HT201413 I purchased an album online with my ipad2 directly from the artists website. I received an email containing the link to allow me to download it. I tapped on the link and the MSG came up saying Safari is unable to download file. Any ideas?
I purchased an album online with my ipad2 directly from the artists website. I received an email containing the link to allow me to download it. I tapped on the link and the MSG came up saying Safari is unable to download file. I have downloaded apps before with no problems. This is the first music download I have purchased on my ipad2. Maybe it has something to do with the security on the email I received from the artist containing the download. I have the latest iTunes OS and apple iPad 2. O.S. Any ideas on what to do?
You can't download music via Safari on the iPad - you will need to download it on your computer, add it to your computer's iTunes, and then sync it to the iPad.
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Hey Gavinchick,
Thanks for the question. I understand you are experiencing issues after updating your iPhone to iOS 7.0.6. If you have not already done so, you may want to restart or reset the device:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the above steps do not resolve the issue, you'll want to restore your device with iTunes in recovery-mode:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If your device is not recognized in iTunes for Windows while in recovery-mode, see this article (specifically Step 4):
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http://support.apple.com/kb/TS1538
Thanks,
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These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Ifou don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
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Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway. -
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It will be tied to your old account, so only that old account will be able to re-download it - but redownloading an account's past purchases may tie a computer or device to the account for 90 days : http://support.apple.com/kb/HT4627
Do you have a copy of it anywhere e.g. on your computer's iTunes, or on a backup of your library ? If you have it on a backup then you should be prompted to authorise the account (and I think that the id will show) if you try to add it to your computer's iTunes via File > Add To Library. -
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The D610 needs ACR 8.3 so you are easily covered there. I am not entirely clear on the process you are using the bring the files onto your hard drive. The safest way is to simply bring all the NEF files into a folder on your hard drive, then find them with bridge and open from there.
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Might be a Safari extension...
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LN,
Since I couldn't expand the zip file on my desktop, I expanded the file on an external drive. Here's the information:
Hardware Information:
iMac (27-inch, Late 2012)
iMac - model: iMac13,2
1 3.4 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
NVIDIA GeForce GTX 675MX - VRAM: 1024 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
NUDC: Path: /Library/StartupItems/NUDC
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:16:52
Disk Information:
APPLE HDD ST1000DM003 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 999.35 GB (698.05 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. iPod
HGST G-Drive Mobile USB 1 TB
EFI (disk1s1) <not mounted>: 209.7 MB
iMac Backup (disk1s2) /Volumes/iMac Backup: 999.86 GB (10.14 GB free)
Elgato Systems EyeTV Hybrid
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. MacBook Air SuperDrive
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
LSI Logic SYM13FW500-CDROM DRIVE 400mbit - 400mbit max
Newer Technology, Inc. Oxford ATA Device 00 800mbit - 800mbit max
disk3s1 (disk3s1) <not mounted>: 32 KB
disk3s2 (disk3s2) <not mounted>: 29 KB
disk3s3 (disk3s3) <not mounted>: 29 KB
disk3s4 (disk3s4) <not mounted>: 29 KB
disk3s5 (disk3s5) <not mounted>: 29 KB
disk3s6 (disk3s6) <not mounted>: 262 KB
disk3s7 (disk3s7) <not mounted>: 262 KB
disk3s8 (disk3s8) <not mounted>: 262 KB
Media (disk3s10) /Volumes/Media: 499.97 GB (151.37 GB free)
Newer Technology, Inc. Oxford ATA Device 00 800mbit - 800mbit max
EFI (disk2s1) <not mounted>: 209.7 MB
Mini Stack (disk2s2) /Volumes/Mini Stack: 999.86 GB (470.15 GB free)
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt to FireWire Adapter
Kernel Extensions:
com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6)
com.netralia.driver.VBMicDriver (1.0.0 - SDK 10.7)
com.netralia.driver.VBSpeakerDriver (1.0.0 - SDK 10.7)
Problem System Launch Daemons:
Problem System Launch Agents:
[failed] com.apple.accountsd.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.elgato.EyeConnect.plist
