HT201413 iTunes reinstall failure.

Trying to reinstall iTunes on my pc, win xp 32bit, and it eventually gets to an error message:
"There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
The installation stops here on clicking ok. I used to get this message in the past when I tried to update iTunes. I gave up trying to update in the end as iTunes still worked ok. I thought reinstalling would fix this issue. Any advice greatly appreciated.

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

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HT201413 iTunes Reinstall - Issue with starting "Apple Mobile Device" service

the latest itunes update did not install successfully. i was not able to start itunes thereafter. i went through the various suggested steps, including uninstall/reinstall. now i get error that "Apple Mobile Device" service cannot be started. any suggestions please?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Delete itunes reinstall older version

delete itunes reinstall older version

Here is some instruction to completely reinstall iTunes/quicktime
You must have quicktime to use iTunes
Note: Songs you purchased from the iTunes Store or imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
Quit iTunes.
On the Start menu, click Control Panel.
In Control Panel, open Add or Remove Programs.
Select iTunes from the list of currently installed programs, then click Remove.
When asked if you would like to remove iTunes, select Yes.
After the uninstallation is complete, do not restart if you are prompted to.
If other entries were present for iTunes remove those as well.
In Add or Remove Programs, remove any iPod Updater applications that are listed in the same fashion as iTunes was removed.
In Add or Remove Programs, remove any QuickTime installations that are listed in the same fashion as iTunes was removed.
Restart your computer.
After the computer restarts, open Local Disk C: in My Computer or whichever disk programs are installed on.
Open the Program Files folder.
Right-click the iTunes folder and select Delete and choose Yes when asked to confirm the deletion. Note: This folder may have already been deleted if iTunes was successfully removed in steps 1-8.
Right click the iPod folder and select Delete and choose Yes when asked to confirm the deletion.
Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion.
Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder.
Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
Restart your computer.
Install the latest version of iTunes from http://www.apple.com/itunes/download.

Windows reformatted; iTunes reinstall (have backup)

hi all,
I just reformatted windows xp due to a virus; I had previously kept a backup of my entire iTunes directory.
Now that I have everything set up, and iTunes reinstalled (and now it's pointing to a different base directory, and have copied the files to that directory), I'm not seeing anything in iTunes. Is there an FAQ article about how to restore the entire iTunes directory?
thanks much,
Cosmin

Have a look at here: http://www.apple.com/support/itunes/howto/

How can I get itunes reinstalled on PC?

How can I get itunes reinstalled on my PC?

Hi iskibibble,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden

HT201413 cannot reinstall itunes, i get this message MSVCR80.dll not found. Try to reinstall itunes and i get error 7 (Windows erro 126) help please

cannot reinstall itunes, i get this message MSVCR80.dll not found. Try to reinstall itunes and i get error 7 (Windows erro 126) help please

See Troubleshooting issues with iTunes for Windows updates.
tt2

Itune installation failure

I am having an installation failure issue with my itunes 11 software. File is corrupted and i don't know what to do. I've un-install and re-installed the software three times and continue to get the same error message. It states that "This copy of ITunes is corrupted or is not installed correctly. Please reinstall Itunes"

I went a step further than before and got itunes running again.
The Updater had also installed Quicktime.
I launched quicktime, it appeared to be configuring and then launched. Then when I run Itunes now it is working...
Hope this is your problem also.

Itunes installation failure, error code 80070246

I was attempting to upgrade to the latest I tunes version, unfortunately the installation stops during the publishing product information stage. I am using Windows Vista, home edition 32 bit.
While searching the help topics I have tried uninstalling itunes, quicktime, apple software update, apple mobile device support, bonjour and would have uninstalled apple application support if it showed up.
After rebooting and attempting to reinstall (with another failure) I tried running Microsoft fix-it basic and advanced because I came across this fix in another article for this error code. Now not only can I not install Itunes, no updates show up in the history for Windows Update and when I run Windows Update it also fails with another error code 80080005.
After spending 2 days working on this I am worse off than I was when I started, does anyone have any suggestions for what I should do next?

