HT201436 what do i do if my microphone stops working? i cant make calls unless i use the earbuds or the speaker phone

when i make a call, the other person cant hear me. they can only hear me if i put on the head phones or put the speaker phone on. what do i do? i think i was ripped off with a defective iphone 5

Perform a Reset  ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

Similar Messages

  • After updating my Iphone 4 on iOS7, my microphone stopped working when someone is calling me(or when I call someone). But the mic works with other applications like Skype... Any ideas ? Thanks.

    After updating my Iphone 4 on iOS7, my microphone stopped working when someone is calling me(or when I call someone). But the mic works with other applications like Skype...
    Any ideas ? Thanks.

    Hi Anis289,
    Welcome to the Support Communities!
    As a first step, I would suggest restarting and/or resetting the iPhone:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    Here are some additional troubleshooting steps for sound on your iPhone:
    iPhone: Can't hear through the receiver or speakers
    http://support.apple.com/kb/TS1630
    Cheers,
    - Judy

  • TS2634 My iPhone 4s does not ring for incoming calls. Ring tone is set/settings/sound. It used to ring. I think it has to do with updating to IOS 7.0.4? After updating IOS 7.0.3 my microphone stopped working. Had to clear/reload.

    My iPhone 4s does not ring for incoming calls. Ring tone set and used to ring. I think it has something to do with updating the IOS 7.0.4. When I updated to 7.0.3 the microphone stopped working. Had to call Apple Support and cleared phone and reloaded. ($57 charge). Any suggestions?

    Start with your finger at the bottom of the screen (about even with the home button) and swipe in an upward motion.  There should be a row of icons at the top of a grey field.  if the quarter-moon icon is bright white, tap it.  If it was (and still is) dark, take the iPhone in to be evaluated by a qualified technician.

  • Microphone stop working during calls.

    Hi to everyone,
    i have a problem with my iPhone 4 iOS 4.1 received on 28th September from the Apple Online Store.
    When i call or when i am called, in the middle of the call (after about 2-3 minutes), my microphone stop working: so i can hear others but they can't hear me.
    This happens usually when my phone switch from 3G to EDGE (3G -> °). In other apps the microphone works well.
    Is this a software bug? Or is my iPhone faulty?
    I looked in the forum but unlucky i didn't find a real help, because none seems to know what is the nature of this issue (i know other guys have a problem like mine).
    Thanks a lot,
    Mattia.

    The same thing is happening to me and most of the time I don't even get 2-3 minutes into the call before it happens.
    I don't know if it's a coincidence, but it only started happening once I updated to the new OS 4.2

  • After upgrading to IOS8.1 my microphone stopped working. cannot make a call, cannot record a voice memo, but Siri works !!!

    after upgrading to IOS8.1 my microphone stopped working. cannot make a call, cannot record a voice memo, but Siri works !!! Surely this must be software since I presume there are not two microphones, one for Siri and one for everything else. Tried resetting, rebooting, switching off noise cancelling. What else is there?

    Hi there hansadj,
    You may find the microphone troubleshooting steps in the article below helpful.
    If your voice is too faint or sounds unclear using iPhone, or iPod touch 
    -Griff W.  

  • USB Microphone stopped working in 10.6.2

    I have a CyberAcoustic headset that worked perfectly in 10.5 but since I upgraded to 10.6.2, the microphone stopped working (sound output to headphones still works perfectly). I checked the System Preferences Audio panel, the "USB Device" (which is my headset) is selected for input and the level is set to max. I tried it on three different machines, two of which were running 10.6.2 and one 10.5.7 and got the same result - 10.5.7 works perfectly while 10.6.2 doesn't. Are there any recommendations as to how to troubleshoot it and figure out what could be wrong? My uneducated guess would be that there's some device ID is missing in plist but I'm not sure about which one.
    Any ideas?
    Thanks,
    JD

    Hi JavaDuke & welcome to the forums...
    Sorry if I missed it - did you run 'Audio MIDI Setup' (/Applications/Utilities) and see if settings there mesh with your current configuration expectations, etc....

  • Internal microphone stopped working today - Pavilion G7 - C2M31UA#ABA / Windows 8

    Hey there
    I am using Skype quite often, but today my internal microphone stopped working. I restarted Skype, my laptop and I also followed all steps of you trouble shooting page. No change ...
    Any ideas?
    Thanks
    Bettina
    This question was solved.
    View Solution.

    Enter your device manager.
    Can be found by pressing windowskey + x.
    Press Sound, video and game controllers.
    And right click and remove the one called Realtek high definition (should be something like that). 
    Reboot the computer, this should make it reinstalll the driver på itself.
    If this doesn't work, search for the program called recovery manager. In here you pick the one furthest to the left, called something with reinstall driver. Here you find the one called IDT High-Definition (HD) Audio Driver check it, and press install.
    Since it used to work, and you dont have windows 8.1. If this still doesn't fix it, it must be some setting regarding your microphone. So try right clicking your speaker icon down in the right corner, when in desktop mode and pick recording units (translating directly from danish). Please let me know what you see in here.
    Best regards
    ThaCrash
    Troubleshooting Steps:
    1. Reinstall Adobe Reader.
    2. Turn it off and on.
    3. Press Kudos star.

