HT201436 When someone leaves a voicemail, it freezes the phone when trying to check vmail immediately

I have updated IOS. Had problem with another iPhone as well and they swapped it out. Same problem with new one. Anyone?

"The way the EE voicemail works you can turn off the missed call alert texts but when you get a new voicemail the notification on the device and the text are part of the same alert." That's crazy. It's so annoying being notified twice. Why would I want a notification AND a text? But thanks anyway. "If you dial your voicemail and set your missed call alerts to off and the new message alerts on. Then listen to all your current voicemail's and reboot your device. Get someone to leave you a test message this should push the notifications back through." I've tried that. It's made no difference :-(. The problem is when I go back into Settings it says "New Message Alerts are OFF". Despite just telling me "they're now ON". I can't seem to turn them on. Any idea before I call EE?

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I have a IPhone 5 and Iphone 5s. Both are set up with the same account ID and running IOS 8.0.2. When the phones are connected to the same Wifi at home, both phones will ring when someone call in to one of the phone. Anyway to solve this problem?

I have a IPhone 5 and Iphone 5s, each phone is activited with a different service provider. Both are set up with the same account ID and running IOS 8.0.2. When the phones are connected to the same Wifi at home, both phones will ring when someone call in to one of the phone. Hence you do not know exactly which line the caller called. If you answered using the wrong phone, then anyone calling the other number will not get through. Anyway to solve this problem?

Hey David Koh TP,
Thanks for the question. It sounds like your devices are set up to use continuity together. Specifically, it sounds like you are signed into the same Apple ID in FaceTime, and have iPhone Cellular Calls enabled. To resolve your issue, simply disable this setting:
Connect your iPhone, iPad, and iPod touch using Continuity
http://support.apple.com/kb/HT6337
Turn off iPhone cellular calls
To turn off iPhone Cellular Calls on a device, go to Settings > FaceTime and turn off iPhone Cellular Calls.
Thanks,
Matt M.

HT1483 I get a message "The Itunes server could not be contacted, check your internet connection" when trying to check for Ipod Nano software updates. I have a 1st generation Nano and haven't updated the software for a while. My internet connection is wor

I get a message "The Itunes server could not be contacted, check your internet connection" when trying to check for Ipod Nano software updates. I have a 1st generation Nano and haven't updated the software for a while. My internet connection is working. Was thre a change in the internet address for NANO software updates? Do I have to reconfigure something in Itunes to point to the correct address?

What version of iTunes are you using? The latest is 10.6.3. In iTunes, choose Help -> About iTunes to check the version number. If it's lower than 10.6.3, download the latest version from here.
B-rock

An Active Directory error 0x51 occurred when trying to check the suitability of server

We have several exchange administrators and two exchange 2010 servers and one exchange 2007 server. I am getting the following error message
when opening up Exchange Management Console on one of the exchange 2010 server.
"An Active Directory error 0x51 occurred when trying to check the suitability of server 'dc101.domain.local'. Error: 'Active directory
response: The LDAP server is unavailable.'
dc101 does not exist anymore. I tried changing the Configuration Domain Controller by manually specify a domain controller but get the exact
same error message and also gets an empty list when selecting the domain. Other administrators who logs into to the same server do not get this error message.
If I open the exchange management console on another exchange server, it works without problem. Is there a setting somewhere I need to change
to point it to the correct domain controller using power shell?

I fixed it for myself.
Organization Configuration->Modify Configuration Domain Controller->select Use a default domain controller

VS 2013 crashes when trying to check-in code

Hi,
We have the following issue. We are using TFS online with VS 2013. We were fine for a few months and then suddenly developers started having issues when trying to check-in their code. VS would fail and restart each time they try to check-in.
The problem gets resolved if we add these people as Project Collection Administrators but nothing else we tried works.
Does anyone know why this is happening?
Thanks,
Lucas

Hi Lucas,
For your situation, you can try the following methods to check if the issue can be resolved:
1. Check the Visual Studio logs to see if there any useful information
2. If you have changed some files, you can ask the developers to try to check in by the sequence to check if it works: right click the file--check in pending changes--comment and check in
3. Check if you have installed any patches to your machines, uninstall the patches to have a check
4. Check on a clean machine.
5. Ask a team member to repair the Visual Studio to try if the issue can be resolved. Or use Visual Studio Ultimate if possible
Please try the methods I mentioned above to troubleshoot the issue. And elaborate more details if the issue persists.
Best regards,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

When trying to check my emails its states it can not connect to the server

when trying to check my emails its states it can not connect to the server

Hi Tanya2707,
If you are having issues checking your email from your iPhone, you may find the troubleshooting steps in the following article helpful:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
- Brenden

Getting "The operation couldn't be completed. (NSURLErrorDomain error -1100.)" when trying to check for software updates

Does anyone know how to resolve this problem? I get "The operation couldn’t be completed. (NSURLErrorDomain error -1100.)" when trying to check for softward updates on my iMac. I have the latest version of Mountain Lion installed.

