HT201441 I don't have the previous owner's information. How can I get into the phone?!?

Please help!!

What model year it the Mac you have? If it is a Late 2011 or newer model then you can first reinstall the Original version of OS X that came on it by using the Online Internet Recovery system. Hold down the Command+Option/Alt+r key at startup and hold them down until you see a Spinning Globe in the center of the screen. From the screen that comes up use Disk Utility to Repartition the drive as one partition aand when that is done close DU and Select Reinstall Mac OS X.
If it is older then a late 2011 model then you will need the Original System disks for that Mac. These can be order from Apple for a small charge.

Similar Messages

I have a Macbook Pro early 2011. i don't have AirPlay on my computer. How can I get it. I have read that early 2011 should have the AirPlay option. Any ideas please.

I have a Macbook Pro early 2011. i don't have AirPlay on my computer. How can I get it. I have read that early 2011 should have the AirPlay option. Any ideas please.

Hi All,
I need your expert advice to proceed. I bought apple TV and it works fine with my iPad and iPhones also fine with itune of my Mac Book Pro BUT I am not seeing setting which says "Airplay Mirroring" in system preference -> Display at all.
I checked my mac serial number and it shows the model as below. As far as I understood this feature should be there from 2011 onwards.
MacBook Pro (13-inch, Late 2011)
Software Mac OS X Lion 10.7.5 (11G63b)
Please suggest!!
Thanks and Regards

HT4061 I locked myself out of my phone and am out of the country without access to a computer only an iPad to email and access iCloud how can I get into my phone

I locked myself out of my phone and am out of the country without access to a computer only an iPad to email and access iCloud how can I get into my phone

Hi Myreiac,
Here's what the Apple Support site says you can do if you do not have access to a computer when your device has been disabled:
If you are using Find My iPhone, you can use Remote Wipe to restore your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode.
You can access Find My iPhone via the Find My iPhone app on your iPad.
Good luck!
Cheers,
GB

I'm stuck at the activation stage! I don't have the original sim card and I don't know what carrier it was originally on! How can I get into my phone?

I was wondering if there was any way of accessing my iPhone 4 without a micro sim card. I am currently at the activating section, and after it tells you to find WIFI, it says to enter a sim card. I bought this iPhone off of my friend and he took out his original sim card! I dont know what carrier he was using. Is there any way I can access the phone just to play music on it for now?

Buy a H20 Wireless micro SIM card off eBay for $.99. You can activate the phone/SIM from their website. H2O uses AT&Ts network.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

I used to have a mobile me account to use when I travel. I have an older power mac G5. How can I get into my email when I am out of the country. My computer is too old to use I cloud. I have updated it as far as I can with operating systems.

I have a Power Mac 5 WITHOUT an intel processer/ I have updated my computer to snow lepord which is as far as I can go. I am unable to use the cloud. I used to have a Mobileme account and used it when I traveled to foreign countries yo read email. I do not know how to acess my email when traveling now. My email address is through mac.com. Please advise as there must be a way. We are traveling to South America soon for about a month and I need to know how to access my email from afar.
Thanks!

Hi Margaret,
I have a Power Mac 5 WITHOUT an intel processer/ I have updated my computer to snow lepord which is as far as I can go.
I think you updated to Leopard/10.5.x, Snow Leopard/10.6 is Intel only.
Actually you're in luck, you can still use iCloud for eMail on PPC using 10.4.11 or 10.5.8, but it must be IMAP, not POP...
iCloud Mail setup...
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
One secret I think is when setting it up don't choose the .me/.mac type, it'll auto fill in .mac as the server which won't work, go back afterwards & change the servers.

HT1212 I have forgotten my passcode to my i-pod touch, it is not sync'd to i-tunes and I have not used i-cloud. How can I get into the i-pod?

How can I access my i-pod touch? I have forgotten my passcode, not on i-tunes or i-cloud.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

How can I get into my phone if I cant use the touch screen?

I went to go use my phone and when I attempted to get to the screen to type in my passcode, the area to swipe didnt work. The only feature that "works" is the little arrow on the bottom to get to the brightness feature, etc. I cannot turn my phone off manually or adjust anything on the screen itself. I cant even get to the emergency call screen. Im not sure if restoring the phone through itunes will delete anything I currently have on there... Please help!

Hi eskimoerin,
Thanks for visiting Apple Support Communities.
If you have not already, first try resetting your iPhone using these steps:
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the article with these steps here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the touchscreen is still unresponsive after your iPhone resets, use these steps to back up the data on the device and restore it using iTunes:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
All the best,
Jeremy

My week old MacBook w/ retina has half of its storage taken up by the "other" category. I don't have any downloads or backups. How can I get rid of it?

