HT201441 can't activate my iphone 5s
i bought my iphone from malaysia, and now I'm in India, i disabled my iphone. the previous owner(the seller) is in malaysia, and i don't have any address to contact him. I can't ask his apple ID and password.in this case,how can i re-activate my iphone 5s
Welcome to the Apple community.
Contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
I'm not exactly sure what procedures are in place for such events, but it may take a while and you may need to provide a death certificate and a note from the executor that the iPad has been willed to yourself.
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Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
hannibalfromlemery wrote:
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The Apple ID and Password that was Originally used to Activate the iDevice is required.
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Removing a device from a previous owner’s account
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