HT201413 ipod nano 7th gen is not recognised by itunes or computer despite re-installing itunes and the ipod itself

Very frustrated, ipod nano suddenly no longer recognised by itunes or computer, can anyone help?

Hello there, bradfordfan.
The following Knowledge Base article provides some great information for troubleshooting your issue:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Similar Messages

TS1369 My iPod nano 7th gen is not recognised by iTunes in windows 8.1

When I plug, it reads a message (I translate from spanish): an iPod has been detected but it can't be read correctly. Unplug and plug and try again. If it perstists reinstal iTunes and try again. I've done all of that. I plugged the iPod when iTunes wasn't installed and it worked fine as an external disk. The iPod's screen shows that it is plugged until iTunes fails to recognise and then it shows the messsage when you explulse the iPod.
Any help may be useful.

Hi there - I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):
1) iTunes
2) Apple Software Update
3) Apple Mobile Device Support
4) Bonjour
5) Apple Application Support
Then you restart your computer.
Then you install the latest version of iTunes (which will reinstall all those things you uninstalled).
Then you restart your computer again.
Mine is working perfectly again now.
I hope it works for you,
Carmen.

My ipod 7th generation is not recognised by itunes and my computer. I am not able to transfer any songs. Please help me on this regard. I tried all the steps from apple website

my ipod 7th generation is not recognised by itunes and my computer. I am not able to transfer any songs. Please help me on this regard. I tried all the steps from apple website

This article should give you the options
https://discussions.apple.com/docs/DOC-3991

My iPod Nano 7th gen is not recognised by either PC or iTunes

So I just downloaded some new MP3 files and was looking to connect my 7th gen iPod Nano to my PC to sync them on.
Upon connection, I recieved a message from iTunes saying:
"An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again. If the problem persists, uninstall iTunes, then install iTunes again."
Not only have I disconnected and reconnected the iPod more times than I can count, I have stopped the iTunes service once, restarted my PC twice, reset the iPod four times, unplugged my printer's USB, checked the cable (it is the original iPod cable) and a whole host of other things in order to get it to work. I still cannot get my PC or iTunes to recognise the iPod.
Please, any ideas? I'm really stuck here...

Hi there - I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):
1) iTunes
2) Apple Software Update
3) Apple Mobile Device Support
4) Bonjour
5) Apple Application Support
Then you restart your computer.
Then you install the latest version of iTunes (which will reinstall all those things you uninstalled).
Then you restart your computer again.
Mine is working perfectly again now.
I hope it works for you,
Carmen.

My ipod Nano 7th gen is not syncing with iTunes

I have tried to sync my ipod with Itunes but i get an error that "the ipod could not be identified properly. Please disconnect and reconect the ipod" alternatively uninstall iTunes and reinstall again. I have done all this together with resetting the ipod settings, changing USB ports but nothing seems to work. Anyone with a solution?

common windows 8 problem...
besides getting a new cable, try syncing with a different pc

HT1414 ipod touch 4th gen does not appear in iTunes, and the ipod touch always appear apple logo only. What happens?

Im Using an ipod touch 4th gen and i have updated the iOS to 6 and nothing happens except the screen is always in apple logo only. and when i connect it to laptop, the ipod does not recognizein windows and also in iTunes

The Nano uses different drivers than iOS devices like the iPod touch
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Problems downloading audiobooks from Overdrive [Windows 8] to my IPod Nano 7th gen. Not showing up on the Ipod. Any suggestions?

problems downloading audiobooks from Overdrive [Windows 8] to my IPod Nano 7th gen. Not showing up on the Ipod. Any suggestions?

The iPod's screen indicates that the iPod is connected?
In Windows, the iPod will not appear as removable storage, unless it is set in iTunes to Enable disk use. By default, it is NOT set to Enable disk use.
In iTunes, if the sidebar (along left side of window) is hidden, from the iTunes menu bar, under View, select Show Sidebar. When the iPod is connected, it should appear in the sidebar, under DEVICES. It does not appear there?

My ipod nano 7th gen. will not advance to the next song, it will keep playing the current song until manuaaly changed. All updates are current.

My ipod nano 7th gen. will not advance to the next song, it will keep playing the current song until manually changed. All updates are current.

I had this issue with my 6th generation nano. It was driving me nuts, until I realized that somehow locked the repeat button on. Selecting one song rather than a selection will cause whatever song you have selected to play over and over and over and over..

