HT201441 How can I take someone's account off my phone if they don't remember the password or email address used to set it up?
I lent my iphone 4s to a friend who set it up with his Icloud and when I tried to do deactivate the phone so I could start using it again with my Icloud It now asks for the previous persons email adress and password. He now can remeber either and we have no way of deleting the account is there anothere way around this?
There's no way around it. If the previous owner can't remember his ID, he can try to find it as explained here: http://support.apple.com/kb/HT5625. If he doesn't remember his password he can reset the password as explained here: http://support.apple.com/kb/PH2617.
Similar Messages
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How can I take my iCloud account off of my sons phone when the settings/iCloud feature is not hilited?
No it's all greeted out too:-( I'm not sure why he's getting txts and emails that I get too. I think he has access to my pics as well.
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My ipod touch has an old email account assoicated with itunes. I no longer remember the password associated with this email and since it is gone I can't retrieve password by sending to email account. When I try to retrieve by hints it locks up when i enter birth month and day. Is there a way to change my Ipod through my computer? I have searched and can't find it. Thanks
How to reset the password and other items are here.
\Frequently Asked Questions About Apple ID
http://support.apple.com/kb/he37 You can do it through a computer. After resetting the password and other stuff, on the iPod go to Settings>Store and sign out of the account and then sign back in. -
The Apple ID I set up originally was (stupidly!) my email address for a company that no longer exists. iCloud will only send a verification email to that email address, so I can't verify my account and access iCloud. Is there a work-around for this? Thanks
Welcome to the Apple Community.
Verification mail is sent to your alternate address, make sure you have set one up. -
HT201342 How do i Change the apple ID email address used to set up my iPad and iCloud?
I set up my ipad using an @me email address. but most of my data is stored on a separate iCloud account that is linked to a different email address. When I try to change the default address on the iPad icloud, I can't add a new apple ID or email address, and am only shown @me or @icloud in a drop down box. How can I change the setting on my iPad to another apple ID and email address?
If you want to change your iCloud ID to another existing ID you'll have to delete the account, create a new account with the other ID, and migrate your data to the new account.
Before deleting the account, if you have any photos in photo stream that are not in your camera roll or backed up somewhere else save these to your camera roll or you will lose them. To do this, open the photo stream album in the thumbnail view, tap Edit, tap all the photos you want to save, tap Share, then tap Save to Camera Roll.
Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account. When prompted about what to do with the iCloud data, be sure to select Keep On iPad. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account. -
Hi, How can I delete my icloud account on my iphone? I don't have that email address I was using before anymore and I already tried deleting the account but it is asking for the password and I don't remember it.
Hi ale.vica,
You need to go to Manage your Apple ID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, and sign in with your current Apple ID and password and do the following:
1. Edit your current Apple ID and change it back to the ID which is displaying for your iCloud account. You do not need to verify it - this is only a temporary change
2. Go into Settings>iCloud on your device and delete the iCloud account. Use your current password when your are prompted for a password
3. Once the old iCloud account is deleted, go back into Manage your Apple ID and change your ID back to the current one
4. Go back to Settings>iCloud and sign on with your current ID and password
That should take care of your issue!
Cheers,
GB -
I have an iCloud email and Yahoo email on my iPhone that is now old as hacked and unused. I can't access anything as it asks for that account info and I don't remember the password etc. How do I delete and replace it with my new iPad email? ! Help..
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan. -
How can I delete an icloud account from a phone that I bought from a friend that never deleted it
How can I delete an icloud account from a phone that I bought from a friend that never deleted it and am not in touch with him so that's not an option
You can't, your friend can. So get in touch. If you can't then the phone is useless.
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How do I delete an iCloud account from my iPad that I no longer know the password for and have no access to the email account to change it?
You will need the password. If you can't get it reset via http://iforgot.apple.com (if you remember the answers to the account's security questions then you should be able to reset it via them) then try contacting Support in your country, they should be able to reset it.
Contacting Apple about account security : http://support.apple.com/kb/HT569
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html -
Need help setting up 3 different iCloud accounts for my kids (so each has own iMessanger)using same Apple ID (mine) ....they don't have their own separate email addresses to work from...how do I do this?
Any devices connected to the same icloud account can sync all the data on that account. For this reason an icloud account is really for a single user.
On a mac, if each user has their own account, then the itunes for that mac account should be set up to connect to that user's icloud account (System preferences>icloud). -
I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?
Hi AlphaCentori,
If you are having issues accessing the Apple ID that was used to originally purchase those apps, you may find the following article helpful:
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
- Brenden -
I have an old apple id that I don't use (and I don't remember the password) and it now won't let me log in for updates, how can I delete it
Click here and try resetting that account’s password.
That Apple ID is stored inside each of those applications. If you can’t get back into it, you’ll need to delete and redownload all of them, which may require repurchasing paid ones.
(115401) -
I created a new apple id because the previous one no longer exists as an email (domain had to be cancelled). I keep seeing the old one pop up in my iPhone for which I don't remember the password. How can I get rid of it??? Or how can I reset the password if the email doesn't exist??? I also tried answering a question (my date of birth) but it says it's wrong.
I'm really frustrated with the apple id!!!
Frustrated!!!In one of the help pages for managing your Apple ID (http://support.apple.com/kb/HE40), it shows two separate sections, one for Apple ID and one for Primary Email address. When I go to manage my Apple ID, I see only a single section for both. Can the two be 'separated', especially when you face the situation of having to discontinue your email address for some reason?
I also noticed that when navigating to Apple ID Support Communities, it shows my nickname 'dishdy'. How and when did I insert this? In the current sequence for creating an Apple ID I don't see this. In my current profile I don't see this.
In any case, I have freed myself from my previous Apple ID (@artemis.it) on my iPhone.
Thanks for your help. -
Hello! I have a macbook air and my apple ID is using my old email that I don't remember the password to. I want to switch it to my most recent email. How can I do this?
Change your old Apple ID using this link:
https://appleid.apple.com/
Click the blue Manage your Apple ID button.
Its password is unrelated to the password you use for the email associated with it.
If you don't remember the Apple ID password, click the Reset your password link.
I already have a new apply id that is set on my phone and ipad. I just want to switch it to that one...
You cannot change your Apple ID to another one that is already in use - in this case, the one you created for your iPnone and iPad. Decide which Apple ID you want to keep. If you need to change it, change it - don't create a new one. -
How can I tell if my iphone 5 is 32gb? I don't have the packaging anymore. I only have the IMEI number.
Look at Settings=>General=>About=>Capacity
What does that show?
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