I now no longer have any storage and it is only 1 week old!!

For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install the app you downloaded in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Ignore any other messages that appear in the Terminal window.
The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with the app, quit it and also quit Terminal.

IPad 7.0.4 update. Won't let me back into iPad unless I sync. I don't have a computer to sync to and can't get into my iPad unless I do sync. How do I proceed and get back into my iPad?

Software update has prevented me getting back into my iPad unless I sync it. It has never ever been synced and I don't own a computer to sync it to. How do I proceed?

If you see this picture, you need to connect to iTune (computer) to recover your iPad.

MacBook won't let me let me install mountain lion because i don't have the previous owner's password how do i get around that

MacBook won't let me let me install mountain lion because i don't have the previous owner's password how do i get around that

What model year it the Mac you have? If it is a Late 2011 or newer model then you can first reinstall the Original version of OS X that came on it by using the Online Internet Recovery system. Hold down the Command+Option/Alt+r key at startup and hold them down until you see a Spinning Globe in the center of the screen. From the screen that comes up use Disk Utility to Repartition the drive as one partition aand when that is done close DU and Select Reinstall Mac OS X.
If it is older then a late 2011 model then you will need the Original System disks for that Mac. These can be order from Apple for a small charge.

I bought this apple ipad from pawn shop and have receipt. its locked by previous owner and pawn shop had no info on previous owner to contact. how can I delete all content and start fresh so my grandson can use for college?

i bought this apple ipad from pawn shop and have receipt. its locked by previous owner and pawn shop had no info on previous owner to contact. how can I delete all content and start fresh so my grandson can use for college?

If it's activation locked, you can't; go back to the shop and ask for a refund.
(120778)

I bought a used iPhone on ebay. when I try to activate it, I get a message that the owner needs to sign in to the device with their appleID and password. I have no way of knowing who the owner is. How can I get around this?

I bought a used iPhone on ebay. when I try to activate it, I get a message that the owner needs to sign in to the device with their appleID and password. I have no way of knowing who the owner is. How can I get around this?

Check the eBay listing. Did it state the device was Activation Locked? If not, then make a claim as Meg stated and get a refund. You will not be able to activate the phone and no one can help you contact the owner, unless that is the person that sold the device. If they cannot remove the phone from their account because it is not theirs, then refund is your route. Even Apple cannot assist with locating the previous owner.

HT2534 My friend created me an itunes store account with his credit card , his credit card is about to expire and they are asking me to re-enter the credit card and security card number .... I don't have these numbers ... How can i create new itunes accou

My friend created me an itunes store account with his credit card , his credit card is about to expire and they are asking me to re-enter the credit card and security card number .... I don't have these numbers ... How can i create new itunes account without credit card?????

Why do you need to create a new account?
Just change the payment method.
http://support.apple.com/kb/ht1918

I did the 8.0.2 update and no longer have my speak to text microphone down by the smileys. Don't want to use audio text. How can I get this back?

I did the 8.0.2 update and no longer have my speak to text microphone down by the smileys. Don't want to use audio text. How can I get this back?

Hey there tjbliven,
It sounds like you are not able to use the dictation feature of iOS 8, becuase the microphone icon is missing. It seems to me like Siri may be turned off, which would cause the icon to not be there:
Siri settings - iPhone
To set options for Siri, go to Settings > General > Siri. Options include:
Turning Siri on or off
That should get the dictation feature back for you.
Thank you for using Apple Support Communities.
All the very best,
Sterling

How can I get into my ipad if I don't have the password or the original computer to reset or resynch? It's locked now since the passwords I thought are not correct. What can I do?

How can I get into my ipad if I don't have the password or the original computer to reset or resynch? It's locked now since the password I thought was set is not correct. What can I do to get back in or reset? Thanks

http://support.apple.com/kb/ht1808

Hallo, i have a problem with the intallation about after effects. I have a mac 10.6.8 and they told me I can't installete it because i don't have a system with 64 bit. how can i do? someone told me i can .. but i don't know how. thank you

hallo, i have a problem with the intallation about after effects. I have a mac 10.6.8 and they told me I can't installete it because i don't have a system with 64 bit. how can i do? someone told me i can .. but i don't know how. thank you

You cannot. If someone else told you there is a way then they will need to show you. After Effects requires a 64-bit system and the latest release requires Mac OS X v10.8 or v10.9 minimum

HT201441 I don't have the previous owner's information. How can I get into the phone?!?

Similar Messages

Maybe you are looking for