HT201413 my iphone 5 overheat today the battery drain and know all i get is a whithe apple symbol flashing . i tried to restore it with the restore mode in my computer and after the process was done i got and error 2001

please help

Hello the_problematic_iphone
Check out the article below if you are not able to restore your iPhone.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Similar Messages

  • I do have an iphone4s with me and whats happening now is that it is stuck in the "itunes logo". What i did is that i try restoring the phone with itunes but it didnt go through. The process was not successful. An error appeared and it stops the restore.

    I do have an iphone4s with me and whats happening now is that it is stuck in the "itunes logo". What i did is that i try restoring the phone with itunes but it didnt go through. The process was not successful. An error appeared and it stops the restore. PLEASE HELP

    I did restore my phone last week, it went well. Today, i turned my phone off and turn it back on, now it is stuck in itunes logo and i was thinking that it needs a restore again. Once i tried restoring it, it finishes the "Extracting iPhone Software" part, but after that the error appears. PLEASE HELP ME

  • When the update was loading I got an error R5034 that the runtime library was not addressed correctly

    when the update was loading I got an error R5034 that the runtime library was not addressed correctly

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Battery drain and error in event log!!!

    So I recently got a curve 9360, but battery life wasn't the 1 and a half days I expected. Doesn't last more than 5 hrs on normal use, and it falls drastically when doing slightly heavy work like now, bridged to my PlayBook like now, it turns of radio at about 30% then blacks out in under 5 minutes. So i did some digging around and most people said it was the OS, so I downloaded the os that most people say fixed there curve's, got a response for 7.1.0.190 and 7.1.0.258, bug still no difference. Out of curiosity I checked my event long and found this error ,
    Name: System
    Severity: Error
    GUID: 97c9f5f641d25e5f
    Time: "the date and time shown"
    JVM:INFOp=mypin,a='7.1.0.190',o='9.6.0.24',h=e001507
    So when I changed the os to 7.1.0.190, still got the same error and it's always at the top of the event log so am guess its what's causing the battery drain. Changed batteries, and wiped the OS and reinstalled but no solution. 
    Any help people!

    Hi,
    The Certificate Chain you installed on the FE server did not have "Enable all purposes for this certificat" enabled.
    Run MMC--Add\Remove Snap-ins--certificates--Local Computer--Trusted Root Certificate Authorities--Certificates, find the certificate chain you installed--Properties--General, check the "Enable all purposes for this certificate".
    Restart Lync FE server and check the problem is solved.
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • I recently bought an album from itunes on my i pad but then i had to update my i pad so after every thing was done i try  to redownload the album and icouldnt so what do i have to do to get that album back

    i recently bought an album from itunes on my i pad but then i had to update my i pad so after every thing was done i try  to redownload the album and icouldnt so what do i have to do to get that album back

    Click here for information.
    (33996)

  • Last night i was downloading the new update for the Iphone, and after the download was done and trying to install, it errored out.  And now my phone is stuck on the screen with the itunes icon and the USB.

    Last night i was downloading the new update for the Iphone4 on my laptop through Itunes.  After the download was done, it was starting to install, and then an error came up and didnt get a chance to check it.  Now my Iphone is stuck on the screen with the USB pointing to the Itunes Icon and wont do anything else.  Any advice on how to get this fixed, or do i need to go to the Apple store and have them look at it.

    slawdog31 wrote:
    Is the sleep wake button at bottom center of the Iphone or on top?
    Top
    iPhone User Guide

  • I installed updates for i photo and the computer restarted for the successful installation . But after the restart was done , the system was been frequently restarting??

    HI,
    NEED URGENT HELP !!
    I installed the updates for i photo as suggested by the software updates and then restarted as displayed on the screen for successful installation . But after the restart was done , the system again displayed a grey window that says to restart in different language. I'm worried and could not understand that why this is happening as i only update what mac recommended .Moreover , I'm new to mac book and therfor i'm finding few things difficult to understand. Any help or suggestion is welcomed and much appreciated.Please reply !!

    Troubleshooting: My computer won't turn on
    Mac doesn't boot

  • Disk Utility: after creating the .DMG (compressed image) When "scan image for restore" finishes it displays "unable to scan (internal error)". Since the process was scanning for about 1 hr is this a fake warning?

