HT201413 the iPad cannot be restored unknown error (-1)...no solution?

ipad cannot be restored -1 error pops up while upgrading to ios6 .. & it was not jailbroken, i have only access to Recovery mode and DFU mode,tried so many computers but no solution,status bar on ipad stucks on 60% and then after a hour an error pops up on iTunes 'This iPad cannot be Restored,an unknown error occured (-1) ..i need help please tell me what to do?

ok after so many tries nothing worked so what i did i went to apple store & they said we have no solution...?? now i dont know wt i have to do...

Similar Messages

  • IPad cannot be restored unknown error 1; I tried to update my iPad 1 to new os5 by syncing to new version of iTunes and found a message that my iPad needs to be restored.  I tried several times and continue to get same error code unknown 1; how to fix?

    When trying to sync my ipad to latest version of itunes, it appears the ipad identity was lost and a message in itunes says to restore the ipad.  However, multiple attempts to do this continue to provide the "This ipad cannot be restored. Unknown error 1"  I have tried resetting my ipad which just brings back the screen to connect it to itunes.  I have updated all software on my computer and restarted.  No luck!.  Please help!!

    Thank goodness for this thread! 
    I installed iOS5 last night and was having the same problems described above with my iPad 1 32 GB + 3G.  Unknown Error (1) and was unable to restore. 
    I took my ipad to the local Apple Store today and was told by the genius that it was a hardware issue, and because the warranty had expired, there was nothing the Store could do.  He suggested that I try calling AppleCare.  Then I asked to speak with a manager.  He apologized again and said there was just nothing the Store could do.  I was close to leaving, when I asked a second time if it would be possible to see a Manager. 
    After asking a second time, he called a manager.  After explaining my issue to her, she immediately authorized him to give me a new iPad !   Anyone with this problem should definitely go to the store and be polite but adamant.  You should get a new iPad.

  • Help, the iPhone cannot be restored,unknown error 1015

    Im having this problem and I got paniced, tried to update the software on the iPhone( with the newest) & now I cant even restore it, always comes up with this Warning- the iPhone could not be restored, unknown error 1015. Please, advice what to do? Thanks in advance, any help would be appreciated

    Type "1015" inot the search abr at the top of this page by "Support" and read the appropriate help articles.

  • Keep getting message "ipad cannot be synced, unknown error (1150)...what does that mean?

    Whenever I try to sync my iPad I keep getting message "iPad cannot be synced, unknown error" with code (1150).  What does that mean?

    This happened to me after I upgraded to iOS6. 
    Tried everything I could find in a common thread here on the site, but what finally worked was...well, the last thing I did before it allowed a sync, I guess I can't say for sure that this is the problem, but...somehow, in the sync settings for the iPad, the "Sync Only Checked Songs and Videos" box had become unchecked.  Clearly, there isn't enough room on the iPad for everything on the laptop, so I think this may have been choking it. 
    Worked fine at that point.
    And, for what it's worth, I looked at the Music tab for my iPad in iTunes, and THERE it said only to use selected artists and playlists, but on the main SUMMARY page, the box was unchecked. 
    Oh, and I updated all the apps on the iPad (73 updates??) before trying the sync, so that might be a factor too. 
    Good luck.

  • TS1425 5th Generation Nano iPod.  The iPod syncs on iTunes when I connect it to my MAC, but when I try to add a song from iTunes to the iPod, I receive the message "Cannot be synced, unknown error occurred (1039)

    5th generation iPod Nano - iPod syncs with my iTunes and I can see it in iTunes, but when I try to move a song from my iTunes to the iPod I get an error message "Cannot by synced, Unknown error occurred (1039).  System works fine with my 4th generation iPod Nano.  I'm afraid to "RESET" my iPod because I may not be able to restore my music and videos afterwards.

    Hello Ventanilla 97,
    I agree with planb77 with recreating your itunes library. That will fix your issue. If you would like more step by step info go here:
    https://discussions.apple.com/message/15028503#15028503
    Hope this helps.
    ~Julian

  • HT201263 iPod touch cannot be restored, unknown error (-1)

    I already put the iPod touch into recovery mode , but when I tried to restore in iTune (latest Version), it show up Unknown error ( -1) , ipod couldnt be restore, had tried many way, turn off the window firewall, other security software, but the problem still on.
    Please, help and tell me how to fix it?

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.

  • HT201210 IPhone cannot be restored unknown error

    Iphone cannot be restored, does anyone know how to resolve this problem?

    http://support.apple.com/kb/HT1808

  • Ipad (4th gen) can't be updated/restored.  I get an error message stating "The ipad cannot be restored at this time because the ipad software update server could not be contactded or is temporarily unavailable."

    Hello.
    I am using a PC (windows 7) and trying to update my ipad 4th generation  via Itunes.  i was trying to update to the latest operating system.
    The error message cited above pops up every time.
    I just updated the newest version of Itunes, updated windows 7, restarted my computer, turned off virus/firewall, and none of that worked.
    I tried restarting my ipad, but theres nothing there.  It just says to connect to itunes.  The only option Itunes gives me is to restore.  I click that, and still get the same error message.
    This is a freshly bought ipad and I don't care if the few things I have on it are erased.  I just want it to work.
    Any ideas?
    Thanks

    I read through as many of those threads as I can find.
    They offered the following solutions:
    1. turn off anti-virus
    2. turn off firewall
    3.  update itunes
    4. update windows
    5. restart computer
    6. try different usb ports
    7. update usb ports
    I have tried all of those things and none of them worked, so I decided to start a new thread.