Apparently a server overload > NSURLErrorDomain error -1100
Try again later.

Anyone else getting a timed out error message when trying to check for updates via the app store software on a desktop?

anyone else getting a timed out error message when trying to check for updates via the app store software on a desktop?

Hi, couple of things to try...
Anonymous
Post subject: NSURLErrorDomain error -1100 in OS X 10.8
If you check for software updates using the App Store in OS X 10.8 and get "NSURLErrorDomain error -1100" the problem may be with your Software Update preferences. This is particularly likely if you were using a custom Apple Software Update server. To solve the problem, quit the App Store, move the following two files (if present) to the trash, restart, and only then rerun App Store updates:
/Library/Preferences/com.apple.SoftwareUpdate.plist
/Library/Preferences/com.apple.SoftwareUpdate.plist.lockfile
http://x704.net/bbs/viewtopic.php?f=12&t=6130
I was recently trying to upgrade to mountain lion through the app store. I have unreliable Internet from a cable company whom I will not name, but we all know who they are. My Internet dropped while downloading the upgrade. Once I went through the notorious unplug the modem/router and plugged it back in to gain Internet connectivity again, I could not resume. No matter what I did, the app store kept displaying "an error occurred." I am hoping that those with the same issue read this first to save them hours of skimming through the Internet to find a solution. Here are the steps to take:
1. Make sure you have reestablished Internet connection
2. Chances are you got frustrated when you tried to resume/unpause the download and clicked the "X" to the left. If so, select the "Store" drop-down menu from the App Store and select "View My Account." There should be an option to unhide your purchase. You know what to do.
3. There is also an option to reset all warnings for buying and downloading under "View My Account." Do this, click "Done," sign out of the App Store and quit the App Store.
4. Open the Preferences in safari and select Privacy. Select "Remove All Website Data." Just do it.
5. Launch the app store and sign in.
6. Now, if you "Check for Unfinished Downloads" everything works peachy.
I hope this helps. Not much I can do for your Internet connection though.
JonEz15...
https://discussions.apple.com/thread/4697970?tstart=120

The Iphone 4 patch IOS 7.6 is suppose to be a security update but it freezes the phone and doesn't reset. Help I need my phone. What makes the phone go back to normal? There is nothing but a simulated plug in wire and an ITunes icon on a black screen.

The Iphone 4 patch IOS 7.6 is suppose to be a security update but it freezes the phone and doesn't reset. Help I need my phone. What makes the phone go back to normal? There is nothing but a simulated plug in wire and an ITunes icon on a black screen.

Hi SDPISMENOW,
If you are having issues updating or restoring your iPhone after attempting the iOS 7.0.6 update, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden

HT4623 error message 1032 mf when trying to check new mail plus no alert bell

why am i getting wrong pw and error message 1032 mf when trying to check mail plus no alert bell

Try the suggestion that chat2chuck97 suggested here -> I constantly get MFMessageErrorDomain error 1032 when accessing my email on iPad, what is the solution?
chat2chuck97 wrote:
Ok, I just found another site that had step by step. You:
Delete your email account in settings (mail, contacts, calendars)
Go to safari and clear history and cookies
Go back and re enter email account details in mail, contact, calendar settings)
This actually worked for me,
NOTE: you must clear everything before re-entering your email account. That's what I didn't do last time, so probably why it didn't work first time round.
Hope it works for you too.

Trying to play my voicemail message in the phone app. None of the message options can be accessed when touching the screen. Any ideas?

When trying to access my voicemail message to hear it. None of the taps on the screen work.

Have you transferred photos from your computer to your iPhone which is selected under the Photos tab for your iPhone sync preferences with iTunes?
If so, you can place this video in the folder of photos on your computer that is selected to be transferred to your iPhone via the iTunes sync process. Under the Photos tab for your iPhone sync preferences with iTunes, select Include Videos.

Error when trying to check on AT&T subscription status

I have a new iPad 3G and have already activated my AT&T 3G account for the first month and have used it successfully for several days now.
I'm trying to check my AT&T 3G usage for my account as I have done on previous days. However today when I select Settings -> Cellular Data -> View Account I get the following error message: "The device information was not received. Please close the page and reopen View Account (USIM9997)" I closed and reopened several times and rebooted the iPad too - all to no avail.
Help? Thanks.

