HT201413 My ipod is a 4.3.5 and im trying to update it but cant cause is freezes on turn i try rebutting it does not wrok so i try restoring it and it wont even let me do that what do i do it just keep popping up a error code 3194 please help
my ipod is a 4.3.5 and im trying to update it but it keeps freezing on me so i try restoring it but it just keeps puting error code 3196
Have you checked the Apple support site? If not, take a look at this -> iTunes: Specific update-and-restore error messages and advanced troubleshooting
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
If you've used some progam with your iPod that wasn't made by Apple, it might have modified the host file.
Similar Messages
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TS3694 I have tried to restore my iphone and it has flashed up an error code - 3194, please help me?
I have tried to restore my iphone as it just turned itself off and now won't restart. So I tried to restore via itunes on the computer. It could not restore my phone due to an unknown error occurring (3194), please could someone let me know what I should do now?
I love my phone and I can't be without it!!!
HELP........http://support.apple.com/kb/ts4451
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Error code 3194 please help ıphone 4 wont restore,
Hello everyone
Having a problem with iphone 4 while trying to upgrade from 4.3.5 to 5.1.1.
iPhone 4 wont restore!!!!!! it gives 3194 error.
the phone is bought in Russia and there is no sim lock
On the screen, it says connect to itunes
please help what should I do?Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.
Error 3002: If you experience this error while updating an iPod touch (2nd generation) or iPhone 3G, please use the standard update or restore process in iTunes (click Update or Restore).
Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again.
Error 3194: You may not have the latest version of iTunes installed Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com". -
I tried to restore my ipod touch but it says it could not be and than an unknown error occured (3194) please help me!!
Fix Error 3194 from iTunes during iPhone restore
iPhone Error 3194 - How to Fix iTunes Error 3194?
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
Cannot restore my brand new iphone 4s ,got stuck in DFU mode and itunes shows error code (-1) please help?
repeatedly tried from diffierent computers and the same error code pops up (error -1)That's a hardware problem which will require a trip to the Apple store for evaluation, unless your phone has been jailbroken, then it's a corrupt hosts file (and we can't help you with that here as it is against the forum's terms of use).
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I cannot restore my Iphone 4, I keep getting the error code 1611, please help and the Iphone keeps displaying the "Plug-In Itunes Symbol!??
http://tinyurl.com/nyj36v
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he download was completed the laptop was extracting the software and at the end of the loading line it writes an unknown error occurred (3194) please help me thank you
3194 = https://discussions.apple.com/message/18851577#18851577
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I have tried to restore my i phone via itunes after doing the update and it keeps giving unknown error occurred (3194) please help
Hello Sam-marchesi,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Best of luck,
Mario -
my iPod is I 5th generation. I forgot my passcode and typed in the wrong thing too many times, so now on the lock screen it says "connect to iTunes" I did all the steps your supposed to. I unplugged all cord from iPod connecting to my computer, I held the home button and plugged my iPod back in, and then I keep holding the home button until the iTunes sign showed up. I got to the right page and then clicked restore. A small window came up saying " restore and update" I clicked it, I agreed to the terms and agreements and the updating started. The updated finished with =out a problem. I t was when I clicked "restore " that I had a problem. The restoring lasted until I had about 10 or 11 minutes left. that is when I saw a alert of my screen saying "iTunes could not finish restoring,. an unknown error occurred. error code: 0xE8000065" I tried restoring and updating my iPod about three or four times now! PLEASE, PLEASE, PLEASE HELP ME!!!!!!!!!!!!!!!!!!!!!!!!!!!
See this support document, iTunes: Resolve USB-related alerts - Apple Support or this one regarding the same error and Windows. iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support
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I have an iPod Touch 4th gen player and cannot connect to a Sony blu-ray BDV-E970W player. Sony system does not recognise the iPod. Do I need to link the Sony to the net and upgrade the software on the dvd player?
As the other replier said, contact Sony. It may not be compatible with the iPod.
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Vista and itunes...error code 2330, please help
I have had this computer for a few months and have no issues downloading anything except for itunes : / I am on a Dell 1535 with 32 bit vista.
When I go to install itunes/quicktime from apple.com, the installer will get through itunes and then about 1/4 way thru quicktime, it stops and gives me the Error Code 2330. It then rolls it back. I have also tried to install quicktime first and then itunes but I continue to get the same error code.
I have contacted Dell who wants to charge me $200 to even TALK to me about this issue, let alone solve it. I have also spoken with apple and we did a few troubleshooting things like:
- the microsoft clean up installer
- installing under a guest account on computer
- applying the misconfig and restarting
I need to call apple back to try some more options but I also wanted to see if anyone on here has had similiar issues and how they solved it.
Each time I tried to install itunes after all of this, the same error code would come back.Every time I install it, I also uninstall it but I have a feeling I am not cleaning it off the computer completely and this may be why it is not working properly for me. Although the VERY first time I tried to install, I received this message as well so maybe that isn't the issue.
I am not a super wiz on the computer but I know the basics, if anyone can suggest what I can do, it would be a huge help!! I know they are compatible and it shouldn't be this complicated to download a simple program, ugh!!
Thanks in advance for your help and happy holidays!I have the same problem. i have a dell xps m1530 and i continually get a 2330 error message. I took uninstalled itunes when i first got the problem a few months ago and now quicktime won't unistall and i get a 2330 error. I've tried the same things you have and a few more. I've used CCleaner and i've tried using as many help sources from apple but nothing seems to help. Its bothers e that no one has been able to help me. I've called in and no one helps. I hope that someone can help us in this problem.
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Trying to update Itunes 10.7 and keep getting error code 2349 please help want Itunes back
please help I uninstalled the itunes I already had and now have no itunes :/
Although it's a better bet with a 2330 than a 2349, I'd try running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
IPod touch error code 304 please help
Please help I'm trying to set up my iPod but when I plug it into iTunes it restores it n says unable to restore error code 304
- Reboot the computer
- Try another cable.
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material,
- Try another USB port
- Try on another computer -
Please help with above question
The requirement shoul be on the box the iphone came in. they are also on the website
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download)" -
My ipod will not connect to my wifi anymore how can i fix it i have already clicked forget netwo
rk and re entered my password i also restored network settings and restored my ipods original settings but still noting i have been looking online other people have same problem but thy are getting an error message where as i am not i dont know what else to o please helpDoes the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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