HT201413 im having problem with my ipod. it cannot be recognize with my laptop. how to fix these? i already tried ur suggestions here but still didnt work. and also it cannot connect to itunes. plese I really need a help.

my ipod is not recognized by my latop and even not connecting to itunes. I also tried to connect to other laptop and it works. I think the problem is with the software, how to fix this? a big thanks.

Update:  I tried the "Toshiba Recovery Wizard" after everything else either fizzled out or hung up. After going all the way thru the recovery process (up to 100%), I finally got an error message.....it didn't work. And now, when I fire up the computer, I don't even get to that menu with the recovery options....the only thing I can boot into is the screens with the various ways to run your OS (in "safe mode", "safe mode with networking", etc).
I'm not a techie, but I'm guessing at this point, the part of my hard drive that got damaged in the fall was, at the very least, the partition with the recovery data. Couple that with the fact that this cheapo Toshiba laptop didn't even come with recovery disk (or ANY kind of disk, even basic installation software!), I'm screwed: I don't see any way to get a workable computer now without some kind of disk to boot from. So NOW my concern is more about spending the $$ for a new OS and THEN finding out the hard drive has other problems too...is broken in some other way to boot.
How to check this? As I said, I did run "chkdsk" back when I could get into the recovery menu and run the fix-it programs. It didn't note any problems. Thinking of taking this opportunity to upgrade to Windows 7 from Vista (which I never liked), but I have to know that the computer is otherwise ok....how to be sure? Help!!

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