HT201413 I have downloaded and paid for videos but I cannot open them, it tells me that I Tunes cannot find them?

I cannot open videos I have bought from I tunes, it tells me that I tunes cannot find them!

Dear Lucy
Please remember to unzip the file from your Downloads folder in order to load them into Lightroom.
What is the error in Lightroom?
Did you read the 'Where to Find it' section?
Thanks,
Krystal - Add-ons team

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I have installed and paid for photoshop but when I open it,it doesnt let me have the software it just keeps telling me about my trial that I had and that its expired, help

I have installed and paid for photoshop but when I open it,it doesnt let me have the software it just keeps telling me about my trial that I had and that its expired, help

Have you tried resetting your iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.

HT202213 When I have downloaded and paid for music several time the song will not play, saying that my computer is not authorized. When I follow insturction to authorize the computer says it already authorized and song or songs will not play...... Help.

Authorized music purchased will not play says unauthorized to play and when you follow instructions to fix the issue says authorized...

If only a few songs on an album are doing that, that suggests the tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

HT201359 I have downloaded and paid for two album which haven't been uploaded to my I tunes. How do I get them on or get a refund?

I tunes won't give me my music I paid for..

Hello,
    Do you remember any of the names of the yoga classes you downloaded?
If you do try searching your iPad for them using the search function.
    On your iPad's home screen, use one finger and slide down to revel the search box, and then type the name of one of the classes. It's possible that the files are located in a different area.
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HT201209 I have downloaded and paid for an app that is not working. It has no sound.

I have paid for and downloaded a book app - for my grade 2 students to use. It downloaded fine, but has no sound. It is "Go away, Big Green Monster' by Ed Emberley - I have deleted and downloaded it several times - but it still has no sound? What do I do to fix this problem or get my money back?
My next question is that I have bought and put in an itunes card to use on my ipad - but when I buy an app the ipad is still using my credit card and is not redeeming my itunes gift card - what to I do so that my gift card is used rather than my credit card?

If you open the App Store and go to Updates (on the bottom) and then Purchased (near the top), you will see your app there and you can download it again.

I have updated Firefox, downloaded and install the update but everytime I open Firefox, I am told that I do not have the latest version, why?

I have downloaded the update and installed it a few times and I still have the same issue, (not having the latest version). I am running windows XP.

If you see the message in here: www.google.com/firefox
'''you are updated '''see your user agent :
Mozilla/5.0 (Windows NT 5.1; rv:9.0.1) Gecko/20100101 '''Firefox/9.0.1'''
all you have to do is to '''set another page as the home page''', as '''cor-el '''said with very detailed explanation in [https://support.mozilla.org/en-US/questions/905310 here]
'''copied from cor-el reply:'''
"That text about not running the latest Firefox version is hardcoded on the www.google.com/firefox site that previous Firefox used as the home page and Google doesn't seem to maintain that page anymore. Current Firefox versions no longer use that Google site as the home page, but use the build-in about:home page as the home page. So Google assumes that you use an older Firefox version if you still visit that site and warns you about that and suggests to update. You can use another page as the home page like about:home or www.google.com or www.google.com/ig (iGoogle)."
[https://support.mozilla.org/en-US/kb/How%20to%20set%20the%20home%20page How to set the home page]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Have os x 10.8.5. have downloaded and installed melodyne essential but when i open garage band i cannot see this vst plugin with my other effects. i also have Reaper installed and it shows up as a vst plugin there. am i looking in the wrong place ? ?

have never used this forum before (obviously) and thought the "ask a question" space was all i had. m;y app.
2 more questions : is melodyne essential compatible with garrage band.
would having Reaper installed interfere with the plugin being installed in GB ?
any help app
rogerdc

answered my own question - i was looking in the wrong place

Per Adobe website, a download for Acrobat 9 for Mac is "not available." What alternative does Adobe offer to those who have bought and paid for Acrobat and now have computers without optical drive to install that previously purchased software? Buy a PC? B

Per Adobe website, a download for Acrobat 9 for Mac is "not available." What alternative does Adobe offer to those who have bought and paid for Acrobat and now have computers without optical drive to install that previously purchased software? Buy a PC? Buy an external CD drive? Is the answer really "too bad"?

Acrobat 9 for Mac can be downloaded from
Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools
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I switched computers and have lost my previously downloaded and paid for music how do i get it back?

I switched computers and have lost my previously downloaded and paid for music how do i get it back?

What do you mean it's lost? Did you actually put it on the new computer?
Simply installing iTunes and logging into your account does not cause content to magically appear.

I just downloaded and paid for Premiere elements but now want the combined Premiere and Photoshop elements. How do I do this?

My headline says it all. I would like to turn my Premiere Elements order into the combined Premiere and Photoshop Elements download offer. I have already paid for Premiere Elements but would like to take advantage of the combined offer for only another $40 or so. How do I do this?
I only downloaded and paid for the Premiere Elements package about two days ago.
Todd Sauve

Todd Sauve
Did you purchase Premiere Elements 13 from Adobe Direct? If so, are you within 30 days of that purchase? If the answer to both of those questions is Yes and it appears to be, then you should explore
Contact Adobe Chat clicking on the following link
Contact Customer Care
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Under the conditions mentioned at the beginning of this reply, I am speculating that Adobe should be able to give you your money back for the Premiere Elements 13, allowing you to purchase Photoshop Elements and Premiere Elements which are sold together, but are still really standalone products. How Adobe opts to do that is at its discretion.
Best wishes
ATR

I downloaded and paid for an app on my ipad, how can I get it free on my iphone without using itunes as my laytop is broken. I cannot seem to find the purchase tab in app store? I am logged in using the same ID

I downloaded and paid for an app on my ipad, how can I get it free on my iphone without using itunes as my laytop is broken. I cannot seem to find the purchase tab in app store? I am logged in using the same ID

First, the app must be universal...designed for both iPhone/iPad:
Tap App Store.
Make sure you're signed in with the same Apple ID used for the original purchase.
Tap Updates.
Tap Purchased on the resulting screen.
Locate the app in your Purchased tab.
Tap the download icon.
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I downloaded and paid for Photoshop Elements 13. I am unable to open the editor at all.

I downloaded, and paid for, Photoshop Elements 13. At first I was able to open the editor only when I made an adaption to the Task Manager Processes(at the recommendation of one of the forums) but now I am unable to open the editor at all.

Can you try opening Editor directly from the exe available at:
C:\Program Files\Adobe\Photoshop Elements 13\PhotoshopElementsEditor.exe
If it still does not open, are you seeing an error message when you try to open Editor?
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Anwesha

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iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
Mac App Store: How to resume interrupted downloads
http://support.apple.com/kb/HT4485

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HT201413 I have downloaded and paid for videos but I cannot open them, it tells me that I Tunes cannot find them?

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