HT201415 I bought a new iPhone the I found that cellular data showing 16 days is it new one or used phone ?

I bought a new iPhone the I found that cellular data showing 16 days is it new one or used phone ?

Did you restore you new phone from an existing backup? If so, it will inherit the information from the old unit.

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Trying to get into the app store and it asks for my password. The problem is that it is showing an Apple ID I don't use ghosted in. I can't figure out how to use my correct ID.

Trying to get into the App Store to update some apss. It asks for my password but the problem is that it is showing ghosted an Apple ID I don't use. Can't figure out how to fix it.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

I lost my iphone in the water I bought a new one 4S now I have 2 back ups in Icloud, the one for the new Iphne and the old Iphone where I have the most info I need. How I can download my old backup?

I lost my iphone in the water I bought a new one 4S now I have 2 back ups in Icloud, the one for the new Iphne and the old Iphone where I have the most info I need. How I can download my old backup?

Welcome to the Apple community.
You cannot download a backup from iCloud, the only way to access it is to restore to the backup with your new phone, which you should have done when you first connected it. If you restore now, you will lose all the new information you have added to your new phone.

I have a iPhone but the screen is cracked so I bought a new one off eBay but the past owner iCloud is still active is there anything I can do

I have a iPhone but the screen is cracked so I bought a new one off eBay but the past owner iCloud is still active is there anything I can do

Yes, use it for parts.

The old computer is broken so I bought a new one. I have downloaded itunes but will not sync iphone with the new itunes. What should I do to get all the apps, songs and photos on itunes?

The old computer is broken so I bought a new one. I have downloaded itunes but will not sync iphone with the new itunes. What should I do to get all the apps, songs and photos on itunes?

See Recover your iTunes library from your iPod or iOS device.
tt2

How do I restore my Ipad 4 from my desktop computer? My charger was broken. I bought a new one but now it won't charge. I have a BATTERY bar in the middle of the screen that is flashing RED and I have a symbol on the bottom that looks like a charger.

How do I restore my Ipad 4 from my desktop computer? My charger was damaged so I bought a new one but it won't charge. On my Ipad, I have a BATTERY bar in the middle that is flashing RED and an icon on the bottom that looks like the end of a charger. I have tried to force into reset mode, by holding the sleep key and home button SEVERAL times but it does NOT work. I have plugged my Ipad into my desktop computer, but I do not have a screen on my desktop that is coming up. THIS HAPPENED BEFORE AFTER I DID AN UPDATE AND WAS LOCKED OUT AND I USED EITHER ICLOUD OR ITUNES TO RESTORE, NOT SURE WHICH AND I FORGOT HOW.

Hi MrsMoosie,
I'm sorry to hear you are having these issues with your iPad. If your iPad isn't responding or doesn't appear to be charging, you may find the information and troubleshooting steps outlined in the following articles helpful, in particular the following portion:
If you don't see the charging screen within an hour, or you see the connect to power screen, check your connector, USB cable, and power adapter. Make sure that everything is plugged in firmly, free of debris, and not damaged. You might want to try a different USB cable or power adapter.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
Regards,
- Brenden

How do i transfer information from one iPad to another as I recently bought a new one and want to give the original to someone else.

I bought an iPad 2 in May without 3G and recently decided I wanted that feature so bought a new one with 3G. I want to give the original to someone else, but need to know how to transfer my data and apps to the new one and "wipe" the other so it doesn't include any personalized information. How do i do that?

The sync should backup the iPad as Fred said but take no chances.
Connect your iPad and let it sync. Then right click on the iPad name on the left side of iTunes under devices and select Transfer Purchases. After that completes, right click on the iPad name again and select Backup. After that completes sync one last time and disconnect the iPad.
When the new iPad arrives, before you connect the iPad - launch iTunes and turn off auto sync. From the menu at the top go to File>Preferences>Devices> and check "Prevent iPods, iPhones and iPads from syncing automatically. Quit iTunes.
Now connect the iPad and launch iTunes and activate the device. Then after setting up the iPad - right click on the iPad name on the left side - select Restore - restore from Backup -the backup of your old iPad. When it finishes - go into each tab in iTunes and make sure that you have everything that you want to put on the iPad selected to sync - by putting a checkmark in all of the headings - Sync Apps, Sync Music, Sync Photos, etc. Then select all of the content that you want in each of those tabs and then sync by selecting Apply in the lower right corner of iTunes.
If you have the opportunity to restore from the backup when going through the activation process- restore then and there. I can't remember if iTunes will ask if you want to restore from the backup but if so - go ahead and do it.

I just bought my first Iphone the 5S and when I turn on my bluetooth the ringtone for my text, calendar, etc. comes through my Bluetooth instead of the phone. Is there a way to have the tones use the phone while bluetooth is on?

I just bought my first Iphone the 5S and when I turn on my bluetooth the ringtone for my text, calendar, etc. comes through my Bluetooth instead of the phone. Is there a way to have the tones use the phone while bluetooth is on?

