option what to do please help?
lvlajicl wrote:
I Have An Apple ID And It Has 10$ In It
But When I Want To Buy Pile Of Gems In Clash Of Clans For 5$ It Gives me an error
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App Purchases require a Credit Card. -
when i did all that shows up in disk utility now is something called expansion and all my opitions are greyed out in the partation tab, it doesnt mount and idk what to do please help.
Running macbook pro 2.53ghz late 2010
mountain lion
8gbs memI would try it on a PC and see if you can format it, then put it back on the Mac and try again. If it's not seen on a PC, then there's the strong likelihood that there's a hardware issue; either the bridge/chip set or the HD itself is dying/dead. There's also the small possibility that the cable is faulty, so I'd try a different cable too.
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When i update my iphone it say error 1015 what is this please help me
when i update my iphone it say error 1015 what is this please help me
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
http://support.apple.com/kb/TS3694#error1015. -
Each time i try to restore my iPhone, an error keeps popping up(*error 1015*). Why is that? Please help me?
This Error Code is indicative of the Device being jailbroken / Hacked...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum. -
All my old tv shows are not working please help my computer sed I have to Atheris 5 computers to play all my old tv shows I Pade for with eney Itunas cards.
What do y mean by not work?
What happens when y try to play them on yur iPod?
What happens when yo try to play them in iTunes on yur computer?
If you get a message what is the exact wording of the message?
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Some countries do not allow redownloads some kinds of media -
IPad 4 keeps freezing on iOS 7 please help
iPad 4 keeps freezing on iOS 7 please help.
Try to reset your device. The reset can help cure some odd issues that can crop up.
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally. -
when i open after effects it says that i didnt install quicktime but i already installed it what to do please help ??????!!!!!!!!!!!!!!!!
Like Mylenium says, check firewall, anti-virus, and other security software.
If that's not it, read this: http://forums.adobe.com/thread/961743 -
Since itunes and apple tvs latest update I have had problem wtching movies on apple tv via my itunes can any one help, movie takes a very long time to load sometimes never, it use to work really well, whats going on please help?
You might find useful information in item D1 of Time Machine Troubleshooting.
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I am unable to update, uninstall, or reinstall iTunes on my laptop. Everything was working fine until recently when there was an update available for iTunes, and when I tried to update this, I got the message, "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. Error code is 2330." Can somebody please help me?
System configuration:
Windows 7 Ultimate 32 bits.
Version: 6.1.7601 Service Pack 1 Build 7601
System Directory: C:\Windows\system32
RAM: 1.00 GB.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Hi all,
I am using Adobe Pro 11 and on opening a pdf I am getting error 'Insufficient Data for an Image'. Please help and provide a workaround if the solution not there.
I have already set the preferences to for page view to low zoom settings, and page fit view settings, but it never opens the pdf. Please check and provide a solution asap.
Thanks in advance!Most of the documents have sensitive info on them. I will have to do some looking for some that i can share, but will get something to upload (dropbox) as soon as I can.
Thanks for you help. -
I've just updated my Itunes to the newest update (iso7 I think) and now my itunes won't even open. It just jumps 2-3 times on my dock then doesn't open. I have no idea what to do , please help!
Open Finder. Go to the "Go" menu in the menu bar. Press and hold Control and click on Library. Go to "Preferences". Find a file named, "com.apple.iTunes.plist" and delete that file. This won't delete your iTunes content. It will reset iTunes. Try it again.
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Well, i was on my laptop now and all of a sudden a pop up message appeared and said "your download is complete" so i went to go check it out and it was 'MacProtector'. i cant delete it and it keeps opening unwanted web pages, please help me sort this out someone?
Refer to: http://cantalktech.com/2011/05/08/mac-protector/.
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