HT201413 my iphone 3gs is stuck in recovery mode and wont restore keeps coming up unknown error 1015

any help would be great

1015 error: There are 4 possible causes of this error:
The activation server truly is unavailable. Rare, usually fixed within minutes.
Your antivirus or firewall or router's firewall is blocking access to
gs.apple.com on ports 80 and 443.
Your iPhone is jailbroken or otherwise hacked.
The computer you connected to during the restore/update was
used to hack/jailbreak some other iOS device, and its
network database was corrupted during the process.

Similar Messages

  • HT201210 Iphone 4s stuck in recovery mode and wont restore , keep getting apple update server not available try later but I have and it keeps saying the same thing, all i did to get in this mess was try to update tyhe phone software , so this is an APPLE

    Ive changed the DNS server on my pc, tried R,ec boot Tiny umbrella , had to use Total saver to recover my photos etc , but no idea how to change my iphone from a paperwight back into a phone, it just keeps saying the apple update server is unavailable.
    Its a normal phone nothing done to it , was just updating the software when it went into recovery mode.
    Ive pressed start and home buttons togerther , switched the phone off and on , switched the pc of and on and made sure i have the most recent version of itunes.
    What next any ideas, thanks?

    Hi there...
    Actually I was stuck with this situation yesterday. Here is what I did to overcome this issue: I hope it helps.
    To start with, here are few things to you should make sure of:
    1- You have the latest version of iTunes. You may try to uninstall and reinstall iTunes.
    2-Restart your Windows.
    If still no luck, try editing the Hosts file, here is how;
    1- click on RUN then copy and paste the following:
    notepad c:\windows\system32\drivers\etc\hosts 
    2- look for gs.apple.com
    3- if there are numbers infront of it just delete them or just type # before the numbers.
    4- Save the file and try restoring again.
    Note: you should have administror access to edit the Hostes file.
             put your iphone in DFU mode before restoring.
    I hope this helps. It did for me

  • Hello  i got  problem. iphone doesnt restore  even using itunes.its stuck in recovery mode and i cannt do anything with it.error 1015  is there any way to reinstall software even if itunes cannot deal with it ?

    hello  i got  problem. iphone doesnt restore  even using itunes.its stuck in recovery mode and i cannt do anything with it.error 1015  is there any way to reinstall software even if itunes cannot deal with it ?

    Usually this error occurs when trying to downgrade the iOS or in a previously jailbroken phone.  In this case, you cannot get help here.  The internet and Google are your best friends.

  • Ipod stuck in recovery mode and wont restore

    ipod stuck in recovery mode and wont restore.Also not reconized in itunes anylonger.When I check my usb in device manager says in recovery mode!
    Using PC with windows 7 64bit! Tried DFU mode but it boots back showing a usb,plus an itunes icon on the screen!

    - Reboot the computer
    - Try another USB port and cable
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • HT201263 iphone is stuck in recovery mode and wont restore with the latest itunes

    My iphone 3 is stuck in recovery mode. It wont restore with the latest itunes what can i do aside from thowing it. please help.

    I have the same problem today. I accidentally let it slip off my lap right in the middle of the restore.   I didn't capture the error code when failed but now I just have a black screen with the itunes logo.  It isn't displayed in Windows explorer or itunes, however I do hear my computer acknowledge something has been plugged in when I disconnect the cable and reconnect.  What should I do?

  • Iphone 4 Stuck in Recovery Mode And Wont Restore

    Iphone 4 wont restore and is stuck in recovery mode.Help!!!!

    Did you try again to connect in recovery mode?
    iOS: Unable to update or restore
    DFU mode might also help, unless your device has been jailbroken.
    iPhone DFU mode

  • HT4061 IOS6.1 corrupted during install. Ipad now wont boot, stuck in recovery mode. Wont restore to factory settings, get error 3194. HELP !!

    Hi.
    I have just tried to update Ipad to IOS6.1, but it failed during install. The pad now seems to be stuck in recovery mode.
    I have tried to restore to factory settings but I get a error code 3194
    During attempted restore the restore screen does not show the Ipad name, serial number or software version number.
    Any suggestions, I think it may need to be sent away to be repaired, and i fear this will be very expensive!!!

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    From the above link:
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
        1.    Install the latest version of iTunes.
        2.    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
        3.    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
        4.    Try to restore from another known-good computer and network.
        5.    If the errors persist on another computer, the device may need service.
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • Iphone4s was charging and now stuck in recovery mode and wont restore

