HT201413 I have 47 emails in my inbox, but when l open mail the screen is frozen & no emails are visible. Can anyone offer advice?

I have 47 emails in my inbox, but when l open mail App the screen is frozen & no emails are visible. Can anyone offer advice?

On you iPad, force close all the Apps in the multitask window.
Follow these steps to force an app to close:
From the Home screen, click the Home button twice.
Tap and hold on the app.
When it starts to jiggle, tap the to close it on eby one until all cleared
Now do a Soft reset of your iPad:
Hold both Home and Sleep button for around 10secs until you see the Apple logo then release. After it returns to Home screen, check and see if this resolves the issue.

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The calendar icon on my iphone 6 shows that I have 2 items in my inbox but when I click on it it does not open the inbox but goes black for a second and then returns to iphone

The calendar icon on my iphone 6 shows that I have 2 items in my inbox but when I click on it it takes me to the full year calendar, at bottom of screen it says Inbox (2) - when i click on that the screen goes black for a second and then defaults back to the home screen. Have tried everything, rebooting, reinstalling, refreshing - very frustrating - can someone help?
Thanks

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

TS1702 I have a charge on my CC that does not track to any purchases nor do I have an email receipt. Can anyone tell me where/how I can get this deleted (charge is from 04/08 so nearly two weeks old)? Thanks!

I have a charge on my CC that does not track to any purchases nor do I have an email receipt. Can anyone tell me where/how I can get this deleted (charge is from 04/08 so nearly two weeks old)? Thanks!

Apple could not tell you who else might be using your credit card, so there's no point in trying to contact them. All they could discuss with you is your own iTunes Store account, and if there's nothing in your purchase history, the charges almost certainly aren't coming from there. Again, you should take this up with your bank/credit card company and report these charges as fraudulent. They probably will cancel your card and issue you a new one.
Regards.

TS4002 I delete an icloud email from my MacBook Pro but when I open mail again the email is still there. What's up with that?

I delete an icloud email from my MacBook Pro but when I open mail again the email is still there. What's up with that?

exxronin wrote:
At least I understand, but the functionality does not match what the manual says. When functionality does not match the manual it is a BUG.
What if I do not want to use IMAP or Exchange? I do not like being forced to use technology I do not trust.
No, it is not a bug. It is working as designed. And there is noting in the manual that staes you can create folders for a POP account.
You do know that any email sent through a POP account stays on the provider's server (often for years) even if you delete it from your inboxes, right? Completely beyond your control. Refusing to use an IMAP service doesn't protect you from anything.

I am having problems gettting my mail to work ... Mac telling me that my start up disk id full and to delete some files to free up space ... have done this but when i open mail from the dock it just brings up the colour wheel and nothing happening

I am having problems gettting my mail to work ... Mac telling me that my start up disk id full and to delete some files to free up space ... have done this but when i open mail from the dock it just brings up the colour wheel and nothing happening ... it shows when you right click on the mail icon that " application not responding"

If your hard drive is getting full, you need to free up, at least, 20 GBs of space on your iMac's hard drive.
If your Mac is running a fairly recent version of OS X, here are some general guidelines.
Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.
Have you emptied your iMac's Trash icon in the Dock?
If you use iPhoto, iPhoto has its own trash that needs to be emptied, also.
If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
Other things you can do to gain space.
Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.
Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.
Download an app called OnyX for your version of OS X.
When you install and launch it, let it run the automatic ans S.M,A.R.T. tests, then go to the cleaning and maintenance tabs and run the tabs that have the ability to clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
Typically, iTunes and iPhoto libraries are the biggest users of HD space.
move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.
Good Luck!

I have a spinning wheel in Mail - stuck on trying to load a new message. I've force quit both Mail and my whole computer, but when I open mail again, it brings up the same new message - and the side bar curser is stuck in Drafts. What can I try to cancel

I have a spinning wheel in Mail - stuck on trying to load a new message. I've force quit both Mail and my whole computer, but when I open mail again, it brings up the same new message - and the side bar curser is stuck in Drafts. What else can I try to cancel

Can you log on to the email account via webmail in a web browser, view the email and delete it from there if necessary.

I plugged in my iphone 4 for the first time to my computer to back everything up. but when i got to the screen to click on "new phone" or restore to the "same phone" i clicked "same phone by accident. now i have all of my old stuff from my G3s on my new

i plugged in my iphone 4 for the first time to my computer to back everything up. but when i got to the screen to click on "new phone" or restore to the "same phone" i clicked "same phone by accident. now i have all of my old information from my G3s on my new iphone 4. how can i reverse this? please help.

