HT201413 ■Unable to connect to, purchase, or download iTunes Store content

I just updated my ios from 4 to 6. Now I can't download an app from Apple indicating unable to connect to Itunes stores

I have the same issue, for the past 2 weeks. "we could not complete your iTunes store request, iTunes store temporary unavailable" I have found some old 2010 blogs about this issue but nothing has been resolved. I have tried all the suggestions through the apple site and nothing. I have tired to fix it through Norton and nothing.. I have emailed apple with all the diagnistic info i could.. so now i wait.

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Downloading itunes store content in Turkey

Hi I'm from Turkey and trying to download "12 days of Christmas" free gifts each day. So far I can doownload music & music videos but not the tv programs or games. What content is available & unavailable in Turkey?

I agree totally with you guys.. hadn't really thought about it since my kids are still too small to use appleTV by themselves so i'm still in control, but this will likely be a problem in the near future.
i guess minimally i could accept if parental controls allowed the iTunes store content to be filtered so it only showed content based on parental control setting. This would also be good to filter out even myMovies content as well. Right now it only stops kids from playing movies, but not seeing the movies artwork. i have some horror movies that i really don't want my kids looking at the covers for as well.
Turning the iTunes store off totally would be idea for an appleTV that will be used by kids.

Purchases not downloading/iTunes Store down?

I tried to buy a TV Season Pass earlier today, it worked fine until after I got the warning about buying passes. After I said OK it went to purchase like normal but it said "Unable to purchase. The network connection timed out." Yet it shows up in my purchase history and the episodes are waiting for download-I try to download by checking for purchases but it always says the network connection timed out-Podcasts download fine though. My internet connection is perfect and I'm using iTunes 7.3, haven't had any problems downloading purchased material before. Anyone know what's going on here and when it might be fixed? I'd like to get my episodes sooner rather than later.
Windows XP

Do you have a question ? We are fellow users here on these forums, you're not talking to iTunes Support nor Apple - if you need to contact Support then you can do so via this page : http://www.apple.com/support/itunes/contact/ , click on Contact iTunes Store Support on the right-hand side of the page
If you are posting about your security questions then see one of your previous posts : https://discussions.apple.com/message/24006262#24006262

Unable to check for purchases. The iTunes Store is temporarily unavailable.

Every time I go to check for purchases I receive this message. Ive been recieving it for a couple weeks now and its reallly starting to annoy me.
Based on what info I found, I tried adding different program and port exceptions to my firewall, and I toggled my virus scanner and spyware. (and I dont have an internet accelerator so thats not the cause).
So then when that failed i just turned my virus scanner and firewall completely off. Still its the same problem.
I have almost 70 downloads that are incomplete (because of an error that apple support has worked out with me), but I have no way of accessing them.
PLEASE HELP / GIVE ANY SUGGESTIONS
iTunes 7.3.0.54, Toshiba Satellite Laptop, Windows XP service pack 2
Toshiba Satellite Windows XP

ya....
"I understand that you are still receiving a message about connection error when trying to download your purchases.
I have confirmed that the iTunes Store is functioning and accepting connections. Therefore, the issue is likely related to your Internet connection, local network, or computer. I'm happy to provide some information that should help you connect to the iTunes Store again.
I apologize for any inconvenience you have experienced with this issue and I can imagine how frustrating this could be for you. However, the nature of your question falls outside the type of support provided via email by the iTunes Store team. The iTunes Store team answers non-technical questions about billing, customer accounts, downloading music, and iTunes Store."
Im going to send them my exact connection details and such.. but if anyone knows the solutions to this PLEASE tell. It would save a ton of time and frustration.

I am unable to connect to iCloud AppStore and iTunes Store

I cannot connect to iTunes Store AppStore and iCloud due to 3 previous apple ids on my phone as I bought it second hand. How can I solve this problem?

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-thttp://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes-http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311http://support.apple.com/kb/ht1311
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Anyone else unable to make music purchases after downloading iTunes 7.5?

I tried to download the new Alicia Keyes album today from iTunes. A message popped up stating that I need to upgrade to 7.5 to purchase this music. I attempted to purchase the album after downloading Quicktime for Panther and iTunes 7.5. When I select 'buy album' or 'buy song', I get the spinning clock while my hard disk grinds for about forty-five seconds. I tried about three times before I gave up. I don't want to blow out my hard drive. Any suggestions or solutions?

I've posted about this problem on my blog at http://techgeekblog.com Either go there and DIGG the story or go here to do it directly http://digg.com/apple/TheiTunes_Store_is_unable_to_process_purchases_at_thistime
Maybe if we DIGG it enough, Apple will hear.

I have tried to connect and purchase on my iTunes Store, but forgot security questions. Not even Customer service is able to help me. How can I spend the 20 bucks I have on my account now if even the phone assistants can't help me?

I tried to Purchase on the i Tunes store, but forgot security questions. Not even Customer Service is able to help me. How can I spend the 20 bucks I have on my account now if even the phone assistants can't help me? I can't rememeber any answer to any of mu questions and I can't even register my product (iPod Classic) even though I purchased it 6 months ago. Customer Service held me on the line for 30+ minutes asking me all the time if I rememeber one anwer to my questions (to which I repeatedly said no) and there seems to be no way to circumvent that security system, not even with my second email, also registered on My Itunes. Isn't there any way for me to get those 20 dollars back I already have in your store or at least reset my security questions if I don't rememeber?
Thank you very much.

qwerqsr, Please contact 1-800-My-Apple, about this issue. The account security team should be able to assist you. Please have your password and the ability to log into your account via appleid.apple.com.
Thanks,
A2Q

Trying to download songs from Itunes store. Keeps saying unable to connect. I have tried from store on computer and on phone. Please help i have weddings to do and need these songs!!!!!!!!!!!!!!!

