HT201441 I bought this phone off of Craigslist, went to restore it, asked about an iCloud Account that stops me from using phone! Can't contact the buyer, as i restored the phone. What The **** Can I DO!!!!

I AM STUCK AND FEEL ROBBED BY APPLE'S NEW POLICY IN THEIR UPDATE!! I bought this phone off of Craigslist, as i've done before, and when I restored it, could not activate it becuase I don't have the previous users iCloud information! I can't contact him, can't find him, and I am Stuck!!!! If I don't have a solution, I will be totally sold off on Apple Products Totally! This ***** and I need a fix to this. I can't use my phone for all types of business I use it for!!!!!

This is not Apple's fault AT ALL. You've been ROBBED by the seller - not Apple.
This is a security feature designed to prevent stolen iOS devices from being used by thieves.
Presumably the device you bought is stolen which is why the person you bought from has magically vanished as soon as he got your money.
Lesson learned: Don't buy products when you cannot verify you are buying from the legitimate owner.

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I have an iCloud account that is different from my apple account.. How can I recover the password for that account??

I have an iCloud account that is different from my apple account. How can I recover the forgotten password

Hello Bgenie
If you have forgotten the password to that Apple ID, then go to My Apple ID and you will see and option to reset your password. You will need to answer the security questions or if you have a rescue email address set up you can get it sent to that email to reset the password. Check out the article for more information.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Regards,
-Norm G.

Ok I just bought this phone off a friend and when I try to make a iCloud account it says the number of free iCloud account have been takin what can I do

Ok i just bought a iPhone 4 off a friend and when I try to make a iCloud account it says the number of iCloud account have been takin and want let me make one what should I do

You can't do anything, except use a different device (or a Mac) to setup iCloud and then transfer the details to the phone you bought.
Clearly your friend setup multiple iCloud accounts for some reason (you only need one) using up all the allocation for that device, and didn't tell you before selling you the phone.

How can I close an AppleID/iCloud account that is no longer used?

I have 2 MobileMe addresses that were moved to iCloud. As we all know, AppleID's cannot be merged. All of my purchases are under my main AppleID/ iCloud account. I just want to close the 2 I am not using. Has anyone ever successfully done this?

You can't close accounts or ID's, you can only stop using them by deleting the accounts from your iOS devices.

How can I stop spam from someone called AT&T High Speed Internet? I do not know what the email address is.

I am receiving 100's of spam emails. They are all advertising different types of products but they all say they are from AT&T High Speed Internet. I have used the junk filter on them but it does not pick them up as junk. I have to do it manually each time. I have contacted my UVerse provider and they cannot assist because it is getting through Yahoo to Thunderbird. They say that it is a problem that I will have to have assistance from Thunderbird to resolve so that I can have this listed as junk and will not have to do this manually. I am at my wit's end. Please, please help me!

Yahoo has its own junk mail filter (Spamguard), which you should confirm is enabled:
* [https://help.yahoo.com/kb/mail/stop-spam-yahoo-mail-sln3227.html Mail Help | - SLN3227 - Stop spam in Yahoo Mail]
The significance of this is that marking messages as junk in Thunderbird probably isn't integrated with Yahoo's system, so Yahoo may not be getting trained to block them. You might need to go into Yahoo from time to time and mark accumulated junk as spam.
Separately, there are solutions for filtering spam on your computer as the mail is downloaded from Yahoo. Thunderbird has a built-in filter, as described here: [[Thunderbird and Junk / Spam Messages]]. However, if that isn't as effective you would like, there are third party products as well.

If I currently share an iTunes account with my family, is there a way I can have my own iCloud account that they can't access as well as keep all the music previously purchased?

I am going off to college soon and I need to create a separate iTunes and iCloud and the whole nine yards if possible. I currently share icloud and everything with my mom and my brothers phones. Is it possible to move over all of the music the I have previously purchased as well? Also the computer that has our iTunes account on it recently crashed. Is there a way to move the account to another computer?

Hi Rileycarline,
You can easily have an iCloud account that is separate from the Apple ID that is used for iTunes purchases. Take a look at the article below to walk you through that specific setup process of have an account for iCloud and one for Store purchases.
Set up your Apple ID for iCloud and iTunes
https://support.apple.com/en-us/HT204053
Take it easy,
-Norm G.

HT201441 Hi i bought a phone off of Craigslist and the phone was never deactivated by the previous owner. I cant contact the previous owner. How do I unlock it?

Hi i bought a phone off of Craigslist and the phone was never deactivated by the previous owner. I cant contact the previous owner. How do I unlock it?