Hi, raneth's boyfriend!
Unfortunately, iTunes was told to restore all data from an old backup onto the new phone, and that cannot be undone.
However, prior to this, iTunes 10 would have also asked to make a backup of the phone before doing the restore. If the user elects to say "yes" to perform the backup, then iTunes would have backed up the phone before erasing it.
Hopefully, that backup will still be available in iTunes, and if so, it would be backed up under the new phone's name prior to it being erased and restored (if the name of the new phone is different to the name of the old phone).
To check if iTunes has a backup of the phone prior to the restore, look in the Devices category in iTunes Preferences. All backups made are timestamped and are identified with the iPhone's name at the time of the backup. Look for:
• a backup of the phone using the new phone's name prior to the erase and restore, or
• a backup with the same date and time as that when the phone was erased and restored (not the date and time AFTER when the phone was erased and restored!). This may be the case if the new and old phones have the same name.
If a backup is available, you can erase and restore again using that backup. The phone will be restored with what would hopefully be the original image of the new phone.
If no backup was made prior to erasing and restoring the phone initially, then there is no way to
undo it, meaning your phone's original data has been lost.
--tonza

I'm trying to sync a 4s so that it can be activated w ATT...my computer says that I need to have 11.1 or higher in order to do that but when I download from the itunes site nothing happens and I still can't sync phone...what am I doing wrong?

I'm trying to sync a 4s so that it can be activated w ATT...my computer says that I need to have 11.1 or higher in order to do that but when I download from the itunes site nothing happens and I still can't sync phone...what am I doing wrong?

The screen that says "Download Now" also shows the proposed iTunes version number (in the box below):
Be sure it indicates 11.1.3.
If it is, here's further troubleshooting:
http://support.apple.com/kb/TS1538

TS4009 I have followed the steps above but when I get to the screen to select a downgraded option, the Done button is grayed out and won't let me select a new option. I see a lock up in top right-hand corner, but not sure how to unlock it.

I have followed the steps above for downgrading iCloud storage options, but when I get to the screen to select a downgraded option, the Done button is grayed out and won't let me select a new option. I see a lock in top right-hand corner, but not sure where to go to unlock it.

Choose Apple () menu > System Preferences, then click the iCloud icon.
Click the Manage button.
Click Change Storage Plan.
Click Downgrade Options.
Enter your Apple ID password, then click Manage.
Choose your current plan, then click Done.
(from http://support.apple.com/kb/HT5527 )

I have a classic that seems to be stuck in restore mode, the screen says "do not disconnect'' and i can't restore using itunes. i have tried resetting it and still no good, what can i do to fix this problem ?

i have a classic that seems to be stuck in restore mode, the screen says "do not disconnect'' and i can't restore using itunes. i have tried resetting it and still no good, what can i do to fix this problem ?

Be good to know what the diagnostic results are.
I've also just run into an issue where I couldn't restore an iPod with a corrupt file system, and the "super fix" in that linked article wasn't working for me. I've run across a potentially useful workaround.
iPod Classic went on the fritz today just after syncing. Couldn't restore via iTunes, kept getting 1439 errors, Windows wouldn't format as FAT32, claimed the "Volume is too big for FAT32". Finally tracked down EaseUS Partition Master Home Edition (Free) and formatted as FAT32 with 128k clusters. The iPod is filling back up again. Might be worth a shot here...
tt2

I have bought an iPad 2 recently but when i open itunes, i only have 3 buttons. (downloads, itunes U, podcasts) how do i get the music, music videos etc. buttons?

I have bought an iPad 2 recently but when i open itunes, i only have 3 buttons. (downloads, itunes U, podcasts) how do i get the music, music videos etc. buttons?

Reinstall iOS via iTunes on your computer.

I have installed and paid for photoshop but when I open it,it doesnt let me have the software it just keeps telling me about my trial that I had and that its expired, help

I have installed and paid for photoshop but when I open it,it doesnt let me have the software it just keeps telling me about my trial that I had and that its expired, help

Have you tried resetting your iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.

We have licensed version of Adobe CS6, but when we start it shows error Maximum Activations Exceeded, We are unable to activate Creative Cloud.

We have licensed version of Adobe CS6, but when we start it shows error Maximum Activations Exceeded, We are unable to activate Creative Cloud.@

CS6 perpetual Mac is version 13.0.6 Windows is version 13.0.1.3 Subscription cloud version is 13.1.2. If you have a cloud subscription and a perpetual licence you would not be able to have both version install at the same time on same machine. What does your Creative Cloud desktop application show and if you start CS6 if the flash screen shows or you can get to menu Help>About Photoshop what version i shown 13.0.6 or 13.0.1.3 or 13.1.2?

I have an error message that comes up when i try to get into itunes... 0x 80092013 can anyone help

i have an error message that comes up when i try to get into itunes... 0x 80092013 can anyone help

Hi Katy19831,
Thanks for using Apple Support Communities. These articles may help with the error you're seeing:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Cheers,
- Ari

TS2972 I have ATV2 and the correct version of ITunes yet when watching a movie from ITunes, ATV2 will drop it mid way through and then will claim home sharing is not activated in ITunes. Can anyone offer advice please?

I have ATV2 and the correct version of ITunes yet when watching a movie from ITunes, ATV2 will drop it mid way through and then will claim home sharing is not activated in ITunes. Can anyone offer advice please?

yepp, I have done numerous tests today, skipped router and hard wired betwenn PC and appletv3. same problem.
same network, but from my laptop, works like a charm.. so its not reproducable on all machines.
this seems to be a itunes/bonjour problem, not ATV3 problem.

HT201413 I have 47 emails in my inbox, but when l open mail the screen is frozen & no emails are visible. Can anyone offer advice?

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