A quick search of the error code shows a VBScript error. Perhaps this could help:
http://www.appdeploy.com/msierrors/detail.asp?id=273

ITune launch failure

Hi, I'm new here and I'm hoping someone can help me out. I'd really appreciate it.
A few days ago I was moving my icons on my desktop and I accidently set my iTunes icon on top of my Firefox icon. A pop up came up, but I don't remember what it said (although I wish I could). Afterwards, I couldn't open iTunes. It'll appear in my taskbar for a splitsecond and then disappear. I can't even open my iTunes folder in My Music folder.
I tried following this: iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch failures. I created a new account and tried opening iTunes there and it worked. So I tried Remove iTunes Plug-in, Remove iTunes Preference files, and Check for content files with issues, but like I said I can't open my iTunes folder at all. When I moved my iTunes folder onto my desktop and opened iTunes, it still wouldn't open but a new iTunes folder appeared in My Music folder.
I've also tried uninstalling and reinstalling iTunes, but it still won't open.
I'd really appreciate some help. This is quite distressing. I really don't want to have to delete my music and import all of them again :[
Windows XP

I went a step further than before and got itunes running again.
The Updater had also installed Quicktime.
I launched quicktime, it appeared to be configuring and then launched. Then when I run Itunes now it is working...
Hope this is your problem also.

ITunes no longer runs since buying Match. Within ten seconds of opening, it crashes, everytime. Firewall off, latest version of iTunes reinstalled, Windows updates/etc. on, no other software running at the same time. Error-report just says reinstall.

I can no longer use iTunes whatsoever.
I'm hoping to get a refund for the $25 wasted on match if my PC isn't compatible. But how the **** do I get iTunes as a whole to stop crashing?
I'm on Windows 7 with AMD C-50 processor and 2GB RAM, 250GB hard disc.
Never had an issue with Apple products before today.
Windows error reporting claims that "an update to iTunes addresses the issue", but not only did I have 10.5.3 already, I went ahead and reinstalled it, too, and the 64bit version just for the **** of it in case that'd make difference. No luck.
I mean, surely, the fact that this is only happening to me means it is a problem with my system. But I don't suppose its the usual stuff that way, way inexperienced computer users end up on these forums about. No viruses (are there PC viruses that only affect iTunes match? sounds far fetched.) No firewall issues. Not running outdated software. I imagine its my CPU, my hardware, thats just not compatible with Match.
Anyways. The crash occurs about 20% into the progress bar of gathering info about your library for match. When restarting, it asks to log off and log back in to the itunes store. A few times I was able to do that, by getting to the little X and cutting off match before it could crash (still logging out and logging back in made no difference), but now the speed at which it gets to the 20% and crashes is so fast I can't beat it to it.
Do you suppose the Apple store at the mall, since I just got a 4S with Apple Care+ might be able to help me, or would there be a fee? I can't afford a new computer right now, and if mine just could never work with match period, might I get a refund?

How big is your library? I would recommend the following troubleshooting steps:
- Backup your library. Always a good idea before messing with things.
- Create a new library.   Refer to this article for details: http://support.apple.com/kb/HT1589. This won't delete your old library, you're just creating a new empty one. Also refer to this article to get back to your old library later.
- Add a few albums into this new library. Not everything, just a small sampling, as a test.
- Activate Match on this new library. You shouldn't have to re-pay, it should just say "Add Computer" or similar.
- At this point, Match should run again. With just a few albums it should complete in just a few minutes.
If iTunes doesn't crash at this point, then likely there's something about your original library that Match doesn't like - what that is I don't know, but at least you'll know it's not your PC.   If iTunes still crashes, then if could be a number of other things, but probably not your library.   My next suggestion (if you haven't already done this) is to uninstall / reinstall iTunes.   If that doesn't work, then my next ideas you won't like.

Itunes reinstalled, won't let me put my ipod songs back in

I had trouble with my pc, I had to uninstall itunes. Then I reinstalled it a few days later. But now when I plug my ipods (3 total) it wants to erase all the songs, pictures, books, ext. and sync with the new itunes.
How can I get past erasing all the "stuff" on my ipods, and download it all back into itunes?
My daughters have songs on the ipods that are from scratched up cd's now, so I can not reload them. And they have pictures of friends and we have no way of getting those pictures back.
Thanks ahead of time for any help.

