HT201413 I am getting a ERROR message thats states "We could not complete you iTunes Store request. An unknown error occured (-1202). There was an error in the iTunes Store. Please try again later." Can you please help me, I can't log in or do anything.

I cannot log into iTunes. It wont let me do anything at all. I keep getting the error message that's above. PLEASE ADVISE =)

Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

Similar Messages

HT1420 When I try to connect to itunes match, I get an error message that says "We could not complete your iTune Store request. An unknow error occurred (4001). How do I resolve this issue?

When I try to connect to itunes match, I get an error message that says "We could not complete your iTunes Store request. An unknown error occurred (4001). How do I resolve this issue?

I purchased iTunes Match several days ago and I am getting the following error when I try to allow iTunes Match to run. Please advise how to fix this:

I downloaded a rental movie, and now it won't play. I get an error message that says "We could not complete your iTunes store request. An unknown error occured. (-42110)" This computer is authorized, and I am online and I've downloaded rentals b4. Help?!?

I downloaded a rental movie, and now it won't play. I get an error message that says "We could not complete your iTunes store request. An unknown error occured. (-42110)" This computer is authorized, and I am online and I've downloaded rentals before. Help?!?

Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

HT204406 Whenever my computer tries to sync my tracks via iTunes match, I get a message that says "We could not complete your iTunes store request. An unknown error occurred (4002)...please try again later." This has been happening for 4 months now.

...how do I resolve this issue? It's irritating for several reasons:
1) My new songs do not appear in match on my other devices because of this error
2) My itunes turns itself on automatically when it knows it needs to match; then the icon starts jumping up and down when the error occurs, distracting me from whatever I'm doing about ever 15 minutes at times.
3) I've paid for this. It's working so badly.

Found a potential solution here:
https://discussions.apple.com/thread/4332757
Gsleeroy
Re: error 4002 in itunes match do you have a solution?
Sep 23, 2012 10:08 AM (in response to matracaelcan)
Hi All,
I had this problem today myself, and was frustrated repeatedly by the '4002' error.
I have literally just fixed the issue by doing the following steps:
1: Go to the 'Store' tab and select 'Turn Off iTunes Match'
2: Return to the 'Store' tab and select 'Update Genius'
3: Wait for this to complete succesfully, the return to the 'Store' tab once more and select 'Turn On iTunes Match'.
4: iTunes Match will now go through the motions and should succeed!
I hope this helps

TS3297 i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start

i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start happening?

I don't know - but I am having the same problem and have not had any useful help from Apple Support. Everything they told be to do has been done and it hasn't fixed the problem.

TS3376 I was able to use the findmyiphone app last week, but now I have been getting an error message "Can't load findmyiphone. There was a problem loading the application." please help as we are trying to locate an ipod with pics of a no deceased loved

I was able to use the findmyiphone app last week, but now I have been getting an error message "Can't load findmyiphone. There was a problem loading the application." please help as we are trying to locate an ipod with pics of a no deceased loved one.

Had the same problem and the same message -- was suddenly unable to access icloud apps on my pc, also using Windows 7 and Internet Explorer. After several days of pulling my hair out, decided to try a different browser and was able to get in by using Firefox instead of Internet Explorer. Hope this helps.

I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?

I cannot download OS X Mountain Lion, I get an error message that says: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed." Why am I receiving this message?

Servers may be overloaded.
One user reported:
Deleted file com.apple.appstore in /var/folders/, dissabled VirusBarrier X6: problem solved!

I have an ipad (IOS 7.1) and downloaded latest version of itunes (11.1.5.5) and downloaded itools (1.8.2.8) but my Itools does not work and message that your itools is not compatible with itunes so please want your comment for that.

I have an ipad (IOS 7.1) and downloaded latest version of itunes (11.1.5.5) and downloaded itools (1.8.2.8) but my Itools does not work and message that your itools is not compatible with itunes so please want your comment for that.

Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H.

TS3297 When I try to download music an error message appears that says "We could not complete your itunes store request. An unknown error occured (-1202)

When I try to download music an error message appears that says "We could not complete your itunes store request. An unknown error occured (-1202)

Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

HT201250 my back up keeps giving me a message that "time machine could not complete the backup folder. It just keeps popping up and I have to cancel it to continue using my computer. Any thoughts on my problem would be appreciated.

