HT201441 I bought an iphone 5 from someone and I can't use it.
when I was resetting everything it turned out that they didn't deactivate their ituns account on the phone so I am unable to sign in. I tried to contact them to see if they can deactivate the account using icloud but it seems like that person isn't going to be replying. Is there anything I can do?
Sorry... No.
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The only solution is to erase the apps and purchase them through your own iTunes Store account. You have no legal right to those apps - the license is not tranferrable - and cannot in any case update them without the orginal purchaser's Apple ID.
Regards. -
Hi
I have I phone 4s and I am using it from th last 18 Months.I bought it from Singapore and it has the IOS 5.1.1. I an using it in India and I want to update the IOS to 6.1.3 which is available in my Software Updates.
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VikasIf it is officially unlocked then it will be fine.
Otherwise, it will not. -
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I think the phone was jailbroken but I'm not sure.Only the carrier to whom the device is locked can authorize it's unlocking.
Consumer Cellular is not a supported carrier.
Jailbreaking voids all rights to support from Apple and these user to user support forums. -
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This is what should have been done:
http://support.apple.com/kb/ht5661
If the seller didn't do the above, you need to get the seller to do this. If you don't, you won't be able to re-activate the phone. It will be useless to you.
I suspect you may have been scammed. -
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Help with what? If the WiFi radio is broken, there's nothing any of us on this forum can do help you. Either go to Apple and pay for an out of warranty replacement, or find a 3rd party repair shop and get the phone repaired.
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Open Settings > General > Reset > Erase All Content and Settings, so the phone will be wiped to start with your Apple ID and set up iCloud
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The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
you need to return the Device for a refund, as you will not be able to re-activate it. -
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It is more than likely the inability of the UK phone to support the US phone bands. You will probably be stuck with 3G and will never be able to get LTE. Also, your warranty is only good in the UK. You might be better of to try and sell that device to someone in the UK and purchase a phone in the US that you can get full service with.
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Because an iPhone warranty is only good in the country of purchase. You will have to take it back to the USA or send it to someone there to have them take it to an Apple store.
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So I bought an iphone 4 from ebay and when I got it it was already signed into an icloud account. When I contacted the seller he said he would try to get the password but i haven't heard from him. How can I sign out of her icloud w/out having to have the last users password
Bmscotr5 wrote:
How can I sign out of her icloud w/out having to have the last users password
You cannot.
Removing a device from a previous owner’s account
Try and get a Refund. -
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No. Return it and get your money back if still within the 30 day return window. All US iPhones are carrier locked and cannot be officially unlocked.
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This question was solved.
View Solution.Hi! you did not specify what product you are having problems with. If it is an HP Touchpad, the link below should help:
http://h30434.www3.hp.com/t5/webOS-Hardware-and-Software/bd-p/palm-webossoftware
Regards,
Louis -
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If you are using English as your language, then Siri should be available.
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You can do so here:
https://register.apple.com/cgi-bin/WebObjects/GlobaliReg.woa
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https://selfsolve.apple.com/agreementWarrantyDynamic.do -
Dear Apple Support,
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Best Regards,
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