    External 500GB drive is partitioned with 400GB for Mac OS extended (journalling) and 2nd partition formatted today as "ExFAT".
    Yesterday I tried to create a disk image of my HD to no avail - this was compressed on a FAT partition. I got a warning after running the <scan image for restore> saying "unable to scan (internal error)"
    I rang Apple support who suggested formatting a partition as MAC OS extended (journalling) and choose to save the image as "read/write'. The image process stopped writing at about 200GB and then the file size jumped to 499GB (ie the size of the HD). But the process did nothing for about an hour so I foce quit disk utility (as suggested by apple support)
    My current attempt was to format the external drive again; this time with a 400GB Mac OS extended (journal) format; plus a 100GB ExFAT format partition. The new image was created after about 2.5hrs with a compressed size of 149GB. However, after running the "scan image for restore" facility I got the warning message "unable to scan filename " (internal error). The process was scanning the image file according to the progress bar - this took about hour - thus the warning is a puzzle.
    If anyone can say more about this error I would really appreciate knowing tips for using disk utility. The screen grab is below.
    "unable to scan filename " (internal error)
    thanks

    Thanks for a quick reply <baltwo>. You’ve answered that it is not a fake message!
    fyi: I thought that I would use my external Buffalo for two purposes; namely the smaller ExFAT partition for copying stuff to my win7 netbook. The larger partition was to be used as my imac image of SL. So this was my first attempt at using disk utility - the idea being to hold an image backup at another location. Plus I now have the Lion thumbdrive ready to upgrade from SL and so being cautious wanted to have a SL image backup
    Anyway I followed the apple instructions using my mac 10.6.3 install DVD but it would appear from other discussions that <unable to scan (internal error)> is not unique to me.
    I’ll get back to apple telephone support for further advice.
    I would though be grateful for an “idiots’ guide to making an image backup of my internal HD that runs SL 10.6.8
    eg should I have just one partition on the external USB drive? format it as Mac OS extended? create the image as compressed or read/write? Basically I’ll do whatever will work!!
    thanks again

  • After getting the dreaded gray/blue screen, I tried to run disk repair on the internal disk. I got an error message saying "Disk Utility can't repair this disk and restore your backed-up files. The volume Macintosh HD could not be verified completely

    After getting the dreaded gray/blue screen, I tried to run disk repair on the internal disk. I got an error message saying "Disk Utility can't repair this disk and restore your backed-up files. The volume Macintosh HD could not be verified completely." What do I do now? This is an iMac and I'm running 10.6.8.

    Clean Install of Snow Leopard
    Be sure to make a backup first because the following procedure will erase
    the drive and everything on it. See below for how to clone a drive.
         1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
             with your computer.  Insert the disc into the optical drive and restart the computer.
             After the chime press and hold down the  "C" key.  Release the key when you see
             a small spinning gear appear below the dark gray Apple logo.
         2. After the installer loads select your language and click on the Continue
             button. When the menu bar appears select Disk Utility from the Utilities menu.
             After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
             size.)  Click on the Partition tab in the DU main window.  Set the number of
             partitions to one (1) from the Partitions drop down menu, click on Options button
             and select GUID, click on OK, then set the format type to MacOS Extended
             (Journaled, if supported), then click on the Apply button.
         3. When the formatting has completed quit DU and return to the installer.  Proceed
             with the OS X installation and follow the directions included with the installer.
         4. When the installation has completed your computer will Restart into the Setup
             Assistant. Be sure you configure your initial admin account with the exact same
             username and password that you used on your old drive. After you finish Setup
             Assistant will complete the installation after which you will be running a fresh
             install of OS X.  You can now begin the update process by opening Software
             Update and installing all recommended updates to bring your installation current.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    You may be able to backup your data if you have an erased external drive you can use. Before you do the above but after you have opened Disk Utility you can try to clone your drive:
    Clone using Restore Option of Disk Utility
      1. Open Disk Utility.
      2. Select the destination volume from the left side list.
      3. Click on the Restore tab in the DU main window.
      4. Select the destination volume from the left side list and drag
           it to the Destination entry field.
      5. Select the source volume from the left side list and drag it to
          the Source entry field.
      6. Double-check you got it right, then click on the Restore button.
    Destination means the external backup drive. Source means the internal startup drive.
    Now this will only work if the drive is accessible and can be cloned by Disk Utility. Otherwise, you would need to access your drive from another Mac that you can connect via Firewire - Target Disk Mode.

  • Help! Took mac to store today as DVD stuck in drive- 3 hour round trip!!! Told it was fixed and it now won't even switch on :( I press the on button and all I get is a continuos loading symbol and then it shuts down . Worse state than it was before :( :(

    Help! Took mac to store today as DVD stuck in drive- 3 hour round trip!!! Told it was fixed and it now won't even switch on :( I press the on button and all I get is a continuos loading symbol and then it shuts down . Worse state than it was before :( :( not happy at all and not well enough to travel to get it fixed (my mum went today) anyone got any ideas please???

