HT201413 My I phone 5 locked on me during an update to IOS 8. Nothing is happening at all. I have a frozen picture of the power cord and a red circle that says itunes.
My I phone 5 locked on me during an update to IOS 8. Nothing is happening at all. I have a frozen picture of the power cord and a red circle that says itunes.
What happened is the update forced your phone into recovery mode. There's been a lot of issues with this, but the only thing you can do is plug the phone into iTunes and do a restore on it. Hopefully you have a backup so you can restore your information.
Similar Messages
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Since doing the latest update on my iphone 4 when I try to turn on the phone all i get is a picture of a power cord and an itunes icon. what do i do?
You can reload your data from your most recent backup. If you backup at least weekly, you would only lose anything added since that backup.
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my ipod is frozen. Its stuck on the picture of the ipod cord and an arrow pointing to the ipod symbol thing. I try plugging it in and it says that because its locked with a passcode it can't do anything. How do I get it unfrozen?
This will help: http://support.apple.com/kb/HT1212 : iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
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I attempted to update to latest version of IOS. Now all I get on the display is a graphic of the power cord with an arrow pointing to an iTunes icon. Ipad does not seem to power down or power up correctly. Home button is not responding.
I am new to this, could you provide me with a little more detail on how to do this? Thanks so much!
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HT4623 picture of a power cord and arrow going to itunes
Can someone please help me? My iphone 5 shows a picture of a power cord with an arrow going to a itunes button. I tryed to restart my phone with no luck.
I was trying to download an ios 6.0.2 update when this happened.tonya from portland wrote:
how do i restore it in itunes. never used it?
How to restore iphone: http://lmgtfy.com/?q=how+to+restore+iphone -
I can not access Itunes Store from my computer.
When I run the diagnostic tool for network connectivity, my network connects but I get a Red light that says "SECURE LINK TO THE ITUNES STORE FAILED".
Can anyone help me on this problem?ITunes won't connect all I get is the "accessing iTunes store......". With the bar scrolling but no connection.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
Picture of a power cord and iTune symbol
tried to update software to....maybe ios 8. After 25 min I turned it off. turned it on only to see a pic of power cord and iTunes symbol. left it plugged in to charge overnight and still cannot get anything but power cord pic and iTune. Help?
That screen means the device has entered recovery mode and you must use recovery mode to attach to a computer running iTunes to restore it. See the instructions in http://support.apple.com/kb/HT1808 and in summary:
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When I try to turn on my ipad, all I get is a picture of an USB cord with anrrow pointing to an itunes icon. How can I fix this? pls help
Getting started
http://support.apple.com/kb/HT4053 -
Hi, I recently updated to iOS 8.0 on my Ipad mini however when i try to agree to the new terms and conditions i get an error message saying either 'Cannot connect to server' or 'Your session has timed out please try again' what can be done to resolve this problem? Also i cannot download anything from the App store as a result of this.
Can you check the Object Security for the Analysis Menu and Export button and see if it is restricted?
Also, is this a Oracle DB? IF so, has the following 32 bit Oracle Client components been isntalled:
Oracle Objects for OLE
Oracle Data Provider for .NET
Oracle Providers for ASP.NET -
Having upgraded to OS Yosemite, I find time machine says hard drive full so won't back up? and I can't access any back ups
Please help!
Thanks
RichardHey rgmhughes7,
Thanks for the question. After reviewing your post, it sounds like the Time Machine backup disk is full. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
OS X Yosemite: If your Time Machine backup disk runs out of space
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Ipod touch 4th gen was accidentally disconnected from laptop during update process. Now permanent screen pic is of the power cord w/ an arrow pointing up to itunes symbol. Holding the ctr & power buttons together for 6-10 sec causes apple pic to briefly appear and power cord/itunes pic reappears. Powering off and on has same effect. Attempting to reset.
It sounds like the iPod touch is in Recovery Mode, Try to restore it from iTunes again.
If you run into an error when restoring the iPhone again, take a look at this Apple doc -> iOS: Resolving update and restore alert messages -
Red slide that says "Media off line."
When I work on a project and close it and then bring it back up again, the slides at the beginning of my project are gone and a red slide that says "media off line" in multiple languages comes up and my introductory slides are gone. Please help as this is getting really frustrating. Thank you.
Glennglennpsychodoc
What version of Premiere Elements are you using and on what computer operating system is it running?
The colorful media offline display indicate a disconnect between the source media that you imported into a project and the project file.
When you import source media into a project, all you have in the project are copies of the originals. The project needs to trace back to
the originals at the hard drive save location where they were when imported into the project. If you move, delete, or rename files and folders
that went into the project after you saved closed the project, you will get those media offline displays.
Another way to run into this type of issue is if you store your source media on an external hard drive and the external hard drive malfunctions, sometimes
changing drive letter.
The reconnects can be complicated and a major nuisance. They are typically done via making selections in the "Where is the file_____?" messages or using the Replace Footage feature.
Please review and consider and supply more details so that we can customize a reply for you to get to the solution.
Thank you.
ATR -
When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?
Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
When I sync my phone it gets to step 6 the does not complete the sync i get a message that says itunes has stopped working and needs to close anyone else have this issue
The same problem here!... My itunes stucks on "preparing to sync" when sync my ipad 2, and stucks on iphone 4 calendar sync...
Any solution?? Need help, please!!
Macbook pro 13 i7
Iphone 4
Ipad 2
Thanks!!! -
When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore? I have all of my stuff backed up on iCloud but I really don't want to go through the hassle of wiping it clean and putting everything back on.
This is a post from a user named edgar999 and it worked PERFECTLY:
"OK - this is how it works:
In order to backup from iCloud you cannot use iTunes!
Therefore disconnect your device from your computer.
Turn on your device and go to Settings and then go to General.
At the bottom of this submenu there is a buttom "Reset"
If you push that buttom you see 6 different Erase settings to chose from!
Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud! (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
After choosing your location you will be asked to setup your WiFi-conection. After you joint to your Wifi you will be given the choice to restore the iPad from a backup from the iCloud. Choosing this backup will prompt you with your apple ID and password.
Restoring from a backup can take some time. The process uses your Wi-Fi connection to download settings, content and data. If you had a lot of content on your device, this can take a while. The restore screen should give you estimates at each stage of the restore process, starting with restoring the settings and then booting into the iPad. When the iPad home screen appears, the device will continue the restore process by downloading all of your applications.
If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
THANK YOU edgar999!!!!
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