HT201413 my iphone wont restore and update and comes uo with -1 message
my iphone 4 wont restore or update and comes up with message code -1 any help ?
Perhaps try the Error 1 or -1 advice from the following document:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
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Hi i have just tried to update i tunes and it has crashed and uninstalled i tunes off my laptop. I have tried to install i tunes again but it wont and comes up with error messages
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
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Message was edited by: turingtest2 -
Hi guys, Please help
Just upgraded computer to Windows 7. Installed latest version of ITunes. It installed and uploaded all my items in my library.
Connected IPad2 and updated latest version. However whenever it trys to sync my contents either to my IPad, my wifes IPad or my new Iphone4S, it simply comes up with error message. I TUNES has stopped working. Windows is checking for a solution to the problem... Windows will close the program and notify you if a solution is found. Urggh, can anyone helpThis is similar to my dilemma I just posted:
itunes has stopped working error msg after software updates? 50 minutes ago
I have removed Bonjour as well.
I've had this happen other times when I've updated iTunes software on other systems too, to the extent that now I'm reluctant to ever Accept when it suggests I do so. But I went ahead this time and sure enough I think I'll have to do a total reinstall.
LOL, I don't think Windows has EVER found a solution to ANY system problem I've had which makes it mildly amusing when it acts like it's helping! -
My iPhone wont restore and is stuck. Any help?
My phone was trying to restore, but I turned it off. Then it said I need to restore and now will now restore.
1) Hold buttons sleep + home untill iPhone turns off;
2) Open iTunes;
3) Hold home button and plug the phone to your computer. The phone will turn on and the iTunes + Arrow + cable screen will appear.;
4) iTunes will recover you phone from unsuccessful recovery process. -
HT3204 my iphone wont restore or update help!
iphone wont update or restore help!
That's too bad.
When you're really ready for help, try providing some details of the problem that is occurring, like any errors that display. -
My iphone wont restore and is stuck
I updated my itunes which then prompted me to update my iphone software. This caused my iphone to become stuck. I have restarted my phone several times, I have removed itunes from my computer and re installed it. I have tried to restore my phone and now it is stuck with the apple logo and the progress bar and has been stuck ever since. What do I do now?? Any ideas as I am about to go CRAZY!!!
1) Hold buttons sleep + home untill iPhone turns off;
2) Open iTunes;
3) Hold home button and plug the phone to your computer. The phone will turn on and the iTunes + Arrow + cable screen will appear.;
4) iTunes will recover you phone from unsuccessful recovery process. -
My iphone wont restore and it has the error 3194
my friend jailbroke my phone without me knowing and i told him i didnt want it...he told me to chill out and when i get home i can restore my phone back to factory settings...well obviously its not letting me do that...please help...i just want my phone bact to the way it was
You can try looking at this page http://support.apple.com/kb/TS3694#error3194 - or get your friend that jailbroke to fix it for you.
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My iphone wont restore and i cant even use it
.
Hi there captainelise,
You may find the troubleshooting steps in the article below helpful.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
-Griff W. -
My iphone 4 does not update. it comes up with an error
itunes downloads the update. but when it comes to updating on my iphone, it shows an error message
What's the error message?
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how do i fix this
well it said "installaition completed through some optional components failed to install correctly (6)" then it came up with this
Payload: Adobe After Effects CC 2014 Presets 13.0.0.0 {B11629D3-E9EE-467B-B9C6-30D37E2A39CF} -----------
ERROR: DS012: LocalizeFile:Localized string not found for locale 'en_GB'(Seq 351)
ERROR: DS012: LocalizeFile:Localized string not found for locale 'en_GB'(Seq 683)
ERROR: DS012: LocalizeFile:Localized string not found for locale 'en_GB'(Seq 685)
ERROR: DS012: LocalizeFile:Localized string not found for locale 'en_GB'(Seq 687)
ERROR: DS012: LocalizeFile:Localized string not found for locale 'en_GB'(Seq 689)
----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750
ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at "C:\Users\THPvP\AppData\Local\Temp\{A6BF15AA-2FB1-4B83-B632-9AAD8A2687B8}\AfterEffects_13 _LS20\Adobe After Effects CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com -
My ipod classic only syncs 25% of the tunes in my library (it has the capacity to do all of them). It also comes up with various error messages. Is this a software issue that can be fixed??
What are these error messages?
B-rock -
My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.Help please!
Hello chindeepchow,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#3000
Resolve communication issues
Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Have a nice day,
Mario -
my iphone says connect to itunes and i have but when i connect it to itunes it wont restore because it says its locked with a password and i dont know the password. what do i do
iOS: Unable to update or restore
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I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!
There seems to be a billing problem with the iTS. I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
I don't think it is "you" but a problem at Apple. Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
Wait a few hours and then try again.
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