HT201413 I do not have an apple product, but I do have Itunes on my computer, and it will not let me play my downloaded music-error message computer needs registered, and it is.  Can you help me?

I have had iTunes on my computer, which is not an apple poducts for about 6 or 7yrs now, just recently it will not let me play the music I have downloaded.  I get a error message stating this computer is not registered.  So I put in the information to register it, and it tells me that this computer is already registered.  But I still can't play my music, the error message just keeps popping up.  Can anyone help me?

Check the information on the song, Right-Click -> Get Info.
In the fist pane, (Summary), you will see the AppleId (Account Name) that was used to buy the song.
Be sure to login to use this account to register this computer to play the song
What I often see, Is that people have many different AppleID, sometime not even knowing it, which is a big problem.

Similar Messages

  • I love firefox 3.08 but when I install any improved versions they will not run on my desktop even when I have disabled all add ons and the firewall, can you help?

    my system is Windows XP Media Center 2005 Hp model
    I use Avast anti virus but have disabled it when loading firefox
    I removed the Mcfee firewall which I thought might have stopped it running
    I disabled all the add ons in case that was the problem
    The internet explorer which I dont use as a browser has loaded up the inbox which ss very hard to remove
    I have tried all the suggestions in the support section without success
    please help as the message on the screen reads that the firefox version 3.08 is no longer secure.

    Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
    '''Note:''' You might want to print these steps or view them in another browser.
    #Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
    #After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
    #Delete the Firefox installation folder, which is located in one of these locations, by default:
    #*'''Windows:'''
    #**C:\Program Files\Mozilla Firefox
    #**C:\Program Files (x86)\Mozilla Firefox
    #*'''Mac:''' Delete Firefox from the Applications folder.
    #*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
    #Now, go ahead and reinstall Firefox:
    ##Double-click the downloaded installation file and go through the steps of the installation wizard.
    ##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
    Please report back to see if this helped you!

  • I have Adobe 5.0, original disk, 6.0 upgrade, original disk, and Adobe CS2. I'd like to install in my new computer with Win.8.1. Can you help?

    I have Adobe 5.0, original disk, 6.0 upgrade, original disk, and Adobe CS2. I'd like to install in my new computer with Win.8.1. Can you help?

    Forget about all the versions you already have (5.0 through to CS2). They will no longer work and the serial numbers are redundant.
    Download the non-activation version of CS2 form the link provided by kglad and use the new non-activation serial number provided at that link. Your existing serial number(s) will no longer work.
    Note: there is no guarantee that CS2 will run well on Win 8.1. Try it and see.

  • I Have office for mac home and business 2011, can you install on both users on one iMac?

    I Have office for mac home and business 2011, can you install on both users on one iMac?

    That's often a permissions problem. Try launching Disk Utility and running the Repair Permissions. That may fix the problem. Also confirm that the Office 2011 folder is in the Applications folder at the root of the hard drive, not a folder within your wife's Home folder.
    If that doesn't help. post back with further details; your version of Mac OS X, whether you installed Office via a user account with admin privileges or not, and what happens when you try and launch Office from your account including error messages if any.
    Hope this helps.

  • I use the operating system Mac os x 10.10.2 and would like me like to purchase Adobe Photoshop Elements 13 am with but not sure because is specified in the system requirement only os x 10.9. Can you help me?

    I use the operating system Mac os x 10.10.2 and would like me like to purchase Adobe Photoshop Elements 13 am with but not sure because is specified in the system requirement only os x 10.9. Can you help me?

    Yes, it works. Download the trial and see for yourself. Adobe never updates the system requirements after any version is released, so that is what was available last Sept. when PSE 13 was released.

  • TS4036 My iPhone5 was replaced today and when I did a restore I was only able to access a previous backup to the backup that I did yesterday? Hence, I do not have access to some apps such as ebooks and games. Can you help resolve this issue?

    My iPhone5 was replaced today and when I did a restore I was only able to access a previous backup to the backup that I did yesterday? Hence, I do not have access to some apps such as ebooks and games. Can you help resolve this issue?

    My girlfriend had a similar issue because her new device was not updated to IOS7 when she turned it on, but her backup point was created using IOS7.  Check to be sure the restore point was created and then factory reset the phone after you have updated to 7. 