  • My iPad became "Disabled" after one incorrect pass code attempt; When I try to do a restore from the computer I sync it with regularly, it says the iPad cannot be restored because I have "Find my iPad" enabled. What do I do?!

    Before you ask, No MY iPad is not stolen. Just some freak accident I can't seem to fix. Thanks in advance. I hope I can get this resolved

    If it's running iOS 7 with Find My iPhone enabled, in order to restore it you'll have to force it into recovery mode as explained here: http://support.apple.com/kb/ht1808, or erased it with Find My iPhone on icloud.com.

  • Iphone 3gs had screen with itunes and usb cable. tried to do a restore, said it cannot be restored, unknown error occured: error code 1013. I've tried several times, no luck.

    I read on several sites where you go to windows/system32/drivers/etc/hosts and delete gs_apple.com or something like that. I went there, there is no such file or anything with apple in it.
    Any suggestions?

    Click 1013 on that page  --->  iOS: Resolving update and restore alert messages

  • TS3694 the ipad ipad cannot be restored. an unknown error occurred (3194). help on this problem please ?

    the ipad ipad cannot be restored. an unknown error occurred (3194). help on this problem please ?

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • When I'm trying to restore my iPhone 3g, it says "The iPhone cannot be restored. An unknown error occurred (10150

    when I'm trying to restore my iPhone 3g, it says "The iPhone cannot be restored. An unknown error occurred (10150)"

    If the Error is really 1015, it is most likely due to your iPhone having the iPad baseband. If this is the case, you will have to search the Web for tools to use Custom Firmware. These cannot be discussed on Apple Supported Forums.

  • I'm trying to sync and back-up my iPad2. I keep getting an error message (1140) saying, "The iPad cannot be synced. An unknown error occured." What on earth is that all about?

    I’m trying to sync and back-up my iPad2. I keep getting an error message (1140) saying, “The iPad cannot be synced. An unknown error occured.” What on earth is that all about?

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • My ipod shuffle 1st generation won't restore. There is an error that reads "The ipod cannot be restored. An unknown error has ocurred (1442)". The lights blink orange and green simultaneously...and it just won't restore. help?

    So it's the little thin ipod with no screen...that has the usb thing and the landyard. Whenever I try restoring it it tries to restore and then a message pops up. There is an error that reads "The ipod cannot be restored. An unknown error has ocurred (1442)". The lights blink orange and green simultaneously...and it just won't restore. help?. I have literally tried restoring it like 10 times and nothing happens. When i connect headphones it does not hear and that little light think happens....which i had never seen happen before. I need to fix it. ....please help....if i take it to an apple store....will it cost alot to fix that?

    reset utility should help...for mac
    http://www.apple.com/support/downloads/ipodresetutility103formac.html
    for windows
    http://www.apple.com/support/downloads/ipodresetutility104forwindows.html

  • The iPad cannot be synced. An unknown error occurred (1140).

    Since updating my iPad to iOS 6 and updating iPhoto to 9.4, I have been receiving the error The iPad <name of my iPad> cannot be synced. An unknown error occurred (1140).
    The syncing seems to be centered around photos. I used to have the box checked next to "Sync Photos from iPhoto" and now the only way that I can get the iPad to finish sync without error is to uncheck that box.
    Any ideas how to fix this problem or what that code is?
    A couple things that I should mention:
    1) Photo Stream is Off on my iPad.
    2) If you click on the Photo app it shows that there are no photos on the iPad. Screen says No Photos or Videos - You can take photos and videos using the camera, or sync photos and videos onto your iPad usining iTunes.
    3) If I go to Settings > General > Usage > Photos & Camera it shows that I have 4.2 GB of data used by photos and camera. Clicking on it, it shows that 3.7 GB is Photo Stream and 551 MB is Photo Library.
    4) If I got to the same usage screen on my iPhone 4 running iOS 6, Photo Stream is listed as 1.5 GB.
    I can't seem to figure out how to get rid of the space on the iPad, but I assume this error as something to do with iTunes thinking there is a library on the iPad that isn't there. That's just me assuming though.
    Any help would be greatly appreciated.

    I'm having the same issue.  After updating all iOS devices to iOS 6, then updating all software on my iMac to the latest versions (including iPhoto 9.4), everthing was working as it should.  I was able to sync all of my devices (New iPad, iPod Touch, iPhone4) with the iMac early this morning.
    Subsequently, I opened iPhoto for the first time since installing 9.4, a window popped up informing me that my photo library had to be converted to work with the iPhoto 9.4.  I clicked okay, and let the conversion process run its course.
    About ten minutes later, I attempted to once again sync my iPad with the iMac.  The sync process would run for a few seconds, then stop with a window popping up saying "The iPad cannot be synced. An unknown error occurred (1140)".  I then attempted to sync the iPod and my iPhone, with the same results.
    After consulting the discussion forums, it looked like lots of other users are encountering the same problem, and that it was somehow related to the new iPhoto.  Someone suggested turning off syncing photos from iPhoto, which I did.  With photo syncing turned off, the rest of the sync program now runs without a problem.
    I've submitted a bug report to Apple.  Hopefully, enough other users have done the same, and Apple will fix whatever it is that's causing the problem.

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