    Oh ok - Thankyou for that. I will be ringing them tomorrow and I will not be happy ! And I'm hoping they can suggest what I'm suppose to do about getting it back to them as I can't take it in myself. SO so angry!!! Does people getting it back in a worse state happen often? :| do read these discussion boards? I hope they do!!!

  • HT1766 I am trying to restore a new replacement phone from an icloud backup but it is telling me there is a problem with backup data. The backup was done under 7.1 and I think the new phone still just has 7.04. My itunes backup was lost last week...sugges

    I am trying to restore from icloud but it appears the 7.1 it was backed up in and the 7.04 on the new phone won't allow it. My itunes library was lost last week due to computer crashing and having to be restored. I have a clean very current icloud back up done on March 21st but I cant seem to get it there. Suggestions please?

    You will have to update the iPhone to iOS 7.1 if that is the iOS the backup was done in. You cannot restore a newer iOS update to a phone with older iOS. Once you update the phone, you will be able to restore the backup.

  • I clicked on an  upgrade box and when the upgrade was done my ipad wanted my passcode to open it up.  I have not had to use a passcode to open up my ipad since I set it up and cannot remember the passcode.  Every time I try a passcode it disables

    I clicked on an upgrade box on my ipad and when the upgrade was done my ipad wanted my passcode to open it back up.  I have not had to use a passcode to open up my ipad since I set it up and cannot remember the passcode.  Every time I try a passcode it disables for longer and longer.  It is now disabling for an hour at a time.

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.

  • I was downloadin the new software to mi ipod touch 4 gen and it was very slowso i had to cancel the download of the software and i had to synk some stuf but when the synk was done it sed the ipod moyses"s ipod cannot synced anankhown error occurred(13019)

    i was downloadin the new software to mi ipod touch 4 gen and it was very slowso i had to cancel the download of the software and i had to synk some stuf but when the synk was done it sed the ipod moyses"s ipod cannot synced anankhown error occurred(13019)

    Try:
    iTunes: Error 13019 during sync

  • TS3694 hello, can not restore my backup from computer to my iphone because the iphone has ios 6 and the backup was done on ios 7

    hello, can not restore my backup from computer to my iphone because the iphone has ios 6 and the backup was done on ios 7

    I just changed my iphone for some problems so my last backup was done under ios 7 and the new iphone has ios 6 that i would like to keep

  • I tried to make Apple ID. The process was interrupted by timeout. Re-attempt says, this email address is in use. "Forgot your Apple ID?" can not be identified the names and e-mail address. "Forgot Your Password?" e-mail sent, but never received. What now?

    I tried to make an Apple ID on iPhone 3GS. The process was interrupted by time-out. Re-attempt says, this e-mail address is already in use. "Forgot your Apple ID?" cannot be identified the names and e-mail address. "Forgot Your Password?" e-mail sent, but never received. What now?

    Solved.

Maybe you are looking for

  • TREX Installation, Error in phase - Install TREX web resources and finalize

    Hello, Platforms: SO - Win 2008 (R2) X64 During the last phase "Install TREX web resources and finalize instance" in installation process of TREX 7.1, it show me a weird error... It seems that was some problem during the creation of sap start service

  • Limit order items to be sent back to sourcing on deletion

    Hi all, We are on SRM 7.1 Extended classic. Can anyone confirm if the limitatin on the LIMIT orders not being sent back to SOURCING even after the PO items are deleted is stilll valid in SRM 7.1.??? Also we want to use LIMIT orders instead of service

  • CUC 8.6.2 upgrade

    Hello, I am going to upgrade CUC 7.1.3 and CUCM 7.1.5 to 10.0. How can I get the bootable install file for CUC  8.6.2 and is CUC 8.6.2 compatible with CUCM 7.1.5. Regarding CUC, my plan is to upgrade CUC to 8.6.2 on MCS. It means that I will have CUC

  • Problems with mapping after bundling messages into one XML-file

    Hi all, Case 1: one DebMas IDoc ==> XI ==> one XML-file : no problems with mapping. Case 2: several DebMas IDoc's ==> XI ==> one XML-file : problems with mapping. Explanation: Incoming DebMas IDoc's: Businesspartner 1 : no Customer Master Partner Fun

  • Format into string 16 bit signed integer

    Is there any format specifier string for "Format into string", whereas the result is an I16 string? My problem is when I use "%d" and the input string is 65535, the result string should be "-1". Solved! Go to Solution.