HT201413 unable to restore your iphone unknown error (3)

I am trying to restore my iphone 5 and I get an unknown error code (3) can anybody help?

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
 Cheers, Tom

Similar Messages

  • Unable to restore Ipad.  Unknown error occured (8)

    Tried to install 7.1.2 upgrade on Ipad.  Upgrade would not complete.  Ipad would shut down frequently while trying to use after failed upgrade.  Connected it to ITunes where it tried to install upgrade.  After several attempts message stated I would have to restore.  While trying to restore it fails once it gets to verifying firmware.  Error message is "Unable to restore Ipad.  Unknown error occurred (8).  I've already made sure all updates on PC are complete. Shut down and restarted both Ipad and PC.  Even called Apple Support where I was instructed to uninstall ITunes and components.   Tried to restore again with same problem.

    For unknown error -50
    Disconnect the iPad from your Mac.
    Open the Finder.
    From the Finder menu bar click Go > Go to Folder
    Type or copy paste the following:
    /Library/Preferences/SystemConfiguration/Networkinterfaces.plist
    Click Go then move the Networkinterfaces.plist file to the Trash.
    Restart your Mac. Connect the iPad then launch iTunes.

  • When trying to restore my iphone "unknown error"(-1) shows up.?/ any tips??

    when trying to restore my iphone "unknown error"(-1) shows up.?/ my phone is stuck on the page where the itunes icon and the usb show...dont know what to do,...any one pls helppp thanx.

    My phone and Ipod both now say could not acrivate.  Activation server is temporarily unavailable.  Could this have something to do with it?

  • Unable to restore/update iPhone. Error 14

    I was about to update my iPhone today when iTunes gave me an error and now I'm stuck in an endless loop with a non-working phone. The update failed and iTunes prompted me to restore the phone. I went ahead with it and after about 5 minutes i receive an error saying that the restore failed (error 14). When I click ok iTunes gives me a message saying that my phone is in recovery mode and needs to be restored. When I go to restore it the same thing happens! As of right now my iPhone is a very expensive paperweight. Can someone give me some tips on how to get this thing working again?

    Apple's troubleshooting guide for this problem: http://support.apple.com/kb/TS1275
    As a first step, make sure you are connecting to a USB port directly on the computer, not to a hub, and to a port on the back of the computer if you have ports on both back and front. From that tip, specifically for error 14:
    Error 13 and 14: These errors are typically resolved by performing one of more of the steps listed below:
    1. Perform USB isolation troubleshooting, including a different USB port directly on the computer.
    2. Put a (powered) USB 2.0 hub between the device and the computer.
    3. Try a different USB 30-pin dock connector cable.
    4. Eliminate third-party security software conflicts by following iTunes for Windows: Troubleshooting security software.
    5. There may be third-party software installed that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your Registry. If your default packet size is set incorrectly it can cause this error. Contact the manufacturer of the software that installed the packet size modification for assistance.
    6. Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    7. Try to restore from another known-good computer and network.

  • Unable to restore... unknown error 1604,2004,-1

    help!! how many times i did try to restore my i phone but i can't carry on restoring my i phone...please help me

    Your phone was jailbroken. You can not get help here.

  • TS1424 Unable to complete your purchase--Unknown Error

    Can't purchase now and I don't know why...
    Also another window jumped out saying 'Please contact iTunes support to complete this transaction.'
    Thx

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note:
    Some In-App Purchases require a Credit Card.

  • The iPhone could not be restored. An unknown error occurred (16)

    My iphone 5s with IOS 8.1.2 could not find the cellular network since yesterday, so i try to restore the phone but keep prompt me an error, which is "The iPhone could not be restored. An unknown error occurred (16)."
    Please help.

    If you are still unable to restore your phone, you can  use the troubleshooting in the following article to help you get that fixed:
    Resolve iOS update and restore errors in iTunes - Apple Support
    If the issue persists, you can  next use the article which mentions error 16 specifically:
    Resolve iOS update and restore errors - Apple Support

  • The iPhone "iPhone" could not be restored. An unknown error occurred (-1).