  • Tab S8-50L microphone stopped working

    Hello,
    I recently bought this tablet and the mic was working (recorded a test video with sound). Now the sound is not recorded, neither when using sound recorder nor video recorder nor even Serviceit (Lenovo diagnostics app).
    Already tried the following solution:
    Settings -> Language & Input -> Voice Search -> Bluetooth headset [TICK]
    Unfortunately it didn't work, still nothing gets recorded.
    I would like to believe this is a softfare problem, because my tablet didn't fall or get wet...

    I think that I figured out my problem, hopefully this will help others if you are encountering a problem with your internal microphone stopping working.
    I changed:
    FROM: Stereo Mix, Realtek High Definition Audio working (checked/default) -- unchecked now...
    TO:  Microphone, Realtex High Definition Audio working (checked/default) and it works fine now. 

  • Apulse skype - microphone stops working.

    HI !
    I use apuls for calls on Skype.
    I have an usb webcam:
    user0@homelinux ~]$ lsusb
    Bus 001 Device 004: ID 041e:4071 Creative Technology, Ltd
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
    [user0@homelinux ~]$
    If during a call on Skype to enable video, after a few seconds the microphone stops working.
    my asoundrc:
    [user0@homelinux ~]$ cat ~/.asoundrc
    pcm.usb
        type hw
        card Ultra
    pcm.!default
        type asym
        playback.pcm
            type plug
            slave.pcm "dmix"
        capture.pcm
            type plug
            slave.pcm "usb"
    [user0@homelinux ~]$
    can anyone help?

    I have the same problem: microphone of webcam doesn't works on "apulse skype".
    my ,asoundrc :
    pcm.usb
    type hw
    card camera
    pcm.!default
    type asym
    playback.pcm
    type plug
    slave.pcm "dmix"
    capture.pcm
    type plug
    slave.pcm "usb"
    $ arecord -L
    null
    Discard all samples (playback) or generate zero samples (capture)
    sysdefault:CARD=VT82xx
    HDA VIA VT82xx, ALC883 Analog
    Default Audio Device
    front:CARD=VT82xx,DEV=0
    HDA VIA VT82xx, ALC883 Analog
    Front speakers
    surround21:CARD=VT82xx,DEV=0
    HDA VIA VT82xx, ALC883 Analog
    2.1 Surround output to Front and Subwoofer speakers
    surround40:CARD=VT82xx,DEV=0
    HDA VIA VT82xx, ALC883 Analog
    4.0 Surround output to Front and Rear speakers
    surround41:CARD=VT82xx,DEV=0
    HDA VIA VT82xx, ALC883 Analog
    4.1 Surround output to Front, Rear and Subwoofer speakers
    surround50:CARD=VT82xx,DEV=0
    HDA VIA VT82xx, ALC883 Analog
    5.0 Surround output to Front, Center and Rear speakers
    surround51:CARD=VT82xx,DEV=0
    HDA VIA VT82xx, ALC883 Analog
    5.1 Surround output to Front, Center, Rear and Subwoofer speakers
    surround71:CARD=VT82xx,DEV=0
    HDA VIA VT82xx, ALC883 Analog
    7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
    sysdefault:CARD=camera
    USB camera, USB Audio
    Default Audio Device
    front:CARD=camera,DEV=0
    USB camera, USB Audio
    Front speakers
    surround21:CARD=camera,DEV=0
    USB camera, USB Audio
    2.1 Surround output to Front and Subwoofer speakers
    surround40:CARD=camera,DEV=0
    USB camera, USB Audio
    4.0 Surround output to Front and Rear speakers
    surround41:CARD=camera,DEV=0
    USB camera, USB Audio
    4.1 Surround output to Front, Rear and Subwoofer speakers
    surround50:CARD=camera,DEV=0
    USB camera, USB Audio
    5.0 Surround output to Front, Center and Rear speakers
    surround51:CARD=camera,DEV=0
    USB camera, USB Audio
    5.1 Surround output to Front, Center, Rear and Subwoofer speakers
    surround71:CARD=camera,DEV=0
    USB camera, USB Audio
    7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
    iec958:CARD=camera,DEV=0
    USB camera, USB Audio
    IEC958 (S/PDIF) Digital Audio Output
    $ cat /proc/asound/cards
    0 [VT82xx ]: HDA-Intel - HDA VIA VT82xx
    HDA VIA VT82xx at 0xc7ffc000 irq 17
    2 [camera ]: USB-Audio - USB camera
    USB camera at usb-0000:00:10.0-1, full speed
    Last edited by quellen (2014-10-15 18:18:39)

  • TS3274 Microphone stopped working

    Microphone stopped working apparently after installing iOS 7. Any suggestions for a remedy?

