HT201436 When trying to set up a voicemail message the phone seems to freeze up. You also have to let the old message play before you can sometimes record a new one.i took it to the apple store, the same thing happened to my apple care helpers phone.

I can't get my phone to record a voice mail without having to call my phone and create new voice message.

Okay, use the article from which the statement was posted to troubleshoot the issue.
If problems continue, contact the carrier. Voicemail is a carrier feature.

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My nephew lost the paired Apple TV remote and now I can't pair a new one with it. How do I unpair the lost remote without pairing another remote?

My nephew lost the paired Apple TV remote and now I can't pair a new one with it. How do I unpair the lost remote without pairing another remote?

See this official Apple article on how to unpair your remote with an Apple TV.
http://support.apple.com/kb/HT1555?viewlocale=en_US&locale=en_US
Let us know how this works for you.
Also, are you positive the battery in your Apple TV remote is good?
Never hurts to check or ask.

My old computer died and I got just got a new one. Is there any way to access the movies, apps, etc. that I bought on i tunes on this new computer?

my old computer died and I got just got a new one. Is there any way to access the movies, apps, etc. that I bought on i tunes from the new computer?

Yes....
On the new computer, launch iTunes. From the menu bar click click Store / Authorize This Computer.
Then re download your iTunes purchases.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

If i had my iphone 4s stole and i had apple care can i get a new one for free?, if i had my iphone 4s stole and i had apple care can i get a new one for free?

if i had my iphone 4s stolen and i had apple care can i get a new one for free

Apple care does not cover theft. It covers manufacturing defects for warranty. You need to contact the police and report it to them. Only insurance would replace a phone, and usually with a deductible. There is no free phone in your future.

My ipod 4 has apple care for 1 year i just got it can i get a new one because it broke and i pay for the apple care can i get a newe one

my ipod 4g has the apple care for 1 year can you get a new one for it because something happen to it the mirrer broke yes or no

AIf the iPod broke because of a defect then yes, Apple will replace the iPod if it is within the warranty period. A broken/cracked screen is not covered. However, sometimes if you make an appointment at the Genius Bar of an Apple store they will exchange your iPod at no cost if it has a broken/cracked screen.

When trying to sign up on some sites my att email address says invalid. I have no trouble logging into email, facebook, banking. This is mostly on new sites I am trying to sign up on. This does not seem to happen on IE.

This happened on the Virgin mobile website, as well as the Indeed website when trying to apply for a job. Have had this happen other times as well.

Sites usually don't check whether your address is alive, they mostly check the format. For example, [email protected] (has @ and a valid domain).
Do you use any add-ons that help fill out forms? If so, maybe clear your email address in there and re-enter it to make sure it doesn't contain unexpected characters.
BTW, what version of Firefox are you running?

If my iphone got stolen but is still under waranty can i get a new one? and how do i wipe all the data off the iphone

my phone doesnt have a lock on it and i want to wipe out all the data. how do i do that?

Use Find my IPhone on either iCloud, MobileMe or any other idevice. That is assuming you activated Find my iPhone on your phone. You can remotely lock it and see its location on a map. You can also remote wipe it but BEWARE you will not be able to track it once you have wiped it.

Tell me what is ******* going on!!!????! The time and date issues!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Every times I went to Apple store, the phone automatically works good time, but when I came back, my phone is working very slow with wrong time!

The time and date issues!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Every times I went to Apple store, the phone automatically works good time, but when I came back, my phone is working very slow with wrong time!
I want to get a new iPhone to replace this defective phone. I am gonna be crazzzzzzzyyyyyyyy with anger,!!!,!,,,! I takes2 hours to go to Regent street apple stores for three times!!!!!. It is a lot of transport fees !
PLz tell me why! How to deal with it !

Unless it's confirmed officially that your phone is defective, then you can ask for a replacement. Or you have to live with you. However you can trade it for a new one if you don't care the price drop.

Suddenly when I try and log in to the store I enter Apple ID and password and it just says "Unknown Error". If I try again it locks the account and I have to reset the password. Then the same thing happens again. Help!

Suddenly when I try and log in to the store I enter Apple ID and password and it just says "Unknown Error". If I try again it locks the account and I have to reset the password. Then the same thing happens again. Now reset password several times. Help!