Not sure. It may also have never been reported to AT&T as stolen.
It won't really matter. The hardware ID of the phone is associated with the Apple ID and password of the person who originally activated it. That is association is stored on Apple's activation servers and only the original owner can remove the association as discussed in the article you were reading. Until that happens, the activation server will not reactivate the phone without the proper Apple ID and password being entered.

I have a friend that has the IPhone and I have Straight Talk, what the issue is,when I send picture texts from my ST phone to his IPhone,he always tells me he doesn't receive them.Why is this happening?

I have a friend that has the IPhone and I have Straight Talk, what the issue is,when I send picture texts from my ST phone to his IPhone,he always tells me he doesn't receive them.Why is this happening?

You got the new iphone????? I have same problem. I transferred audiobooks to device to find no audiobooks on device (despite it being in iTunes as if it was). Have you found a solution????? I even tried to change import settings on format transfer but hasn't worked.

Im trying to activate my old phone but it says we need to sign into a icloud account that is old so its been disabled and the email too. Is there anyway we can get it back?

Im trying to activate my old phone but it says we need to sign into a icloud account that is old so its been disabled and the email too. Is there anyway we can get it back?

Welcome to the Apple community Jack.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

I used my apple Id and my iCloud account on my mom's iPhone and all my contacts and stuff went to her phone and hers on mine. I tried to delete my apple id off of her phone now how do I delete the iCloud?

I used my apple Id and my iCloud account on my mom's iPhone and all my contacts and stuff went to her phone and hers on mine. I tried to delete my apple id off of her phone now how do I delete the iCloud? And will the data from my phone be deleted too if I delete my iCloud off of her phone?

sophieguichard wrote:
oh ok and then i need to create another id for her? would we lose all our stuff?
thank you so much!!!!
Well, yeah. You want to create separate accounts for each of you, using individual Apple IDs. I know mothers and daughters like to share clothes, shoes, handbags, etc. but don't share Apple IDs.

There is no sim card installed in the iphone you are attempting to activate what i can do for this massge

there is no sim card installed in the iphone you are attempting to activate what i can do for this massge

pop out the sim card and reseat it in the tray
if that doesn't help do a hard reset on the phone by pressing your home button and your on/off button at the same time till you see the screen go black and an apple logo appear

TS3159 Some songs that I've bought on iTunes won't play on my iPhone 3GS even though they used to and they will still play on iTunes. Anyone know what I can do to get these songs to play on my iPhone again?

Some songs that I've bought on iTunes won't play on my iPhone 3GS even though they used to and they will still play on iTunes. Anyone know what I can do to get these songs to play on my iPhone again? Please help!

No, I haven't figured it out. And no one from Apple has contacted me to help. Very frustrating. Sure makes me want to not buy music on iTunes and just buy CD's.
Do you have a 3GS too? Maybe it's something with that phone??

Hei. I updated my iphone 4 to the new IOs 6, seems like I have lost all my contacts... Any one who knows what I can do? Please ;-)

Hei. I updated my iphone 4 to the new IOs 6, seems like I have lost all my contacts... Any one who knows what I can do? Please ;-)

Everything is Sorted!
The release of iTunes 11.0.2 and iOS 6.1.2 for my iPhone 4, seems to have sorted everything. I can now sync music, films and photos between my MacBook and my phone.
I was dubious about blindly doing the updates but decided they couldn't really mess up any further functionality so I went for it and it's sorted now.
Look in to, and take the gamble, it's up to you.

My daughter has an iPhone and some how we share an iCloud account and she's getting all my texts and contacts. I can't find where to uncheck her phone number on my phone account. Please help

My daughter and I both have an iPhone and some how we share an iCloud account and she's getting all my texts and contacts. I can't find where to uncheck her phone number on my phone account so she doesn't get all my texts and contacts. Please help

Hi Shellyk,
Go to Settings>Messages>Send & Receive and make sure that only your personal email addresses are listed under the individual phone number.Remove the "shared" iCloud email address.
For the Contacts, if you are syncing them via iCloud and you both have the same iCloud account, you will both have the same Contact list.
Cheers,
GB

Can I switch my go phone iPhone 4 to an iPhone 6 witch already has a SIM card that isn't in use?

Can I switch my go phone iPhone 4 to an iPhone 6 witch already has a SIM card that isn't in use? Or do I have to buy a whole new go phone SIM card to fit the iPhone 6

Only if the SIM is a gophone SIM. If it is not a gophone sim, it will not work on gophone system. Go to a corporate store and they will give you the proper SIM to use on gophone service.

HT201441 I bought this phone off of Craigslist, went to restore it, asked about an iCloud Account that stops me from using phone! Can't contact the buyer, as i restored the phone. What The **** Can I DO!!!!

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