HT201441 I bought a second hand phone from CEX and I got home to find out it's locked to someone's Apple ID .. Obviously I do not know the previous owner. So I can't ask them to remove this device from their account because I don't know them. What is the

I have a second hand iPhone 4S and it's locked to someone's Apple ID . I don't know the previous owner so I can't ask them to erase this device. So what is the sollution?

You need to return the Device for a refund, as you will not be able to re-activate it.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818

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HT201441 Hi I bought a second-hand phone iphone4, I update the software when you want to activate the phone asked for my registration icloud I do not know what is the password for this registration, can you tell me how to go to the next step without such

Hi I bought a second-hand phone iphone4, I update the software when you want to activate the phone asked for my registration icloud I do not know what is the password for this registration, can you tell me how to go to the next step without such registration in icloud
my ICCID is 8935905000307066111

Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

Hi I bought a second-hand phone iphone4,

Hi I bought a second-hand phone iphone4, I update the software when you want to activate the phone asked for my registration icloud I do not know what is the password for this registration, can you tell me how to go to the next step without such registration in icloud

That is Activation Lock and there is no way around it without having the password from the previous owner. You will need to contact the previous owner. More details at: http://support.apple.com/kb/HT5818

Hey i bought this second hand Ipod 5th generation from the owner but she forgot her password on apple ID and how do i remove this device from their account... Any suggestions

how to remove this device from their account i bought it second hand and they for got there apple ID and password 5th generation IPOD touch

You are running intoi the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
The previous owner has to recover the ID and password for the account last used on the iPod
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
An then she has to remove the iPod from her account
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
If you can't do then return the iPod for a refund. Otherwise y have a thin brick, maybe a stolen/lost one

HT201441 I currently own an iphone 5s buy from a foreign icloud but it is locked so I can not use and I do not know the previous owner who I can not contact them. iphone 5s have IMEI: **** gray TA & T's network ID: H. ..... @ m .... net. I need help so

I currently own an iphone 5s buy from a foreign icloud but it is locked so I can not use and I do not know the previous owner who I can not contact them.
iphone 5s have IMEI: **** gray TA & T's network
ID: H. ..... @ m .... net.
I need help so I can use the
thanks so much for what
<Edited By Host>

Apple hasn't done anything. This is a security feature that you did not check to see had been properly de-activated before buying the phone.
If there was a back door, it would be useless as a security feature.

Dear Friends...... I have an ipad 2 32gb with wifi and 3g enabled sim..... i bought it second hand .... and now if am going to download any games it is showing me an email id and asking for its password... please guide me how can i change this setting

Dear Friends...... I have an ipad 2 32gb with wifi and 3g enabled sim..... i bought it second hand .... and now if am going to download any games it is showing me an email id and asking for its password... please guide me how can i change this setting to my email id and password

Tap on the id in Settings > Store and log out of it and then login with your id. Any content already on the iPad will be tied to the previous owner's id and it can't be copied or transferred to your id - so it's probably best to do restore the iPad back to factory defaults and start as from new with it : Settings > General > Reset > Erase All Contents And Settings

HT201441 if the previous owner died, how can i get an Activation Lock for a iPhone 5

If the previous owner died, how can i get an Activation Lock for a iPhone 5

Without knowing the Apple ID and password that the deceased used you can't unlock the Activation Lock.

So my brother is using my e-mail address and number for iMessage on his iPad and i do not want that but he is far away, is it possible to remove a device from using my e-mail address from my macbook ?

So my brother is using my e-mail address and number for iMessage on his iPad and i do not want that but he is far away, is it possible to remove a device from using my e-mail address from my macbook ?

Hi ShantellePhilips,
Thanks for visiting Apple Support Communities.
If your brother's iPad is using your Apple ID and phone number, and you want to remove this association, you can reset your Apple ID password. See this link for more information:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Note: If you no longer have access to the [iOS device] that is using the number you want to remove, reset your Apple ID password.
Apple ID: Changing your password
http://support.apple.com/kb/HT5624
All the best,
Jeremy

I gave my old ipad to a friend. She cannot set it up until I remove this device from my apple account. How do I do that?

I gave my old ipad to a friend. I deleted all information and reset settings. Now she cannot set it up until I remove this device from my apple account. How do I do that?

What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661
 Cheers, Tom

HT5661 i bought a second hand phone and now can not hold of the seller, how can i get the phone activated in my name now?

Hi all, I have bought a second hand iphone 5s and have found it is still activated to the last user... i can't get hold of them anymore, how can i get the phone activated in my name?

If iOs 7 is installed on that iPhone, you will not be able to activate it without
the requested information. It is called Activation Lock and is a security
feature built into iOS 7. There is no workaround.

HT201441 If the previous owner died, how can I get an Activation Lock fo iPad mini?

I bought an iPad mini which is currently linked to an Apple ID.
but after the last updating I couldn't bypass the activation screen because the owner of the account has died; assure he was only own the account and he never possessed the device.
Whatever the case, it is Impossible to contact with the previous owner!!
please help me:
how to activate my iPad? and how to change the Apple ID?
thanks

Greetings to you
I have such a problem
Is there a way to activate by correspondence
It is not a big problem, and Apple is the only one that you can repeat resolved
Please reply us
Thank you

HT1212 I bought an Ipod gen 5 off craiglist, Im trying to erase and reset the settings. it asks for the previous owners password, how can I reset it without the password?

I just bought an IPod Gen 5 off craigslist. Im trying to erase and reset it, but it wont let me. It wants the previous owners password. Also, I cant log out of their Icloud, and log in under mine.
How can I erase and reset all settings to origional?

Either get the ID and password or return for a refund. Makybe the iPod is stolen or lost
iCloud: Find My iPhone Activation Lock in iOS 7

I bought a second hand Mac book pro and have no way of getting admin password what can I do

I bought a used mac book and when I try to download it asks for my MacBook password as I don't know it and no way of finding it out how can I change admin to me without knowing past admin password

What operating system? Lion, Snow Leopard?

Hi friends.. I just bought an used iPod 5 touch. I am trying to set it up. But it says it is already linked to some icloud email account and they need to remove this device from their account. Who sold it is not responding now. Please suggest on what 2 do

need your help

Hey VPKR, Nice of you to try, but not really. Apple will do nothing without a count order and it's not likely you are doing to get one. The only way you can find out information that may tell you who the owner is, would require the password-- it's a "Catch 22." Turn the iPod over to the police, give then all the information you have about the person that sold it to you, and go from there. If bought online, through a web site like eBay, etc. contact the site about a possible fraudulent sale, you may some recourse to either get your money back and the web site can block this person from trying this again. Follow the instructions the web site gives you about what to do with the iPod. They may tell you send back to them or give it to the police. If you used a check or credit card, call your bank or card company and put out a stop payment, then turn this iPod over to the police. Hope this helps. Thanks for being an honest person. Cheers.

IPhone 5 with activation requests the ID of the previous owner but you can contact him there is no possibility what to do

bought the iPhone 5 and did the reset all settings to enter your data and when enabled and activated, he requested ID of previous owner but to contact him is impossible because I get 3 owner tell me what to do?

I would simply like to unlock it, ((( money lost and the phone ((

HT201441 I bought a second hand phone from CEX and I got home to find out it's locked to someone's Apple ID .. Obviously I do not know the previous owner. So I can't ask them to remove this device from their account because I don't know them. What is the

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