HT201441 I bought an ipad from a pawnshop and its linked to a previous owners apple ID. They said that they can't find the person to get their password. What can I do, or is it now just a paperweight?

I recently bought an iPad from a pawnshop and when I go to set it up it keeps asking me to sign in with a previous owners ID and password. How can I bypass this, as the person is no longer reachable to get the password from. Please tell me this isn't a paperweight now?!

Without their password you have a brick. You should take it back to the shop, who shouldn't have sold it to you in this condition.

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I bought an ipad from some one and i can't activate it and it keeps on showing that i should type the apple id and password link to that ipad which i dont know and i can't even locate thi guy. Please help if there is a chance to activate the ipad. Thanks.

I bought an ipad from some one and i can't activate it and it keeps on showing that i should type the apple id and password link to that ipad which i dont know and i can't even locate thi guy. Please help if there is a chance to activate the ipad. Thanks

There is no chance at all that you can activate the iPad without the previous user's Apple ID and password. That is the feature of iOS 7 Activation Lock.
Every time I read one of these post, I can't help but think that the user asking about this (in this case - you) was duped into purchasing a stolen device. If the seller was legit, they would have erased the device completely before they sold it.

HT4623 I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?

I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?

Ask previous owner to remove his device from account
http://support.apple.com/kb/TS4515

I just got a new Mac Mini, and now when I try to import photos into Lightroom, iPhoto try to load them first, then Lightroom can't find the files. Big problem. What to do?

I just got a new Mac Mini, and now when I try to import photos into Lightroom, iPhoto ties to load them first, then Lightroom can't find the files. Big problem. What to do?

Simple:
File -> Export to get your photos out of the iPhoto Library. In the Export dialogue you can set the kind to Original and you'll get back exactly what you put in.
Apps like iPhoto2Disk or PhotoShare will help you export to a Folder tree matching your Events.
Once exported, you can then trash the iPhoto Library - just drag it from the Pictures Folder to the trash and empty it.
After that, if you're entirely neurotic about it, just put the iPhoto app in the trash and empty it.
Regards
TD

HT204370 I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?

I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?

Hi brett242424,
Welcome to the Support Communities!
The movie would be in your iTunes library, in the Movies application. However, if the rental period has expired, you may need to contact the iTunes Store Support about your situation:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

I am confused about something. How do I read a book on my MacBook Pro? I can't find the iBook app anywhere, which is what I use on my iPad. The book I want to read is in my iTunes but I can't click on it. My iBook library does not show up in iTunes.

I am confused about something. How do I read a book on my MacBook Pro? I can't find the iBook app anywhere, which is what I use on my iPad. The book I want to read is in my iTunes but I can't click on it. Some of my iBooks show up in my iTunes but they are "grayed" out. The only books that respond in iTunes are audiobooks and that's not what I'm looking for. Is this a stupid question?

Nevermind - I answered my own question, which is I CAN"T READ ANY BOOKS I purchased in iBooks on my MacBook Pro. If I want to read on my mac I have to use Kindle or Nook. Which means any book I've already purchased through iBooks has to be read on my iPad. Kind of a drag because there are times when it's more convenient for me to read while I'm sitting with my Mac.

HT1212 my ipad seems frozen I can't enter the passcode or turn it off what can i do?

my ipad seems frozen I can't enter the passcode or turn it off what can i do?

Have you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
No data will be lost.

I just bought a ipad from a friend and want to take his stuff off and put mine on

i just bought a ipad from afriend and i want to take his stuff off and put mine on how do i do this

Settings > General > Reset > Erase All Content and Settings. Then set it up as your own.

HT201441 I bought an ipad off of criagslists, and I cant get intouch with the seller to get them to remove it from thier icloud, what should I do?

I bought an ipad off of criagslists, and I cant get intouch with the seller to get them to remove it from thier icloud, what should I do?

Nothing, except "keep asking". Maybe you can return it.
In too many cases the "sellers who do not respond" stole the device.