My computer keeps getting a message that "Time Machine could not complete the backup. It continues, "Unable to complete backup. An error occurred creating the backup folder. I have to clear the pop up from my screen to continue using the computer. It is getting very tiresome. Any thoughts?

Hi there dean93,
You may find the troubleshooting steps in the article below helpful.
Time Machine: Troubleshooting backup issues
http://support.apple.com/kb/ht3275
-Griff W.

HT1657 After downloading a film rental in itunes, a when pressing Play, following message comes up: We could not complete your Itunes Store Request, an unknown error -42110 has occured

After downloading a film rental in itunes, and when pressing Play following message comes up: We could not complete your Itunes Store request, -42110 an unknown error occured

Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

I keep getting the "unable to download try again later" for two movies, help

I have two new movies that I can't finish downloading onto my iPad mini. I have plenty of space but keep getting the unable to download, try again later message. I signed out of my apple account and signed back in, no help. I shut my iPad off and tried again, no help. I'm currently trying to download them to my computer so I get just sync my account but one of the movies is in HD. HELP PLEASE!

Morning Chris 1012,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/ts1702
Hope this helps,
Mario

How do I access my itunes store? A message popped up "We could not complete your iTunes Store request. An unknown error occurred (-3212)."

I've tried uninstalling and reinstalling iTunes and it didn't work.

Hello smmdam82412,
Thanks for the question, and welcome to Apple Support Communities. The following article outlines specific iTunes Store Conditions and Alert Messages:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 3000" through "3999"
Alerts with codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, or due to your Internet proxy settings. If you are using a proxy, try removing the proxy settings, or using a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues.
I realize you described your error as -3212, however there may be a chance it is related to -3221:
"Error -3221"
This alert is often related to iTunes and iTunesHelper being blocked by software firewall.
If this happens, change the permission level for iTunes and iTunesHelper in your software firewall to allow full access.
This should allow iTunes and iTunesHelper to both send and receive data from the iTunes Store.
Thanks,
Matt M.

We could not complete your iTunes request...message

Morning folks, I'm sorry if this has been discussed elsewhere, I have looked but can't see it. I need to access the iTunes store from my work laptop, (I have iTunes installed) and when I go to, this message pops up-We could not complete your iTunes request. You do not have permission to access the requested resource. I do remember adding my laptop as one of the five machines I can have. I tried to double check my account to see which computers are authorised but 'it' will only let me de-authorised all of them. Any suggestions would be great,
Thanks

Authorization or lack thereof would not normally affect the ability to access the iTunes Store itself. It may be that something on your work computer or work network is blocking access to the Store. Run the Network Diagnostics in iTunes:
http://support.apple.com/kb/HT3204
and post the results here. That may provide some clues.
Regards.

I can log into my itunes account on my friends computer however for 3 months now she has been getting the following message "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later" Why is this?

Hi there I have been trying to help a friend work out why she hasn't been able to access itunes on her home computer for 3 months as it comes up with the following error "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later"
I have cleared her crache and dissabled firewalls still no luck. Then I tried logging in with my id and to our surprise it worked. So any assistance would be great. Please find the report below maybe you can help!
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Hewlett-Packard hp workstation xw4200
iTunes 11.1.1.11
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012B4A009D5EBF0
Current user is an administrator.
The current local date and time is 2013-10-08 22:38:51.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA Quadro FX 540
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.1.11 is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:           {CF4127E8-FA53-4985-9CB6-F74A04C92757}
Description:                 Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport
IP Address:                 10.0.0.1
Subnet Mask:             255.255.255.0
Default Gateway:       10.0.0.138
DHCP Enabled:          Yes
DHCP Server:             10.0.0.138
Lease Obtained:         Tue Oct 08 22:19:05 2013
Lease Expires:           Tue Oct 15 22:19:05 2013
DNS Servers:              10.0.0.138
Active Connection:    LAN Connection
Connected:                  Yes
Online:                          Yes
Using Modem:            No
Using LAN:                  Yes
Using Proxy:               No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-10-08 22:21:42.

Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

HT201413 I am getting a ERROR message thats states "We could not complete you iTunes Store request. An unknown error occured (-1202). There was an error in the iTunes Store. Please try again later." Can you please help me, I can't log in or do anything.

Similar Messages

Maybe you are looking for