I would also like this issue addressed.
I am using a Plantronics Voyager Pro+ and when it is connected to my iPhone 4, email and text sounds are not audible through the phone. The phone just vibrates when a new text or email is received.
I don't really care if it plays through the headset, but it should at least play through the phone. I tested the headset from a BlackBerry and the alerts play fine.
Message was edited by: picardsm

My computer broke and I bought a new one, installed i tunes and synced my I phone but it only synced my purchased songs(100) and I still have 400 songs on my I Phone, when I try to re sync it wants to erase all the 400 songs on my device

My Computer broke and I bought a new one, re installed I tunes and synced my I Phone 4 but it only transfered 100 purchased songs into the library and I still have 400 songs on my I Phone, but when i try to re sync it wants to erase the 400 songs on my device and replace with the 100 songs in my library. I have authorized this computer with this device but I can't deauthorize the old computer because it's boken. I emailed tech support but they told me to manually transfer the files but it only transfers from the library to the device, and I need to transfer from the device to the library.

The music sync is one way - computer to iphone. The only exception is itunes purchases. Without syncing: File>Transfer Purchases
The iphone is not a backup device.
Copy everything from your backup copy of your old computer to your new one.

My iPad mini adapter shorted...I bought a new one but since it charges very slowly and when charged to 100% it falls to 95% immediately after being unplugged...what might be the issue????

my iPad mini adapter shorted...I bought a new one but since it charges very slowly and when charged to 100% it falls to 95% immediately after being unplugged...what might be the issue????

When it does that. Replug the charger and charge to 100%. Now does is stay charged when you unplug the charger.
You may need to recalibrate your battery.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
 Cheers, Tom

I lost my apple shufle's(2 generation) charger 3 months ago,i bought a new one and the ipod is not working now.its completaly dead

i lost my apple shufle's(2 generation) charger 3 months ago,i bought a new one(charger) and the ipod is not working now.its completaly dead.when i lost the charger the battery was finished.now with the new charger its like its broken,help please

There is no way to remotely track or disable an iPod nano, either for you or Apple. As it can't connect to the Internet on its own, Find my iPhone isn't available for it.
(84600)

I lost my ipod i bought i new one...i just wanna know if i can still recover all the songs i bought and downloaded from my lost ipod to the new one..if i can how will i do that since i downloaded everything and bought in my ipod not in my computer

i lost my ipod and i just bought a new one...i just wanna know if i can still recover my downloads from my lost one to the new one since i bought and downloaded all the songs through my ipod and not through computer..if i can, how can i do that?

Nope.
Apple recomends after each purchase to BACKUP your purchases. If purchased on a mobile device (iPhone, iTouch, iPod, etc) you should transfer your purchases to a computer running iTunes as soon as possible to back them up.
If you don't have your items in your library, I'm afraid there is little recourse.
Hope you did not loose too much.

My old computer is spoilt. so i bought a new one. now when i try to sync my iPodtouch with my new computer it says "do u wanna erase" the things on my iPod. i clicked NO. but i really wanna update my iPod to io5 but i can't as i dont want to lose my stuff

My old computer is spoilt. so i bought a new one. now when i try to sync my iPodtouch with my new computer it says "do u wanna erase" the things on my iPod. i clicked NO. but i really wanna update my iPod to io5 but i can't as i dont want to lose my stuff

Before you restore the iPod from the backup that Dave had you make yu have to transfer stuff from the iPod to the computer since the backup does not contain the apps themselfes, music, synced phots and some other stuff. To see what a backup contains see:
http://support.apple.com/kb/HT4946
To transfer iTunes purchases:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- For other stuff you need a third-party program like one of those discussed here:
Copy music from Ipod to new computer...: Apple Support CommunitiesA lot of thos are paid, especiall for more than a limited number of items. It is harder to find one that does synced photos.

HT2589 I just bought an Imac. I have an ipad2 and an iphone 4s. My wife has an iphone 4s. Both of us have different apple ids. Would you recommend a new one or use an existing id? Why?

I just bought an Imac. I have an ipad2 and an iphone 4s. My wife has an iphone 4s. Both of us have different apple ids. Would you recommend a new one or use an existing id? Why?

It is best to stop making all new apple IDs, as software is permanently tied to them, and you can't converge them. Make differnt ones if you plan to get divorced though....

HT1420 my laptop has been stolen. I have bought a new one but I can't download the files (movies, articles,...) that I have in my ipad into my new ipad so I can put some of them in my daughters mini ipad. How can i do it?

My laptop has been stole. I have bought a new one but I can't download the files (homemovies, articles, presentations) from my ipad to the new laptop so I can share with my daughters in their mini ipads. Any ideas?
I am working with Windows 8

See Recover your iTunes library from your iPod or iOS device.
tt2

HT201415 I bought a new iPhone the I found that cellular data showing 16 days is it new one or used phone ?

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