[failed] com.google.GoogleML.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[invalid] com.oracle.java.Helper-Tool.plist
Launch Agents:
[failed] com.epson.eventmanager.agent.plist
[failed] com.google.keystone.agent.plist
[invalid] com.oracle.java.Java-Updater.plist
User Launch Agents:
[loaded] com.google.Chrome.framework.plist
[failed] com.google.GoogleContactSyncAgent.plist
User Login Items:
EyeTV Helper
apple-scc-20131222-190227
Skype
Messages
Thunderbird
3rd Party Preference Panes:
remoting_host_prefpane
Déjà Vu
DivX
Flash Player
Flip4Mac WMV
GPGPreferences
Internet Plug-ins::
Shutterfly: Version: 3.0.1
Google Earth Web Plug-in: Version: 6.2
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8
Musicnotes: Version: 1.17.3
OfficeLiveBrowserPlugin: Version: 12.3.5
PandoWebInst: Version: 1.0
FlashPlayer-10.6: Version: 12.0.0.39 - SDK 10.6
DivXBrowserPlugin: Version: 1.4
RealPlayer Plugin: Version: (null)
Flash Player: Version: 12.0.0.39 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 4.9.1.16010
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: Unknown
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.0
Silverlight: Version: 5.1.20913.0 - SDK 10.6
ContentUploaderPlugin: Version: 1.2
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
User Internet Plug-ins::
WebEx64: Version: 1.0
Move_Media_Player: Version: npmnqmp 071505000006
WebEx: Version: 1.0
MRJPlugin: Version: 1.0-JEP-0.9.0
Bad Fonts:
None
Old applications:
Audiogalaxy Helper: Version: 3 - SDK 10.5
/Applications/Audiogalaxy Helper.app
Disc Cover 3: Version: 3.0.10 - SDK 10.5
/Applications/Disc Cover 3.app
Epson Printer Utility 4: Version: 9.14 - SDK 10.5
/Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app
Keynote: Version: 5.3 - SDK 10.5
/Applications/iWork '09/Keynote.app
Kies: Version: 2.1.0.13071_1 - SDK 10.5
/Applications/Kies.app
Microsoft Alerts Daemon: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Office Reminders: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Outlook: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
Numbers: Version: 2.3 - SDK 10.5
/Applications/iWork '09/Numbers.app
Open XML for Excel: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
Pages: Version: 4.3 - SDK 10.5
/Applications/iWork '09/Pages.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Senuti: Version: 1.2.9 - SDK 10.5
/Applications/Senuti.app
Solver: Version: 1.0 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SyncServicesAgent: Version: 14.3.1 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
TechTool Deluxe: Version: 3.1.4 - SDK 10.4
/Applications/TechTool Deluxe.app
TurboTax Home Business 2011: Version: 2011.r15.011 - SDK 10.4
/Applications/TurboTax Home Business 2011.app
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 280.61 GB
Destinations:
iMac Backup [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 31
Oldest backup: 2013-12-19 05:31:29 +0000
Last backup: 2013-12-26 15:57:21 +0000
Size of backup disk: Adequate
Backup size 931.19 GB > (Disk used 280.61 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
2% EyeTV
1% WindowServer
1% Google Chrome
1% EtreCheck
0% AddressBookSourceSync
Top Processes by Memory:
328 MB thunderbird
213 MB com.apple.IconServicesAgent
205 MB mds_stores
197 MB iPhoto
164 MB Google Chrome
Virtual Memory Statistics:
2.81 GB Free RAM
3.50 GB Active RAM
778 MB Inactive RAM
948 MB Wired RAM
499 MB Page-ins
0 B Page-outs -
Is anyone else having issues with "skipping" while the songs are playing?! It is very aggravating to us... and we've had it going on for several months now. Any ideas at all how to fix it?
So, don't use youtube.
http://www.the-top-tens.com/lists/best-alternatives-youtube.asp
http://www.youtubealternative.com/ -
When I try to sync I get a message that says "waiting for items the sync" then it just stays there and runs for as long as I keep it hooked up. Any ideas?
I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!
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Received a Pages attachment in email, but can't open it. Error message says it's missing an "index.mlx" -- any idea what that is and how I can open the file?
Many thanks ... after many trials and effort, the sender admitted he doesn't know what he did - he's new to Apple - so guess he'll have to get some training!
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I'm at a loss as to what to do. Any help is appreciated. When syncing my iphone I get an message, "itunes could not sync calendars to the iphone because an error ocurred while merging data" I sync my calendar to outlook. My iphone calendar has all and the most updated information. Outlook calendar only shows my recurring events.
hi there,
i've found a great & simple solution for this problem
just open your iCloud acc on iPhone
turn off calendars (it wil ask you to keep info or not - KEEP IT!)
and turn back on (MERGE!)
now SYNC it..
and that's it
PS in my case it was contacts so the procedure is the same.. -
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