I have another update. I waited until my data plan ran out and then visited an AT&T store to swap out the SIM card. Same problem. I didn't even leave the mall before I tested it and nothing changed.
Both Apple and AT&T thought something was wrong, and both agreed that their respective components should be replaced under warranty. However now that everything has been swapped out, I'm forced to conclude that this is simply the way that it works, despite the best advice and consultation from both Apple and AT&T. I'm guessing that something is being written to volatile memory when the SIM card is accessed for the first time that is being cleared when the iPad is being powered off. Until it is powered off, however, even Sleep mode retains the memory state. That's the only explanation that makes sense at this point.
Here's the test if someone wants to try it out on their own iPad:
1. Turn off the 3G antenna but be connected to a Wi-Fi network.
2. Check that the iPad knows the SIM information by either:
a) Settings->General->About and then you should be able to see your cellular number in that list, or
b) Settings->Cellular Data->View Account and you then should be able to sign on and check your AT&T 3G account even through a Wi-Fi only network
3. Now power off the iPad (not Sleep mode, a full power off).
4. Bring it back up and let it connect to the Wi-Fi network. The 3G should still be off of course.
5. Check that the iPad DOES NOT KNOW the SIM information by either:
a) Settings->General->About and then your cellular number should read as "Unknown"
b) Settings->Cellular Data->View Account and you then should NOT be able to check your account status. Instead you should get the error message "The device information was not received. Please close the page and reopen View Account (USIM9997)"
6. Turn 3G back on. Everything should go back to the way that it was originally.
Now, even if you turn off 3G, or even if you put the iPad into Sleep mode, it will remember the SIM information - until you power it off again, in which case the whole thing repeats.
Anyone care to run that experiment to test my hypothesis? If so, then when someone else stumbles across this problem in the future, we'll know the cause and Apple and AT&T can avoid replacing perfectly good equipment on a non-existent problem. Heck, they'll probably find the solution themselves just by Googling on "USIM9997" and running across this thread...
Thanks,
Ray

Talk to TXT Freezes the phone

Has anyone had the issue where if you hit the microphone for performing talk to txt the Droid X freezes and you have to do a hard power down and take the battery out?
What happens is I go to txt, hit the microphone to talk and it either A) just spins and you can't talk, or B) you talk and it says network not available. When it just spins, like it's loading, and doesn't let you talk, it freezes and I have to take the battery out.
My wife had the same issue so we returned her phone. She was having other issues as well with freezing so it seemed like the thing to do. I was going to return my phone as well at this point if others aren't having the problem If it is a known problem I will probably hold onto it. We got the phones at the same time so I'm wondering if we just got (2) lemons with the same issue?
Thanks

The hard reset should resolve this problem for you. The only thing you will lose is your applications since your contacts are automatically backed up. Once you have performed the reset you should be able to use the voice function correctly. The steps for performing the reset are listed below:
Performing a factory reset via settings
The most convenient way to do a factory reset is via the phone settings.
Press HOME
> MENU,
then tap Settings.
Scroll down the screen,
and then tap Privacy
> Factory data reset.
On the Factory data reset screen,
tap Reset phone,
and then tap Erase everything.
Hope this helps.

HT4236 If i accidently transferred several thousand pictures to my iphone and i want to remove them from my phone how do i get them off the phone. I an check them but i can't find a trash button to make them leave.. Help please.

I was using help from apple to correct a software problem which they were able to fix but somehow i got thousands of pictures moved from my macbook pro over onto my phone. I am not able to delete them from my phone as i can only see edit but i can't find an option of delete or trash to use to get rid of them. For some reason there are pictures there that are not even mine that i desperately would like to get off my phone but can't figure out how to delete when they are in albums and large quantities. I know how to delete when they are on camera roll as the trash can appears at the bottom of the picture. Please help me so i don't have to go back for support tomorrow on the phone. I was on for hours today. . .but they did fix my original issue.. i just can't figure this one out.

In the device sync pages select Photos on the top at the right.
Un tick Sync Photos
Apply

When I click on itunes on my phone, it tries to load but immediately clicks off. Help!

This problem has only started in the last day. I click on the itune store app and it tries to load but immediately clicks off. I have synced to laptop but that did not clear the problem up. I need help!

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

HT201436 When someone leaves a voicemail, it freezes the phone when trying to check vmail immediately

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