    I have been trying to update my iPhone's software for the past few weeks due to my current provider not being found. (A bar that says "Searching" is always at the top where my 3G should be.) Yet whenever I try directly from my iPhone, it always end with an error message. So, yesterday I tried updating directly from itunes and I let it download the new update and all that. However, after it finished trying to update my iPhone, it put my iPhone in a recovery mode and I've been trying to fix it eversince. I can not access my iPhone, all it has is an icon saying to connect to itunes. I've tried troubleshooting, checking my software, updating my computer etc. yet it still leaves me with this message: "The iPhone "iPhone" could not be restored. An unknown error occurred (-1)." I've looked on the apple site and I've made sure my security is up to date, my computer is up to date, my itunes is up to date and that I have restarted my computer. I am very irritated and I don't know what to do. I don't know what to do because my warranty is over with apple and I still have a few years on my contract. This problem has become relatively frequent with the replacement I've received from apple.
    Please post all suggestions or ideas to help with my problem,
    Thank you for your time.
    -Applefanatic23

    It is likely a hardware failure
    http://support.apple.com/kb/TS3694?viewlocale=en_US#error1

  • HT201210 My iPhone has crashed and i went to iTunes to restore it and after waiting for it to be restored it said "The iPhone could not be restored. An unknown error occurred (2006). Can anybody please help suggest what i should do now?

    My iPhone has crashed and i went to iTunes to restore it and after waiting for it to be restored it said "The iPhone could not be restored. An unknown error occurred (2006). Can anybody please help suggest what i should do now?

    This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015

  • TS3694 Hi, i'm trying to update my iphone but this is the msg i'm getting, can you please help me. thank you. "the iphone ''C & M '' could not be restored. An unknown error occurred (3194)"

    Hi, i'm trying to update my iphone but this is the msg i'm getting, can you please help me. thank you. "the iphone ''C & M '' could not be restored. An unknown error occurred (3194)"

    http://support.apple.com/kb/TS3694#error3194
    This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue.

  • TS3694 How can I fix this type of error in iphone 4?"The iphone could not be restored. An unknown error occurred (3194) "please help me.

    Hi everybody !
    AT&T company is unlocked (factory)my iphone4 before 3 days ago so i want to restore to unlock iphone 4 with itunes but it is not restore.
    How can I fix this type of error in iphone 4?- "The iphone could not be restored. An unknown error occurred (3194) "
    please help me in nepali language(if posible) or english. thank you.

    http://support.apple.com/kb/TS3694#error3194
    This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue.

  • I cant re-store my iPhone through the iTunes. Message which comes up says' the iPhonw could not be restored. An unknown error occurred (21). i tried all the options and nothing seems working. please help

    I cant re-store my iPhone through the iTunes. Message which comes up says' the iPhonw could not be restored. An unknown error occurred (21). i tried all the options and nothing seems working. please help

    Hi chiekoo,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/ts3694#error21
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
    Best of luck,
    Mario

  • HT201210 I did everything on the list above, and am still getting the "...iPhone could not be restored. An unknown error occurred (-1). Now what?

    Tried to run the iPhone update on my iPhone 4. After an interminable amount of time (4+ hours) the screen remained black. I unplugged it from the computer. Still black (as if off). I hit the round button twice, and got the USB > iTunes image on the screen. When I plugged it in, it said I had to restore it. (why??) So, I gave up and hit "restore." Two hours later, got an error message, "The iPhone "iPhone" could not be restored. An unknown error occurred (-1)." I hit "more information" and went through the list of things to do, did them all. Then ran Restore again and got the same message.
    Now what? Helpful info would be much appreciated.

    Same problem...Your iDevice needs a Service

  • When I'm trying to restore my iPhone 3g, it says "The iPhone cannot be restored. An unknown error occurred (10150

    when I'm trying to restore my iPhone 3g, it says "The iPhone cannot be restored. An unknown error occurred (10150)"

    If the Error is really 1015, it is most likely due to your iPhone having the iPad baseband. If this is the case, you will have to search the Web for tools to use Custom Firmware. These cannot be discussed on Apple Supported Forums.

  • Hello, I have a problem with iPhone 5c softhware update ( The iPhone "iPhone" could not be restored. An unknown error occurred (27))

    Hello, I have a problem with iPhone 5c softhware update ( The iPhone "iPhone" could not be restored. An unknown error occurred (27))

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    The" may need service' meand there is a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

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