HT201441 I currently own an iphone 5s buy from a foreign icloud but it is locked so I can not use and I do not know the previous owner who I can not contact them. iphone 5s have IMEI: **** gray TA & T's network ID: H. ..... @ m .... net. I need help so
I currently own an iphone 5s buy from a foreign icloud but it is locked so I can not use and I do not know the previous owner who I can not contact them.
iphone 5s have IMEI: **** gray TA & T's network
ID: H. ..... @ m .... net.
I need help so I can use the
thanks so much for what
<Edited By Host>
Apple hasn't done anything. This is a security feature that you did not check to see had been properly de-activated before buying the phone.
If there was a back door, it would be useless as a security feature.
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**** there,
If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.
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You did NOT erase all content in the phone if the previous owner's phone number is still associated with iMessage. Erasing all content will put the phone in an as new state, requiring activation, which you can NOT do without a SIM card. If the original owner did not remove their iCloud account and they had find my iPhone turned on, you would not be able to activate it at all without the credentials for the original owners iCloud account.
Can you still contact whoever you got it from?
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As deggie said, you are the victim of Activation Lock. Activation Lock is described here:
http://support.apple.com/kb/PH13695
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but after the last updating I couldn't bypass the activation screen because the owner of the account has died; assure he was only own the account and he never possessed the device.
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please help me:
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thanksGreetings to you
I have such a problem
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It is not a big problem, and Apple is the only one that you can repeat resolved
Please reply us
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You have encountered Activation Lock which cannot be bypassed without the proper credentials.
If you bought the device new take it back as it is not a new device. If you bought the device used from a store take it back to the store as you cannot use the device. If you bought the device from an individual you probably got scammed and have purchased a stolen device in which case your device is worthless and cannot be used. Not good news I am afraid. -
hi i buy on phone i phone 5 i dont know how was the owner i need to know i can used with my acoount aplle and what i can do it for this yhank you and i waitt the answeer
Hi bogdanovidiu36,
If you are having issues activating a previously owned iPhone, you may find the following article helpful:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
If you are not having an activation issue, then this article may be of more help:
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Regards,
- Brenden
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