Ipod nano 1st gen is not recognized in itunes 10

I updated my computer system to leopard 10.5.8 as well as the latest itunes 10. I bought a new ipod nano 6th gen, and it syncs and works fine. The problem I have is my old Ipod. It is detected by my power mac on the desktop only the icon it has is a folder, and when I open it is in blank. I open Itunes 10 and it doesn't appear. And I tried to follow the instructions on apple support, tried all ports, tried reseting the ipod, and it is still not showing up on itunes. Can someone help me with this please?
Also, a white line showed up on the screen, does that mean the screen is broken? I can still see everything going on normally on the ipod but not where the line comes up (middle of the screen).

gltg wrote:
Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
I have spent 3 days messing with my pc and have made no real progress.
Then it's time to call Apple tech support while you are still under warranty. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

Ipod nano 6th gen is not recognized by itunes on a PC running Windows XP professional SP3, itunes 10.2

Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes (but it shows on my pc as a hard disk) weirder still, my ipod nano 3rd gen works just fine on this computer.
Whats wrong? HELP!!!
I have spent 3 days messing with my pc and have made no real progress.

gltg wrote:
Running Windows XP professional SP3 and itunes 10.2.
I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
I have spent 3 days messing with my pc and have made no real progress.
Then it's time to call Apple tech support while you are still under warranty. Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

My ipod nano 7th generation is not identify to itunes. What can I do?

My ipod nano 7th generation is not identify to itunes. What can I do?

See BOLD
lost/stolen
No app on the iOS device is required.
- If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iOS device and have the device play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
- There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

I have a Windows 7 laptop, and recently the hardrive broke. I got it repaired and ever since, my ipod touch 4th gen does not connect to itunes and an unknown error (0xE8000012) appears. What do I do?

I have a Windows 7 laptop, and recently the hardrive broke. I got it repaired and ever since, my ipod touch 4th gen does not connect to itunes and an unknown error (0xE8000012) appears. What do I do?

try to restore in itunes bye putting in recovey mode turn the ipod off press the home button and plug in the ipod into the computer. an itunes shuld see it in recovery mode and click restore. and that should do the trick.

Ipod-nano-7th-gen-won't-synch-from-itunes-or icloud?

I have a Nano 7th generation. I am beside my self trying to get the music I buy in i tunes onto the Nano 7th gen--my iphone 4S automatically downloads all the music I buy via Wi Fi ( I also have an icloud account that has all my music in it)
But, No matter what I can not get the the music into the Nano. I launch itunes, plug the Nano in, it shows up on the left side of the itunes store screen (sometimes)-- I have never been asked to register it-- and it never shows up with my authorized devices in the My account info section of itunes-- the Laptop I use & the iphone show up-- but I can't figure out how to get the Nano to show up as a recognized, authorized device.
Why does Apple make it impossible to learn how to use the devices they make?
I have all my music on the i phone ( which is really NOT the quaity music player that the Nano is, I would like to listen to it on the Nano).
Is there any way I can move the music from my icloud into the Nano 7th generation? I am completely at a loss, and don't know what to do or who to ask
Please, can someone help me? Music is one of the only things I have in my life, and this is frustrating beyond belief to pay for music I can't listen to.
Thanks for any one s help
Liznofears

Hey liznofears,
Connecting the iPod to iTunes and having it show up on the left is the first step. It sounds to me like you want your music to sync automatically whenever you connect your iPod - if so, follow these directions:
Connect your iPod to your computer and open iTunes.
Click the button with your device's name, below the Spotlight window.
In the main iTunes browser window, select Music.
Select Sync Music. You can select "Include music videos" if you want to sync Music videos to your device.
Your device needs to have enough free space to sync the content that you selected from your library.
Tip: You can use the capacity bar at the bottom of the device settings window to see how much free space is available. The window will update with an estimate as you select content.
Click Apply. iTunes will sync the content you selected to your device. The iTunes LCD will show the sync progress and notify you when the sync is complete.
To disconnect your device, find your device in iTunes and click the eject icon.
via: iTunes: Syncing media content to iPod
http://support.apple.com/kb/HT1351
Have a good one,
Delgadoh

I just bought an iPod nano 7th gen. When I connect it to my laptop, it doesn't recognize the ipod. I tried charging it, but now it won't turn on when i push the power button. Please help me! I don't want to have to return it.

I just bought an iPod nano 7th Generation. When i connect it to my laptop, it doesn't recognize the ipod. I tried charging it but when I hold the power button, nothing happens. I don't want to have to return it. Please help me!

Hi dnix257,
Welcome to the Support Communities!
What version of the Windows Operating System do you have?
What version of the iTunes software?
The troubleshooting steps below may help you with this:
Apple - Support - iPod nano - iTunes Troubleshooting Assistant
http://www.apple.com/support/ipodnano/assistant/itunes/#section_1
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Cheers,
- Judy

Ipod touch 4 gen is not recognised by itunes

my ipod touch 4 generation is not recognised by itunes even i have tried all the suggestions given in the ipod user including uninstalling and reinstalling itunes and some other stuff but nothing has happened

Hi,
Try here: http://support.apple.com/kb/ts1538.
Hope this helps!
---likeabird---

HT201413 ipod nano 7th gen is not recognised by itunes or computer despite re-installing itunes and the ipod itself

Similar Messages

Maybe you are looking for