HT201413 i am using windows xp pro on a laptop, i access the internet thru a wireless connection, no problems. i start itunes and it will not connect to the internet

i am using windows xp pro on a laptop and have never had a problem accessing the internet, and still dont.
i purchased an iphone 4 and would like to sink it with my laptop, i installed itune 10.6 and it (itune) will not connest to the internet.
this can not be a hard problem to solve, but i need help
thanks

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

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