    can anyone help (with ways to fix this issue other than the 1's ive already tred) I was charging my phone and when i went to get off off charge it was dead and only displayed the itunes connect image. I have tried to restore it and when i connect it to itunes it displays this message 'itunes has detected an iphone in recovery mode. you must restore ths iphone before it can be used with itunes' so i tried to restore it may times now but get so far and then have an error message. Ive had error 1611, error 21 error 1611 again and error 21 a further 4 times. I have also been to the apple store and made an appointment with the so called geniuis people however after 4 and a half hours waiting to be seen did they take my phone out the back then over 15 mins later the chap dealing with me came back saying ' WHEN DID YOU HAVE A NEW SCREEN FITTED' I replied 2/3 months ago as i dropped it on my table and the screen cracked so i took it to a phone repair shop and paid £105 to have it replaced and my phone was working fine after I wasnt aware that the warranty covered you for a cracked screen that you was caused because you dropped it accedentaly etc.... well any way tghe chap then said ' I can t help you any further as you need to go back to the shop who changed the screen and get them to resolve this isssue. I asked how on earth can a new sceen fitted cause my phone to go in to recovry mode (2/3 months after the screen was replaced mind) the reply i got was ' Its not my issue its out of my hands........' I was more than tamping, raging fuming leaving there as no advice was given to rectifiy the issue i have with my phone. The following morning i went straight to the shop that replaired/replaced my cracked screen and told them what apple had said to me and that i was to come back to yourselves as you need to rectify the issue? to say the repair guy was baffled is an understatement but in fairness at least he tried to help me and attempted to restore it on itunes 6 times in total and changed the battery to a brnd new 1 plus checked the charging port to make sure this was not faulty. after all his help he was still baffled as to why apple felt its his fault after replacing a cracked screen as the error codes being displayed clearly were a software issue not an issue caused by replacing the crakced sceen'
    I was more than happy to pay apple and charges to fix my phone based on the fact my warranty was now null and void (which is pathetic as the replacement screen was an apple origianl replacement screen it was just fitted by someone else whom is qualifed to do so) but wasnt even given the option to pay for any repairs etc.....they simply blamed someone else and offer me no further help.
    so a week later after this first hapen to my phone whilst on charge and i still in the same boat and have run out of things to try (which was all found by using google as apple support secton is a load of fresh air and doenst actually give you the info and help your need.
    Im grateful of any help that can be offered. 

    Sorted it now, took it to Apple store and explained etc. was nothing could do but restore the phone. Was told to make sure itunes on PC was up-to-date version before updating iphone which could have caused the error.

  • Ipod 4g is stuck in recovery mode and wont restore

    Got a brand new Ipod 4g, worked fine until ran out of battery first time, it is in recovery mode it says when I connect to itunes store, then says to restore it, I click ok and the ipod then turns on but just shows and apple and a bar but nothing happens, itunes says waiting for ipod.

    - Reboot the computer
    - Try another USB port and cable
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My ipod is stuck in recovery mode and wont restore

    so i plugged my ipod touch in the other day and updated itunes, but then my ipod went in to recovery mode and itunes said i needed to restore it...so i clicked restore, then restore and update, then it took 2 hours to download and nothing happened afterwards. its come up with error 1604 a few times and wont restore. i hav tried so many things-i've put it in DFU, i've even tried on another computer and on my laptop that had no memory of it. this is the 3rd time this has happened to my ipod now and it is so annoying !! the other 2 times i hav taken it to a apple store and they hav fixed it but i dont wanna keep having to do that-and i dont see y they can fix but i cant    please help me it would be much appresiated.

    i got it solved but i didnt do wat u said. im not completely sure y it decided to work but i think it was cos i tried to erase sync history thx anyway

  • HT201413 my iphone 3GS is stuck in recovery mode after someone had put the password in toomany times. I restore it and it says error 1015. What do I do?

    So, my Iphone was stollen and I soon recovered it after they had put the password in toomany times and they could then not use it, I put it into reovery mode as a apple support page said to do it, from then i tried to restore it but it says error1015, what do i do to restore my Iphone 3GS?

    Unauthorized modification of iOS
    http://support.apple.com/kb/HT3743
    samiitink wrote:
    ... it says error1015,
    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • What to do when my ipod is stuck in recovery mode and wont restore

    please hlp me

    It says you have new updates when you do the update it says an error and you have to restore but when you restore it has error and now I am stuck in the recovery mode

  • IPOD TOUCH stuck in recovery mode and cant restore

    My ipod touch is stuck in recovery mode and wont restore when i turn on my ipod it says connect to itunes so i then connect to itunes it then notifies me that im in recovery mode and to get out i need to restore I go on to restore it extracts the software it starts restoring and about a quarter done it just stops it doesnt give me a error code it just stops someone please help me

    Temporarily disable your firewall and antivirus software and try again...
    See here for Connection Issues
    http://support.apple.com/kb/TS1379
    From Here
    http://www.apple.com/support/itunes/troubleshooting/

  • My iphone 3gs is stuck in recovery mode. i have tried to restore using itunes but it ends with a message saying there was an error and couldnt be restored

    hi  desperately need help. my iphone 3gs is stuck in recovery mode... when i try and do the restore via itunes it goes through the motions but when it gets to the end it tells me there was an error and it couldnt be restored...  originally it was an ex contract phone that i had opened to orange from vodafone.. it was fine until i tried to do the ios 6 update

    There is a way to get it recovered from the so called DFU mode. Try to restart the phone while holding the home and power button at the same time. Then try to connect it to iTunes and do the same again. If you try that again till it works you should be able to use your iPhone as before.

  • HT3529 My iphone 3GS is stuck in recovery mode since upgrading to ios 5 and still, after upgrading to ios 6.  What's up ?

    My iphone 3GS is stuck in recovery mode since upgrading to ios 5 and still, after upgrading to ios 6.  What's up ?

    I just went through this yesterday and because i am no where around my computer i lost everything and now my battery drains very fast...you are going to have to recover your phone  i hope you have everything backed up and are next to your computer...if you are push and hold your home button and plug into PC at same time and continue to hold the home button untill you see your USB on your pc screen light up (depending on what type of pc maybe i dont know what you have)
    push home button
    Plug into pc usb
    usb on pc screen lights up..let go of home button
    follow instructions for restore/sinc
    hope it helps

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