1). Connect your iPod to your computer. When you get the message that it is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all the songs from your iPod.
2). When your iPod appears in the iTunes source list change the update setting to manual, that will let you continue to use your iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Also when using most of the utilities listed below your iPod needs to be enabled for disc use, changing to manual update will do this by default: Managing content manually on iPod and iPhone
3). Once you are connected and your iPod is safely in manual mode there are a few things you can do to restore your iTunes from the iPod. iTunes will only let you copy your iTunes Store purchases directly from an iPod to the computer, you'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
For everything else (music from CDs, other downloads and including iTunes purchases) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. You'll find that they have varying degrees of functionality and some will transfer movies, videos, photos, podcasts and games as well. You can read reviews and comparisons of some of them here:
Wired News - Rescue Your Stranded Tunes
Comparison of iPod managers
A selection of iPod to iTunes utilities:
TuneJack Windows Only (iPhone and iPod Touch compatible)
SharePod Windows Only (iPhone and iPod Touch compatible)
iPod2PC Windows Only
iDump Windows Only
YamiPod Mac and Windows
iPod Music Liberator Mac & Windows
Floola Mac & Windows
iPodRip Mac & Windows (iPhone and iPod Touch compatible)
iPod Music Liberator Mac & Windows (iPhone and iPod Touch compatible)
Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
There's also a manual method of copying songs from your iPod to a Mac or PC. The procedure is a bit involved and won't recover playlists but if you're interested it's available on page 2 at this link: Copying Content from your iPod to your Computer - The Definitive Guide
If you have full resolution copies of the photos on the iPod have a look here: Apple Knowledge Base article - Use Disk Mode to copy photos from iPod
If not, there are a few programs out there for recovering photos from an iPod, have a look at the ones below. If you search the internet you can find more. Just be aware that what you'll be recovering will be photos optimised for the iPod so they won't be the same quality as the original full resolution versions:
iPodPhotoCopy Windows only
CopyPodPhoto Windows only
Tansee iPod Transfer Photo Windows only
iPod Photo Liberator Mac & Windows
4). Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync.
5). I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay: Back up your iTunes library by copying to an external hard drive

Updater "ipod service error" and itunes "reinstall itunes"

I got my ipod exchanged just recently from a regular 20gb iPod to a color/photo ipod. I downloaded the newest iPod updater and the newest iTunes. I go into the updater program and a message comes up saying "iPod Service error". When i plugged in my unit to my computer, iTunes shows a message "the software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod software.
Here's the problem. I went to Apple's online help and went through all the possible solutions it had (reinstall iTunes, Disable conflicting system services and startup items, disable conflicting system services and startup items and reinstall, resintall the COM interface for the iPod service) and none of them worked.
What do i do? because I've spent the whole week trying to figure out what's going on. I've repeatedly uninstalled and reinstalled both the updater and iTunes. Anyone have any answer to this?

It might be a total pain, but you might do best if you call Apple Support if you can... Hopefully you didn't get a bad 'Pod.

HT1923 Itunes reinstall on Windows Vista C++ error problem

I am trying to reinstall itunes and I keep getting MS Visual C++ error messages. I purchased one of the online tools that is supposed to correct these types of issues and I still have the same problem.

See Troubleshooting issues with iTunes for Windows updates.
tt2

ITunes Match failure on Windows 7 64-bit

Ever since I have installed the latest update of iTunes 10.6.1 on my computer about ten days ago, iTunes Match will come on and try to synchronize my library to the iCloud. As soon as it reaches step 3 to upload remaining tracks to the iCloud, iTunes shuts down with an error, repeatedly. I have tried reinstalling iTunes and rebooting my system. No iPod or iPhone is even connected.
If I disable iTunes Match then I can at least use iTunes to sync my iPod, but that is all.
Any ideas?

SNMP has nothing to do with iTunes. I think you are looking at a coincidence.

Time Machine and iTunes: hd failure, tm restore, itunes permissions problms

Hi,
Can someone please help me?
I had my brothers old laptop, a powerbook g4 al 15" 1.25 ghz, 2 gig ram, 80g hd. The hd failed a couple days ago with big clicks that sounded like that arm slapping backing a forth. So, I bought a new 160 gig hard drive from ifixit, and replaced that yesterday. I installed leopard. I wanted a fresh install, so I just installed in normally, and then went manually into the external hard drive (500gb), and tried getting some of my music back from itunes in the time machine backup folders. It did not work well, and I could not find all of them, so, I re-instered the leopard install disc.
I restored from Time Machine (not migrate because i did not know about it at the time), and have what looks like my old laptop back. Now I went to copy my itunes music from my laptop to my iphone, and here is my problem:
My iTunes now says that 49 of my files are not authorized to play on this computer. I could give the exact error; it is: "..." well actually I can't right now because I am running onyx to try to fix disk permissions, so when that is over I could give the error message.
Does anyone know what to do?
The end of all this is to backup all my iTunes music on a disk (which includes downloads from emusic.com), and then delte the whole OS, and reinstall leopard, again, with a fresh install, but this time with my itunes restored.
Thanks,
JW
Message was edited by: jkyhfgkg
Message was edited by: jkyhfgkg
Message was edited by: jkyhfgkg

in that case it shouldn't count as a new computer when you authorize it. If for some strange reason it does count as a new computer you can deauthorize all your currently authorized computers and then authorize the ones you need.
To do that in iTunes go to Store menu->View my accounts, and then click Deauthorize All. If you don't see this option, it's because you don't have five authorized computers.

HT201413 iTunes reinstall failure.

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