Launch iTunes. From the menu bar click Store / View My Account
Click: Edit Payment Information
Make sure you have the correct Security Code.
Then click: Done
And try resetting your Apple ID password. https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa

When first registering with iCloud at the Apple store I had to provide a non-Apple email. How do I now change that email on iCloud?

When first registering with iCloud at the Apple store I had to provide a non-Apple email. How do I now change that email on iCloud?

Your iCloud login is an Apple ID, and if you go to http://appleid.apple.com you can change the ID to another non-Apple email address that has never been associated with an Apple ID. You cannot change it to your @icloud.com address.

I recently bought this 27 " iMac used and he restored and whipped everything off of it. So i went to buy some stuff from apple store and it asked me to created apple id which i did. when i went to get the ilife items

I recently bought this 27 " iMac used and he restored and whipped everything off of it. So i went to buy some stuff from apple store and it asked me to created apple id which i did. when i went to get the ilife items such as garage band iphot iMovie the button said accept. when i clicked it. it said the following ..
These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the applications.
Please let me know what to do to fix this issue and be able to purchase ilife 11 for this computer

Hi Lance ...
You can only re download the iLife apps using the same Apple ID they were purchased with.
See: Restoring iLife applications after Internet Restore of OS X Lion
here > Lion Recovery

HT2105 Continually get a message saying "We are experiencing technical difficulties, please try later" when trying to set up allowances. Not very helpful. Any ideas. I am running the latest itunes with Windows 7 Professional.

Continually get a message saying "We are experiencing technical difficulties, please try later" when trying to set up allowances. Not very helpful. Any ideas. I am running the latest itunes with Windows 7 Professional.

Not a solution yet, but received the following from one of the tech people I've been e-mailing back & forth with.
"I'm sorry that you have been unable to submit your podcast. The podcast submission form is currently offline. When trying to submit the podcast you will receive this message "We are Currently Experienced Technical Difficulties". Once the issue has been resolved, I would be glad to inform you.
Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available."
Who knows, maybe the problem isn't with my feed after all.

I'm attempting to sync several albums from itunes to iphoto. When select to sync all albums it copies over the previous recorded album. I tried to sync the Albums individually and the same thing happens. Any ideas on how to sync my albums?

I'm attempting to sync several albums from itunes to iphoto. When select to sync all albums it copies over the previous recorded album. I tried to sync the Albums individually and the same thing happens. Any ideas on how to sync my albums?

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

Vendors, I noticed the price of the IPAD 2 was identical at Walmart,Best Buy, Frys, and the Apple store the sales person at The Apple Store told me the main benefit to buying the IPAD 2 from the Apple Store is that they do all the initial set up is this t

Vendors, I noticed the price of the IPAD 2 was identical at Walmart,Best Buy, Frys, and the Apple store the sales person at The Apple Store told me the main benefit to buying the IPAD 2 from the Apple Store is that they do all the initial set up of the device is this not the case for all the vendors of the IPAD2? Also as I was inside the local Apple Store they were conducting some sort of tutorial on the use of the IPAD 2( at least 40 persons in attendance) is this free?

There are no vendors on this site - just other users helping each other solve issues ..... but to answer your questions.....
Those instructional workshops are free to attend. This is copied from the information website at one of the Apple Stores in Pittsburgh, PA
Take a workshop. On the house.
Learn something new by taking a free workshop at an Apple Retail Store. Our workshops are taught by people passionate and knowledgeable about Apple products and eager to share their knowledge with you. Sign up in advance or drop in. You’ll have a great time, learn new skills, and pick up loads of tips.
If the price is the same everywhere that you have looked - I would suggest purchasing wherever you feel most comfortable. I think you might be answering your own question though when you ask if the workshops are free. You are not going to get the type of instruction - if you get any at all - from a reseller like you will get at an Apple Store. The Apple Store will set the device up for you if you want them to do so.

When trying to purchase songs on my itunes with a gift card, its telling me i have to have the correct billing information on my debit card which I know is correct already. How do I go about fixing this?

When trying to purchase songs on my itunes with a gift card, its telling me i have to have the correct billing information on my debit card which I know is correct already. How do I go about fixing this?

Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps).

HT201436 When trying to set up a voicemail message the phone seems to freeze up. You also have to let the old message play before you can sometimes record a new one.i took it to the apple store, the same thing happened to my apple care helpers phone.

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