HT201413 when i tried to restore i phone software there appear the iphone i phone could not be restore.An unknown error occured(1)

how can i solve this problem?

Perhaps try the Error 1 or -1 advice from the following document:
iTunes: Specific update-and-restore error messages and advanced troubleshooting

Similar Messages

  • TS3694 Hi, i'm trying to update my iphone but this is the msg i'm getting, can you please help me. thank you. "the iphone ''C & M '' could not be restored. An unknown error occurred (3194)"

    Hi, i'm trying to update my iphone but this is the msg i'm getting, can you please help me. thank you. "the iphone ''C & M '' could not be restored. An unknown error occurred (3194)"

    http://support.apple.com/kb/TS3694#error3194
    This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue.

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    the iphone "I Phone" could not be resored an unknown error occurred(1015)

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    If this is the case, you cannot get help on this forum due to the Terms of Use.  You'll need to search elsewhere for help.

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  • I can't burn cd. When I try to burn a cd a message states "The attempt to burn a disc failed. An unknown error occurred. (4450) Anyone know what this means and how to repair it?

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    Hello rcrown01,
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    http://support.apple.com/kb/TS1436
    iTunes for Windows: Additional troubleshooting tips for burning issues
    http://support.apple.com/kb/TS1374
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    I am unable to read any Numbers files in any app, other than the Apple Numbers app, on an iPad using v7.0.2. I can still view them on an iPod using v6.1.3.
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  • I have problem with my iphone 3gs , ISO 5.0.1 , i tried to update it to new 5.1.1 and not getting and showing below massage  the iphone could not be updated. an unknown error occurred 11

    I have problem with my iphone 3gs ( ISO 5.0.1) , it is stuck on apple LOGO and just restaring from time to time after long time will open then i am able to see all app  so i tried to update it to new 5.1.1 but not getting update and showing below messege  the iphone could not be updated. an unknown error occurred 11
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    if itunes can no longer pickup your ipod, and you cant even do anything to your ipod, your best option is to either call apple care, or just take it to the nearest apple shop. i had a similar problem, mines currently at apple care repairs and they might just end up giving me a replacement.

  • Hey, I Iam trying to move my songs from my desktop computer to my laptop by useing home share and i have got homeshare working on my laptop but when i try to get it to work on my desktop it sayshome sharing could not be activated because an error occurred

    Hey,
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    awoodburn wrote:
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    check out this post by Zevoneer.

  • Error could not be updated an unknown error occurred (6) trying to update to ios 8.1.3

    I'm having a problem while i started updating my wife's iphone to ios 8.1.3 from ios 7.1.1 by itunes it had showned up that error and i dont know what to do. On iphone screen the progress bar has stoped. Please help me what to do

    error 1602 http://support.apple.com/kb/TS3694#error1602

  • HT201210 The Iphone  " I Phone" could not be resortored an unknown error occurred  ( -1)

    A recovered version of this content exists from Jan 14, 2013 11:06 AM. Would you like to use the recovered version or delete it?

    http://support.apple.com/kb/TS3694
    error 1 could be a hardware issue, follow the instructions to resolve using the link provided, if that doesn't help you will have to take it into apple.

  • When I try to set up Homesharing on iTunes I get this message Home Sharing could not be activated because an error occurred (5506). Any ideas what I need to do?

    When I try to start iTunes Homesharing I get the message 'Home Sharing could not be activated because an error occurred (5506)'. Any ideas?? Thanks.

    I have a brand new iMac with all the newest updates etc etc, Safari logs me in without any problem but iTunes etc is just not working.. and I have the same message...Any ideas how to resolve this?
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  • After getting the dreaded gray/blue screen, I tried to run disk repair on the internal disk. I got an error message saying "Disk Utility can't repair this disk and restore your backed-up files. The volume Macintosh HD could not be verified completely

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    Clean Install of Snow Leopard
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  • Hi, l authorized my computer using iTunes and it said successful, but when l start syncing my applications l get this error: "The iPhone "My name" could not be synced because this computer is no longer authorized for purchased items that are on this phone

    hi, l authorized my computer using iTunes and it said successful, but when l start syncing my applications l get this error: "The iPhone "My name" could not be synced because this computer is no longer authorized for purchased items that are on this phone".
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    Try TS1389: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.
    tt2

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    Hi
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