HT201328 Hey, i bought an iphone from online shop and its locked by orange france, i contact them to unlock it but they refused, they said that we regret to inform you that we'r not able to unlock second hand phones? I need your help please.

Hey, i bought an iphone from online shop as a used phone and its locked by orange france, i contact them to unlock it but they refused, they said that we regret to inform you that we'r not able to unlock second hand phones? I need your help please. Its not fair , apple should figure it out
Regards,
Orange

This is no different with any carrier locked phone. Getting a carrier locked phone officially unlocked is the responsibility of the carrier, not the cell phone manufacturer. A cell phone manufacture cannot unlock a carrier locked phone without the carrier's authorization.
An iPhone sold as officially unlocked when new can be used by others as a second hand phone, and the same with any carrier locked iPhone that can be unlocked by the carrier, and many carriers offer it.

Hello, i`ve bought a Lightroom 5 DVD by Amazon, but now i can`t find the serial number for registration. Where can i find it?

Hello, i`ve bought a Lightroom 5 DVD by Amazon, but now i can`t find the serial number for registration. It`s not on the back of the DVD cover. Where can i find it?

Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Hi i recently bought an ipad from a friend and when i plugged it in to do the update it closed out and now it wont reconize it and my ipad tells me to plug it into itunes but it wont help me please idk what to do"

Hi i recently bought an ipad 1st gen from a friend i was playing it for awhie and decided to transfer my stuff onto it so i plugged into itunes did the update then it closed out and now my computer wont even reconize it and my ipad says to plug it into itunes like when you first buy them so i plugged it in but my computer wont reconize it and now i cant do anything on it

The way you download older apps for the older, original iPad 1, as I understand it, is if you have iTunes installed on a computer, you purchase / download the new, current app, in the iOS App Store in iTunes on your computer. Then, go back to your iPad and go to the App Store app on your iPad and find the same app there and download it.
When You select app to update/download, a message pop-up window appears asking if you want to download the last compatible version for your device (if one still exists ) tap OK and that should be it.

I bought an iPad from a friend and can't activate it under my account! What am I doing wrong?

The previous owner says it's been deleted from iCloud account, but when I try to activate it, it still says it's linked to former owners email!

He needs to sign onto his iCloud account on a computer and remotely erase the device: https://www.icloud.com
Once he has erased the device, then he can click on "Remove From Account"
Cheers,
GB

I bought a iPad on ebay secondhand, and its icloud activation locked, can this be fixed?

ipad stuck on activation screen. I bought iPad secondhand from ebay, tried to contact the owner and i have no success, please help!

If you can reach the original owner, then yes, it can be managed without them needing to physically have the device. Read about iCloud: Activation Lock and have the original owner follow the instructions here to remove the iPad from their iCloud account: iCloud: Remove your device from Find My iPhone

HT201317 just backed up my iphone to the icloud and updated my software. I clicked on "delete once downloaded" but now can not find the pictures -- 470 of them. How can I access them?

How can i access all my photos after backing up my iphone to the icloud? I clicked on "delete once downloaded" but now can not find them.

You can import your camera roll to your computer using your usb cable as explained here: http://support.apple.com/kb/HT4083.
If you're upgrading your phone, I would recommend that you backup your old phone to your computer using iTunes. Restoring an iTunes backup to your new phone will be much faster than restoring an iCloud backup, and possibly more reliable too.
To back it up to iTunes, connect it to your computer, open iTunes, click on the name of your phone in iTunes, then go to the Summary tab of your iTunes sync settings and click Back Up Now. The go to File>Devices>Transfer Purchases.
When setting up your new phone, when given the option, choose Restore from iTunes Backup and restore this backup to your new phone. It will include your camera roll and other data; restoring the backup will will also sync your apps and other iTunes media from your iTunes library to your new phone.

HT201441 I bought an ipad from a pawnshop and its linked to a previous owners apple ID. They said that they can't find the person to get their password. What can I do, or is it now just a paperweight?

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