HT201441 i cant access my phone because i cant remember my old apple id password also i cannot remember the email adress password, can you help?
i've got an iphone 5 and i have an old apple id which i was using on this phone i tried to put in my password but it kept telling me it was incorrect even though it was correct, the problem is i cannot remember my password for the email to try and change it through apple. Can you help?
Hello, benkitch.
Thank you for visiting Apple Support Communities.
You can reset your Apple ID password via the steps in the first article below. I would select the option to answer your security questions. If you do not have access to the email account or are not receiving the password reset link, see the second article.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.
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i am from Lebanon and they did disable my account because of authorization they did my cousin without my knowledge, and i did change the password of my account and the webcard used please can u help me to know how to get my account back
http://www.apple.com/support/itunes/
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I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?
It's not possible to me calling apple support, because I'm not in usa now.Then find whatever number that you need for wherever you are - in this support article - and seek help here.
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Hi this is Sai I was trying to change my card details because my old card is not working so I want to change the details . So can you help me out please ..
<Edited By Host>These are user-to-user forums, you are notalking to Apple here - I've asked the hosts to remove your email address from post.
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I am trying to send all of m photos to my iphone from my old phone (Nokia N97 mini). I have paired the devices, the iphone says it is connedted but when i try to transfer the data from the Nokia, i get a message saying could not connect.
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ThanksFile transfer by bluetooth is not supported on the iPhone. There are a few apps in the app store that permit the transferring of photos by bluetooth, but this is only iPhone to iPhone. Fact is, you can't do what you're trying to do, so you can quit trying.
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hi looking for help to fix my phone ive spent hours tryng to get it fixed i up dated my 3gs from 4.1 to ios 6.1 then back to 4.1 it still doesnt work
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My Ipod locked up because I forgot my password when it opened to the lock screen and it then said IPod disabled connect to itunes. When we did that it asked to restore did that and backed up my ipod then restored. Now it says "IPod connect be restored and unknown error has occurred 2009". What do we need to do now"? Can someone please help?
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related toconflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
HT4061 My I phone went black. is that part of the up date. Can you help me.
My I phone went black. Now what. It's a A1387
Is this part of the up date.
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I want to download a app but iTunes keep asking for security code can someone help please
What problem are you having ? Messages about security codes usually refer to the 3 or 4 digit code on the credit card that you have on your account : http://support.apple.com/kb/HT3541
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HT201363 I cant reset my security questions using the rescue eamil. Can you help me please!
Omg , help please !
Answered by Niel many times thus:
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
Best of luck. -
i bought my iphone secondhand, and the previous owner didnt deltete his find my iphone account, so when i restored it i know cant access my phone, i need help as i have no way of getting intouch with the previous owner whatsoever :/ help!
Welcome to the Apple community.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone. -
can you guys please help me find my iPod because i lost it a week ago and i cant find it I've been trying really hard to find it but i cant cause i didn't set up find my phone before i lost it so my question is can you help me someway or somehow because my iPod i love it i would always take pictures with my friends and i have all my memories in it so i don't know where it is for all i know it could be on the street getting ready to get ran over because the last time i ever saw it was on last Sunday when i went to my cousins house when we were leaving i grabbed something to eat then i sat at the table then i left but i swear i had it in my pocket when i left but i didn't so i asked my cousin if he could look for it and he said sure so he started looking for it but didn't find anything and so i lost it sense and i asked my dad if i could get a new one and he said in a couple of years but i want that iPod back it has all my memories in it it's really special to me and i'm really desperate so please help me someway somehow anyway just help me please i don't know what else to do but beg for someone to help me because I've tried looking for it in my car in my room in my coats and nothing i tried looking for it on the website find my iPhone/iPod/iPad and it didn't help so please help me i beg of you if you are reading this and don't care you really are heartless because a little 12 year old girl can't find the most precious thing she got from her father 1 year ago and if you are reading this and you have a heart please help me find it if you do want to help me find it****
<Personal Information Edited by Host>You are not addressing Apple here. We are all just users like yourself
lost/stolen
No app on the iOS device is required.
- If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iOS device and have the device play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
- There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
i have an other iphone 4 but i cant change my apple Id because a friend of mine register it for me ! Now i upgradet my phone and i cant connect to i cloud . can you help me ? thank you
Until your friend do this read below
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
You have a brick, Apple and this forum cannot help. -
HT4759 I cant access my iDisk because of MobileMe
I cant access my iDisk because of MobileMe. I need to clean it out so that I can have more space for Adobe.
Welcome to the Apple Community.
iDisk was withdrawn many months back, anything you might have had in it has gone. -
okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks
Hi sigrun from mo,
If you are having a button issue on your iPhone that prevents you from doing further troubleshooting, you may need to have the phone serviced. You may find the following page helpful:
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Regards,
- Brenden
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