Trying to download songs from Itunes store. Keeps saying unable to connect. I have tried from store on computer and on phone. Please help i have weddings to do and need these songs!!!!!!!!!!!!!!!

Hey everybody Amazon.com works perfectly and no problems so Bye, Bye Itunes fix your junk *** program and ****** customer service telling me it's my computer and connection. Oh is that also why my phone can't download them either on a seperate cell network. Nice try garbage In the time it took for them to run me around i downloaded the songs i needed via Amazon.

Problem downloading iTune Store tracks on NAS - "Connection Timed Out"

I am having a problem downloading iTune Store tracks on NAS - "Connection Timed Out"
I am trying to use the following for my "iTunes Music Location" - \\Nas1\media\Music\iTunes\iTunes Music
However, when I try to purchase music, I receive the following message:
"There was an error downloading your purchased music. The network connection timed out. Make sure your network settings are correct and your connection is active, then try again."
I can purchase songs, the song will begin to download, the appropriate files and folders will be created on the NAS (I can see them), it seems to make two tries to complete the download, then stops, and show me that message.
My network connection (DSL) is fine, and the network is up.
Anything I can do? Is it possible to store iTunes on the NAS, or do I have to set it up to store purchases locally?
Thanks
Dell Demension E510 Windows XP Connected to Infrant ReadyNAS

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HT201272 How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable? The album shows as purchased on the iTunes store, but not available to download to my authorized devi

How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable? The albums show as purchased on the iTunes store, but not available to download to my authorized device. I also have albums that appear in my library, but are not able to be added to my iPod from my computer

When you download something from the iCloud, it is a brand new licensed copy. Your iCloud account just contains a notation that you have this app. It isn't storing an actual copy of the app from your Mac.

After the last update of itunes I seem to have lost all my music (Cds that I had downloaded into itunes) except the once I had purchased from the itunes store. Can anyone help? Do you know what might have happened?

After the last update of itunes I seem to have lost all the music that I had downloaded from my Cds. It was a lot of music! All I still have is the music that I had purchased in the itunes store. And before you asked. No, I did not have a backup. Never got around to do it.
Does anyone of you have an idea if and how I can maybe get my music back?
Your help is very much appreciated. Would it help if I recover my computer from an earlier date?? I am not even sure if I make sense here.

Hi - I seem to have a similar problem. I was prompted to update to iPhoto 11 yesterday (don't know why yesterday, I'm in iPhoto all the time). So I followed the instructions, library updated, all existing events and albums are there. I uploaded some more pictures and created a few new albums and did some new year spring cleaning, moving stuff around etc. And I started making a calendar.
I've opened it up today, my calendar is still there as are all the new events, but the pictures are empty outlines. If I open up a picture I just get the "!" but I can still see the thumbnails showing in the slider in the bottom - I don't know if that means the source files must still be there somewhere, or if it just means it captured thumbnails yesterday.
I've gone into it via "show package contents" and there just don't seem to be any masters for an upload yesterday. I also just had a look in the last import folder, because of a comment from someone above. As I scrolled down through the folder the images were there and literally disappeared in front of me - by which I mean, the thumbnails were there as I scrolled down and then would turn into empty outlines...!
All my old folders are still there, thankfully (although they're of course the ones that are also all safely back up).
Although I have a timecapsule, my photo library is too big to keep on my hard drive, so I keep it on an external drive - so it only gets backed up when I do it manually (thanks Apple for that, I will never understand why it was designed to work - or not work - that way). So if the pictures have been lost then they are gone for good which is super-frustrating (I just got back from South Korea and was in the middle of sorting out all my shots from that trip). It seems that this can only have happened because of the update - I should have known better than to have pressed yes.
If you have any ideas, I'd be most grateful!
Regards
R

Since downloading iOS 7, I have been having trouble purchasing music from iTunes Store. When ever I try to make a purchase I always get the message "Your account is not valid in the US store"

Since downloading iOS 7, I have been having trouble purchasing music from iTunes Store. When ever I try to make a purchase I always get the message "Your account is not valid in the US store" As I am new at this I don't know what I can do to remove this problem.

What country are you in ? If you aren't in the US and the address on your account isn't in the US then try going to the bottom of the Featured tab in the App Store app on your iPad and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select your country.

Dear Apple community, some purchased songs from iTunes store are not shown in the album, how can I download them?

Dear Apple community, some purchased songs from iTunes store are not shown in the album, how can I download them?
I already looked through this: http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US
However my itunes does not display the 'library' icon. Some help would be greately appreciated!
Cheers!
Andy

Hello
In itunes...preferences you can change the setting to import songs instead of mp4 to mp3. Afer changing this setting, right click to the songs and than you are able to convert to mp3. ths's it

TS1424 I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?

I downloaded a song that I purchased from the ITunes store, but the song does not play properly. How can I re-download the same song without having to purchase it a second time?

I could not find an option to "report a problem".
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

I am unable to make any purchases in the App Store. PLEASE HELPPPP!

I am unable to make any purchases in the App Store. I have $15 in the account but I still can't buy any games. It only lets me purchase free games. It says "this Apple ID is now locked and unable to make any purchases"

You are in the same country as you have on your iTunes account, and you haven't been trying to use another country's store ?
Try contacting iTunes Support (these are user-to-user forums) and see if they can/will unlock it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT201413 ■Unable to connect to, purchase, or download iTunes Store content

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