  • I have downloaded iCloud control panel but when I sign in with my iTunes username and password it say they are valid but I don't have an iCloud account and Iam lost can you help please.                                                        John

    I have downloaded iCloud control panel but when I sign in with my iTunes username and password it say they are valid but I don’t have an iCloud account and Iam lost can you help please.
    John

    You are getting this message because you are trying to create an iCloud account on a PC.  You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher.  After creating your account on one of these devices you will then be able to sign into the account using this ID on your PC.

  • I do not have the option AUTHORIZE Computer on my Store Screen.  Can anyone help me find it?

    I do not have the option AUTHORIZE Computer on my Store Screen.  Can anyone help me find it?

    Click the word "Store" at the top of your computer screen, next to file, edit,etc

  • I cannot change my "show caller ID". Under my number it says "Unknown", and I cannot change it. Under "shoe my caller ID" I cannot turn it on and off. Can you help me? THanks

    I cannot change my "show caller ID". Under my number it says "Unknown", and I cannot change it. Under "shoe my caller ID" I cannot turn it on and off. Can you help me? THanks

    Hello,
    Tried rebooting and updating, doesn't work. There is no problem with calling and receiving calls, but my number is blocked, and I cannot turn it on or change it in settings. Can this be fixed?
    Thanks

  • I can not download any files from my e-mail like office files, can you help me

    I can not download any files from my e-mail like office files,  can you help me

     Which Email app are you using? 

  • My macbook is flashing saying "insert blank disc..." when disc is in computer to burn a cd. Can you help?

    my macbook is flashing saying "insert blank disc..." when disc is in computer to burn a cd. Can you help?

    Bummer. Could be a problem with the MBP drive. Are you using Re-writable discs maybe?
    Check the discs work in your HP machine. They may have burnt but not successfully. Your HP machine may not be able to open them either.
    Have you considered using a USB flash device to transfer the photos, or just copy them over your home network? CD is a slow an cumbersome method.

  • I recently reset my computer and copy my music from an external hard drive to my itunes library.  When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found".  need help

    I recently reset my computer and copy my music from an external hard drive to my itunes library.  When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found".  But when I have my external hard drive plug in the song will play with no problem.  What do I need to do to play my music without having the external harddrive plug in ????????  Please help

    Because the location for each song in your library is on your hard drive.  If the hard drive isn't there, how can iTunes play it?
    You'll have to move/copy the music from your hard drive to your computer's hard drive.
    Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
    -Delete EVERYTHING from iTunes, so that your library is now empty.
    -Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down.  You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
    -Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes.  Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked.  You can close Preferences now.
    -Now, drag and drop your music from your hard drive into your iTunes library.  iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
    Shouldn't have any more problems...

  • My iMessage will not let me sign in.  The error message "Please check your network connection and try again" keeps popping up. I am connected to wifi.

    My iMessage will not let me sign in.  The error message "Please check your network connection and try again" keeps popping up. I am connected to wifi.

    Welcome to Apple Support Discussions,
    Have you tried:
    Turn FaceTime or iMessage off and then back on in Settings.
    Launch Settings by tapping the icon on the Home screen
    Scroll down to Messages or FaceTime
    Toggle the switch from on (green) to off (white)
    Wait a minute
    Toggle the switch back to on (green)
    Wait for it to re-activate
    Hard reboot your iPhone, iPod touch, or iPad
    Make sure you're on Wi-Fi
    Hold down both the Home button on the front, and the Sleep/Wake button on the top of your device
    Wait for the Apple logo to appear
    If it still doesn't work, repeat step 1 (turning FaceTime or iMessage off and on)
    Reset network settings
    Launch Settings by tapping on the icon on the Home screen
    Tap on General
    Scroll all the way to the bottom and tap on Reset
    Tap on Reset Network Settings
    If it still doesn't work, repeat step 1, then step 2, above (Turning FaceTime or iMessage off and one, rebooting).
    (Source: http://www.imore.com/having-trouble-imessage-or-facetime-ios-7-heres-how-fix-it)

  • HT4519 I can't send mail from iPhone 4 checked settings and SMTP please can you help

    I can't send mail from iPhone I have checked the settings etc but still no joy.
    Can you help,please thanks.

    Follow the steps in the article below.
    iOS Unable to send or receive mail:
    http://support.apple.com/kb/ts3899
    Hope this helps

  • HT6114 Hi, I can not open the Work and Excel now, can you help me?

    I can not open Work and Excel now.. I have this computer for 3 years, Can you help me.
    Eva

    What ver of Excel?  You need 2011 or 2008

Maybe you are looking for