    It is NOT a coincidence. I had the same problem this morning, immediately after updating to IOS 7. (I had skipped updating previously, was still using IOS 5.)
    Tried several things that didn't work, like turning the iPhone off and back on, resetting the Network, turning Airplane Mode on and off, turning Siri on and off, etc.
    I found a fix that worked for me, on iGeeksBlog.com, http://www.igeeksblog.com/how-to-fix-dictation-not-working-on-iphone/
    I tried the last suggestion, and it finally worked:
    "reset through Settings → General → Reset → Reset All Settings."
    And yes, it was a nuisance to have to redo all of the settings I'd added/changed from the 'default' but worth it to have dictation working.
    I wanted to post this info in case others have had the same issue, even though this  thread seems to be from a while back.
    RTE

  • Microphone stop working after format

    my microphone stop working after format my pc from windows vista to windows xp and my microphone 
    stop working.i can listen to people but they cant listen to me.does anyone know how to fix it.or to send me link for a 
    microphone driver.I have Toshiba satetilite A210-1A0.Thank u

    That doesn't appear to be a US model, and this is the forums for Toshiba USA. You may want to contact Toshiba in your region. If it's a European model, you could check the Toshiba Europe forums.
    - Peter

  • My Apple TV controller stopped working with my tv box. I changed battery. But the remote controller works in the store and it controles my iMac . What is the problem?

    My Apple TV controller stopped working with my tv box. I changed battery. But the remote controller works in the store and it controles my iMac . What is the problem?

    Hi Ron.
    Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.

  • Microphone stopped working after Update

    After upgrading my iPhone 5 to ios7.0.3, the microphone stopped working with calls on speakerphone or when asking Siri a question.  I took it to the Genius bar where they verified that it was a hardware issue, and charged me $199+tax to get a replacement phone.  That was after I talked them down from $269+tax.
    This is an awesome scam - ruin your customers' hardware, and charge them to resolve it. The last Apple product I will ever by is this replacement phone.  Look for my iPad, iPad mini, Apple TV, iPod Nano, my week old $1,900 MacBook Air, and this replacement iPhone 5 64Gb on eBay this weekend.  It will take a little longer to liquidate my companies' Macs.  Lesson learned: never trust your business to a company that makes the software and the hardware.
    Note this is the 2nd replacement phone.  The original iPhone 5 I bought died after about 6 months, and this one made it about another 6.  I didn't realize I was buying a $700 disposable phone.

    try restoring it has new and then taking it in to apple

  • My iPhone 5s sounds stop working.i did not do anything it just stop working when I tried to turn on my music player all the sounds is not working I already check the volume and it is not also muted :( what happened can anyone solve my prob

    Hello everyone my iPhone 5s sounds stop working.i did not do anything it just stop working when I tried to turn on my music player all the sounds is not working I already check the volume and it is not also muted :( what happened can anyone solve my problem please

    Hey Kirby17,
    Thanks for using Apple Support Communities.
    If you are not getting any sound from the speaker, follow this article.
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/ts5180
    Ensure that there is nothing plugged in to the headset jack or the dock connector.
    If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
    Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
    If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
    If the iPhone is paired with a Bluetooth headset or car kit:
    Try turning off Bluetooth.
    If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.
    Restart the iPhone.
    If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
    If the issue is not resolved, please contact Apple Support.
    Have a nice day,
    Mario

  • My internal microphone stopped working on my imac?

    My internal microphone stopped working on my imac? I only noticed when I tried to use Skype. It was fine till a recent change to hard drive after a mechanical failure and a clean reinstall. I have USB headset and it works fine, in and out. Any answers/suggestions would be much appreciated.

    Check your settings in System Preferences>Audio and make sure that internal microphone is selected on the input tab.

Maybe you are looking for

  • Multiple-jar applet question

    Here's a basic question that none of the examples seem to address. If my applet is comprised of multiple jars (some dynamically loaded based on system configuration), do they all have to be signed, or does just the jar file containing the applet entr

  • How do I change the start/stop time for multiple songs not just one song at a time?

    How do I chnage the start/stop time for multiple songs not just one song at a time?

  • Can no longer attach pdf files into email.

    I recently purchased a new computer with Windows 8.1 as the OS.  Seems that I am no longer able to attach PDF files into any email.  Any clues as to what has gone wrong?

  • ADF:how to include a parameter in MessageBundle's message

    Hi, I have created a message bundle, and some of my messages includes parameters such as values or item names, how can I include them, does the {0} method works and how can I use it. Thanks, Ahmad Esbita

  • Servlets and Tomcat/Apache

    Okay, Tomcat 4.1 running with Apache. Installed mod_jk, piece of cake. JSPs run through Apache like a dream. Tomcat examples ( jsp and servlets) run through Apache perfectly ( that is no :8080 business). My JSP's run through Apache no problem. Works