HT201413 my ipod wont restore says an error occured (1)?

my ipod wont restore says an error occured (1)?

Hi missnaughty06,
Thanks for contributing to the Apple Support Communities.
It seems like your iPod can't be restored due to an "error 1" message, and you've found the article regarding resolving issues between iTunes and security software.
Be sure to follow the steps in that article to make sure that iTunes can communicate with your iPod. If you continue to see the error message, this article on restore errors suggests contacting Apple Support at this point:
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
From:
Resolve iOS update and restore errors - Apple Support
All the best,
Jeremy

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    I'm in need of a genious

    Yesterday I was getting the blinking green/amber lights with my shuffle (512Mb).
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    Errors related to third-party security software
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  • My iPod wont restore it has error code 1600

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    Error 1600, 1601, 1602: Try the following steps to resolve this error:
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  • When I click update on Itunes to update my IPod Touch it says an error occured.

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    Hi, my iPod touch has been unable to sync since downloading the new cloud software.  It says: An error occurred while restoring this iPod (-34)  So my music is not on it.  The apps are still on it.  It doesn't have 3G so the cloud is pointless anyway.  It just said it was a software update, I should have avoided it.  Music is all I use on it so help me please!

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    Above from:
    http://support.apple.com/kb/TS3694

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  • HT201274 my ipod wont restore i need help

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    Thanks to all members for sharing in. In my case finally, I got a brand new replacement from Apple through their Authorised Service Provider,A-1 Infotech, Mumbai. Since in India, Apple does not have a widespread presence,the service and support I got was amazing.
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