HT201415 lost all my contacts and email

Hi There ,
Lost all my contacts and emails just want to restore back!
thank you
josefa

If you had never synced it before, you may have the options for "Sync Address Book Contacts" selected and not have your contacts in your address book on your computer. Hopefully you have a backup of your contacts somewhere that you can restore to (iCloud Maybe?). BTW, if you plug in your iPhone to your computer, open iTunes and click your phone. (Whatever you named it) You can click the second option name "Info" and see your options for contacts calendars, etc..

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Are you sharing the same iCloud account (in Settings>iCloud)? And do you both have Contacts turned to On in Settings>iCloud?

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If you are saying that you both have iCloud accounts and use the same icloud ID, then yes, the contacts will be deleted. The idea is that all devices using the same icloud ID are kept in sync. You need to use different IDs. You can keep the same iTunes ID so you can share the songs and apps. But use different icloud IDs.

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rebeccakhwar17 wrote:
Hi
Can anyone help me please. I've recesally had to take my Iphone to be repaired before I. took my phone i backed up my data into Icloud and when i got my new phone I have lost all my contacts and photos.
Restore the iPhone from your backup.
See this -> http://support.apple.com/kb/ht1766
Then make sure you sync everything to your computer so you do not lose it.

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Welcome to the Apple Community.
Use your backup

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Hi
Can anyone help me please. I've recesally had to take my Iphone to be repaired before I. took my phone i backed up my data into Icloud and when i got my new phone I have lost all my contacts and photos. My contacts are not that important but my photos are is their anyway i can recover them as many of them contain specail moments which i wish not to lose.

rebeccakhwar17 wrote:
Hi
Can anyone help me please. I've recesally had to take my Iphone to be repaired before I. took my phone i backed up my data into Icloud and when i got my new phone I have lost all my contacts and photos.
Restore the iPhone from your backup.
See this -> http://support.apple.com/kb/ht1766
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Where were you storing your contacts? In the cloud? In outlook? Synch them back from wherever they were being stored.

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In iTunes go to Edit > Preferences > Devices > and select the latest back up.
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If you are saying you can't turn off find my phone because it is still using an old ID, you need to change your ID back to the old address at My Apple ID turn off find my phone then change your ID back at my Apple ID.

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Lost all my contacts. Any way to recover them if they haven't been backed up?

The complaints I've heard most are due to the fact that the iPhone will not let you use the sync system to read and compose text messages, etc. I vaguely recall somthing about address books not syncing properly, but I've never heard of the sync system wiping the address book on the phone. It shouldn't be possible as the iPhone only supports PBAP for contact syncing, which is one way.
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HT201415 lost all my contacts and email

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