HT201413 Was following prompts to update my ipod to iOS6 and itunes says the ipod needs to be restored, but when I follow the prompts to restore it says it can't find the ipod? Any ideas?
Was following prompts to update my ipod to iOS6 and itunes says the ipod needs to be restored, but when I follow the prompts to restore it says it can't find the ipod? Any ideas?
Did you try removing and reinstalling all the Apple software using:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Similar Messages
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HELP! I had iPhoto on my mac, for some reason it was not responding or damaged. down loaded a new version but can't find my photos. any ideas please. I thought once on the mac always on the mac.
Sorry but we need details to help
What version of the OS do you have? What has changed since iPhtoo worked?
What exactly is the problem - you say "it was not responding" - You downloaded a new version (what version)" -you can't find yoru photos" none of which is helpful
look in your applications folder - is there an Iphoto application there? If so get info and report the version
Look in the picures folder - is there an iPhoto library there? If so exactly (including exact error messages) happens if you double click on it?
what else can you tell us that might help us assist you?
LN -
I updated my ipod Touch 4g directly on ipod using wifi. on itunes too it shows ios 6.1.2, but when I try to restore it, itunes downloads the software again. What can I do now?
Let the computer/iTunes download it. That is how Apple has it set up. When you restore via iTunes the IOS is reinstalled on the iPod. Thus, it needs to be on the computer.
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I bought and downloaded a movie to my macair and it showed in my library yesterday. Today however i can not find it. Any idea why that would be? I did buy it and not rent FYI
OK, I think I understand what's happening.
Movies are now stored in iCloud: see http://www.apple.com/itunes/inside-itunes/2012/03/movies-now-available-on-icloud .html
So they may take a while to download to your Mac. Movies are big, after all.
I believe you can guarantee the movie stays on your Mac by going to Preferences (in the iTunes menu at the top), and going to the "Advanced" tab, and checking "Copy files to iTunes media folder when adding to library".
Hope that helps! -
My 30 day Photoshop trial finished yesterday. I purchased the $9.99 per month Photoshop package and received an email saying "Thank you for your payment etc" But when I go to open PS it still says "the trial has expired.." Is it supposed to work automatically or is there a step I'm missing?
1. Close all the Adobe Applications. Log-out from creative.adobe.com and re-login.
2. Once you launch the software and when you get the error saying the the trial version has expired, you will have an option saying "License this software".
3. Select this option and enter your credentials and click next.
Nancy O. -
How do I turn off auto Yearly renewals for news stand subscriptions. It's says in the t's & c's this can be turn off in the app store account settings, but I can't find it? Any ideas
There are instructions on this page for how to manage and cancel auto-renewing subscriptions : http://support.apple.com/kb/HT4098
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I purchased an audiobook that I was able to listen to on my iPhone 4S but I bought the 5 and I can't find it. Any ideas
Audiobooks are currently a one-time only download. If it's not on your computer's iTunes (it will be in the Books part of your library if it is) nor on a backup then you will need to copy it from your 4S to your computer's iTunes via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11) and you can then sync it to your iPhone 5
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I can't purchase any books from iBook because it says iBook cannot connect to Internet. But when I look on my settings it saws I'm connected to my wifi at home. Any help?
I can't purchase any books from iBook because it says iBook cannot connect to Internet. But when I look on my settings it saws I'm connected to my wifi at home. Any help?
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Newest update will not completely downloads errors out concerning mobil device. Any suggestions or is my music no longer avalable to me. Also site mentions a 64 updater but a search of the apple website did not return any results. I had assumed it was part of the windows 64 update
Thank youFirst try:
Issues installing iTunes or QuickTime for Windows
Next post in the iTunes for windows forum -
after trying to remember my new pass code and failing, my iphone disabled and is now telling me to connect to itunes, ive done that and tried instruction to restore from back up however when i do that i get an error msg saying that i need to turn off the app find my iphone to b able to restore, i cant do that tho because i cant use my phone and i dont see app on my computer on itunes either???what do i do >??
This the Activation Lock. Read here: http://support.apple.com/kb/HT5818
The only way is to login to iCloud with your computer browser and wipe the iPhone.
If you can't then you have a brick, Apple won't help and AL cannot be bypass.
https://www.icloud.com -
I used to have the "most visited" icon on the toolbar and now I can't find it. Any ideas?
I apparently deleted the "most visited" button and I would like to get it back. Can you tell me how to do this?
See this support article. <br />
https://support.mozilla.com/en-US/kb/Restore+the+default+Smart+Bookmarks+Folders -
HT3209 I downloaded a movie but now I can't find it. Any ideas?
I downloaded a movie inSD and saw it was going through the download. When I returned to view it, it wasn't in iTunes anywhere. Does this mean it didn't finish the download and I should do it again? Did I get charged for it? It doesn't show any purchase information.
I'm getting on a plane today and would like to see it so please respond ASAP if you can.
Thanks.Check the "Videos" app on the iPad.
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Unable to connect to my Wi-Fi after upgrading to IOS 7.0.2. Any suggestions? Settings just freezes when I try to select Wi-Fi.
Try a Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
And/or...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
I cant drag my apps into my ipad, I authorised a new computer and I am using this one, I have downloaded the apps okay but cant get them inot the ipad.
you should click on the ipad under devices
then you should click the apps tab
and then you should check on the apps on the list
you wish to transfer to your ipad
then you should click the sync button in summery -
I am using an external drive for back up. Yesterday the backup failed and I received a message that the external drive( a passport drive) needed a 'disk repair", when I ran disk repair nothing happened it seemed to freeze. Suggestions? should i simply erase the external drive and start over-my computer is fine.
Get a different drive for backup.
In the meantime, once you are backed up some drive safe, then you can attempt to repair the backup drive using the repair the directory link.
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