HT201413 what do i do if my phone is stuck on the itunes screen?
I need help on what to do
Reset yor iPhone:
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
Similar Messages
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HT1386 My phone is locked on the itunes screen,,,, what do I do?
My phone is locked on the itunes screen,,,, what do I do?
You can try this to get it out of Recovery Mode:
Unplug the device from the USB cable if it's plugged in. Then hold down the sleep/wake button until it turns off. Let go of the button and then hold it down again until the Apple logo reappears. Let it go and the device may boot up.
This only works, of course, if your device was working properly previously. Otherwise you'll need to restore it:
http://support.apple.com/kb/HT1808
Regards. -
tried updating my phone to iOS 5 and it got to the restore screen then locked up and now its stuck on the itunes screen. how do i fix it?
http://support.apple.com/kb/HT1808
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I am using a 3GS iphone. While attempting a download of the new OS IO6 my phone has frozen on the itunes screen. When i attempt to restore I get the Error code 1611. This happens on different laptops. I've followed all the given resolutions with no change.I am using a 3GS iphone.While attempting a download of the new OS IO6 my phone has frozen on the itunes screen. When i attempt to restore I get the Error code 1611. This happens on different laptops. I've followed all the given resolutions with no change?
If you are having the same issue on several computers then it is a hardware issue! Not a software issue! Replacement is the only resolution!
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne -
My phone is stuck on the black screen with the circular loading bar in the middle. how do i fix it?
Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears)
If that didn't help, do a restore by connecting with iTunes. -
When I updated to ios6 my phone is stuck on the loading screen. I've turned it off but nothing is working.
Loading screen is that the Apple Logo?
Try a hard reset, Press and hold the Power and Home buttons until you see the Apple Logo.
If that doesn't work, force the phone into recovery mode and restore using iTunes:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808 -
OK. My friend had bought an iPhone 4 online, second hand. He does not have the SIM card. He had recently changed his passcode and FORGOT IT, and we had to restore it. The problem is that, after we restored, it askes for the SIM activation. And none of us have a MICRO SIM Card. So my question is how can I find out what carrier the iPhone is with if it is stuck on the welcome screen and if I can borrow someone elses SIM card to activate the phone so he can use it.
(we could not contact the person he bought the iPhone from to find out what carrier it is with.)Go to the apple store and they will figure out what sim card it is.
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My iphone is stuck with the iTunes logo, an arrow and powercord on the display. It will not power down or allow me to do anything. I updated to the most recent OS version this morning after my battery drained overnight (it was fully charged yesterday afternoon) and this was the result. I also have downloaded the latest version of iTunes on my laptop ...
My 2-year old iPhone 4s running iOS7 suddenly started doing the same thing (randomly going into Recovery Mode) almost every morning for the last week or so. It recovers OK (albeit back to factory presets), but I'd sure like to know what's going on. Any info?
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HT1414 my phone 3gs will not restore stuck on the itunes screen
my iphone is stuce on the itunes screen wil not restore in itunes getting an unknow error (-1) phone is in recover mode
You can't get help here because you jailbroke -- probably wasn't the best idea. Try Recovery Mode: http://support.apple.com/kb/HT1808. You can avoid problems like this in the future by not jailbreaking.
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I am trying to update my phone and the phone is frozen on a screen that has the itunes symbol and the computer connection showing.
I did not have itunes on my computer.
So I downloaded itunes set up which took an hour or so.
Now what do I do?Please check 2 things in your computer.
1. Right click 'My Computer' => Manage => Services & Applications => Services. Look for Apple Mobile Service at the top. Status must be STARTED. If stop, please start it.
2. Open iTunes in computer. For Windows 7, go to iTunes Store => Authorise this Computer => key-in your Apple ID and password when prompted. For Windows 8, press ALT and S together. A pop-up window would show information of authorising computer. Click Authorise this Computer => key-in your Apple ID and password when prompted.
Good luck -
hey guys my dad was updating his phone and it was taking too long so he pulled it out cos he had to leave and the screen stayed in the update screen and now the phone is frozen and wont budge. it wont hook up to the compter either. i have pulled the sim out and nothing.. what do i do????
Read this
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support -
i updated my iphone 4 to ios6 and today it doeasnt let me get out of my activations screen. it says the activation server is unavailabe. i just cant get out of the activation screen and use the apps nor se my phone. help please
And i did it from my iPod
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What do i do if my ipod is stuck on the itunes logo?
What do i do if my ipod 5 is stuck on th eitunes logo?
Connect the iPod to your computer and restore via iTunes:
iTunes: Restoring iOS software -
ok - my ipod touch is stuck on the itunes screen. Have tried shutting it off, plugging it into my windows computer, and it does recognize that it's there. it goes to restore mode, then immediately goes to restore and update. then back to restore mode, then an error message. don't know where to go from here, any suggestions?
Try here:
iOS: Not responding or does not turn on
iPod touch: Hardware troubleshooting -
please help im about to cry it wont even turn on.
Hi itzzzlill,
If you have an iPhone that is currently in Recovery mode, you may find the following article helpful:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Regards,
- Brenden
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