HT201441 i dont no the previous owner as it was purchased 2nd hand what do i have to do

i do not no the previous owner as it was purchased 2nd hand so how can i use my new phone

I'm afraid that unless you can contact the previous owner and get him to unlock your phone it's useless. If you bought it from a second-hand show or somewhere you can get to, you will have to take it back and demand a refund as it doesn't work.

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  • I was given my ipad mini as a gift and i cant restore it  dont know the previous owners information? how do i fix it

    i was given my ipad mini as a gift and i cant restore it  dont know the previous owners information? how do i fix it? i have tried everything on this wesite , forumas and in i tunes. i have restored it wiped it an di cant get thru set up because of the previous persons email linked to it.

    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT5661 how to actav ate your ipod if you dont kmow the previous owner

    How do you actavate a Ipod if you you dont know the previous owner?

    If you are talking about an iPod 5th generation with iOS 7, there is no way to activate the iPod without knowing the passcode or having the prior owner deactivate their Apple ID associated with the iPod.  If you cannot return the iPod, you have purchase an expensive thin brick.  See: http://support.apple.com/kb/ht5818

  • I just bought my iphone5c on ebay, but the previous owner will not remove from their account, what do i do?

    I just bought my iphone5c on ebay, but the previous owner will not remove from their account, what do i do?

    You won’t be able to use it. Ask eBay for a refund.
    (120398)

  • HT201441 i dont know the previous user of this phone and i'm stuck on the iphone icloud activation process

    i dont know the previous user of this iphone and i'm stuck on the iphone icloud activation process.
    what should i do?

    radhikaven wrote:
    i bought this phone in 2013 from dubai and used till last year june. I dropped the phone and got a problem with display as well as earpiece.
    Later the phone was having a carrier network issue. Was showing searching. i restored the phone to factory settings and when i tried to set up the phone, its showing that the phone cant be activated at this moment, please try again later.
    If your phone was bought second-hand (used) - something you haven't made clear - and it was Activation Locked by the previous owner (this wouldn't show up until you upgraded or reset it) then only he can unlock it. If you can't contact him to do so then you will not be able to use the phone. You can tell if this is the case because it will be asking for an Apple ID (which it will display partially) which is not yours.
    On the other hand if this was a new phone then you may have hit a temporary outage in the activation server and you should wait a bit then try again.

  • How do i use and iphone with the ios7 if the phone is completely locked and i dont know the previous owner?

    how do i fix a phone that is completly locked bc of the ios7? i dont know the previous ower? and i dont know if the phone is stollen.

    You don't get it to work. You can not bypass the activation lock. Do you not know who you bought it from? Talk to them. If they can't give you the credentials to unlock it, get your money back. The phone is useless.

  • HT201441 I CANT CONTACT THE PREVIOUS OWNER IS THERE ANY OTHER WAY TO WIPE THE ICLOUD OFF?

    I just bought an i phone 5 second hand its been wiped but when you try to set up asks for icloud username and password does any one know how i can by pass or get rid of this i cant contact the previous owner

    No, unfortunately there is no other way.

  • HT201441 I bought my iphone online and cannot contact the previous owner to get their icloud information. What can I do?

    I bought this iphone. It was locked and the owner could not remember their password so i restored it via my computer. Now I can not access it at all because they still have it linked with thier apple id. What can I do if I can not contact them? The number I had for them isnt active. What can I do?

    Unfortunately, you have to get in touch with the seller, this would be the only way to activate your phone.

  • I formatted my ipad with ios 7 and now its asking me for the previous owner's apple id. what do i do??

    I formatted a previously owned apple ipad with the ios 7 in it. Now when i was setting it up again, its showing me the previous owner's apple id and asking for the password. I dont know the previous owner's password so i cannot set it up. What do i do? I need my ipad back...

    Sorry alisha, but you have encountered an Activation Lock, and the only way you can get around it is to have the Previous Owner do the following:
    Removing Previous Owner from Device
    Sorry,
    GB

  • How i can open my ipad if the previous owner forget his apple ID

    how i can open my ipad if the previous owner forget his apple ID

    A valid bill of sales with serial number would be a good start.
    Probably a better solution would be have the previous owner check with Apple to find out what his old password was.
    Allan

  • I have found an Ipad 3 I believe it was stolen. How can I contact the previous owner to buy it from him ?

    I have bought in a flea market an Ipad 3 Wifi only I believe it was stolen. When I bought it the battery was discharged so I couldn't verify it for being locked (stolen). After I charged it and turned it on it's locked in Icloud.
    How can I contact the previous owner to buy it from him ?
    I don't have anything. The Ipad is Icloud locked. It only shows : s********@googlemail.com
    I am willing to buy the Ipad from previous owner.
    Thank you

    I don't know what you want to hear, but no one here can help you. apple will not help you.
    What you're dealing with is the activation lock, where it's required for the person that sets up the iPad to 'release' it to be used by someone else.
    There's no hack or crack. There's no assistance anyone here can give you beyond the suggestions we already have.
    Use your imagination. Or use the ipad as a pretty new paperweight.

  • HT201441 how can erase a device if i dont have any way of contacting the previous owner? the phone was bought broken off craigslist. I had it fixed now I cant access it due to the phone being locked to there icloud

    is there anyway i can remove my iphone from previous owners icloud/ itunes account. if i cant contact them? there has to be something that can be done . the phone is use less if i cant link it to my on account. Please help.

    If this phone you bought was already running iOS 7 and had the new activation lock enabled, you can't do anything.
    That's the whole point of the feature. If it could be bypassed it would be a pointless feature.
    If you can't get the previous owner to unlock it, you've wasted your money.

  • HT201441 i bought the phone from a pawn shop i have no clue who the previous owner is i have called hte pawn shop and of course there very un helpfull i cant activate the phone cause i dont know the previuos onwers apple id

    ***

    Return it and get you money back.  You won't be able to activate and use it without the previous owner.  No one else can help you with this, including Apple.

  • HT201441 I need to deactivate the previous owners things so that i can activate my phone but I cannot contact him

    The previous owner will not reply to me so I dont have any details to go on .
    I received this phone and it is still activated to him and I cant do anything with it  at all

    Return it - you were sold a brick. Iphones like that are only sold for parts.

  • HT201441 what if i cant reach the previous owner of the iphone coz i just bought it on a buy, swap and sell site? i tried to contact the seller several times but the number he is using is not active anymore. im pretty sure that the phone is not stolen

    hello there peeps, i cant use the iphone that i bought from a local buy, swap and sell site. the phone was restored to factory setting and i used it for 4 months but after that a message appeared and said that this phone has been lost. i tried to restore it again but i need the previous owner's apple id and password.
    i tried to contact him but i cannot reach him already, i tried reaching him on the sell site's page but still no response. i am pretty sure that the phone is not stolen coz i was present when he restore it to its factory setting. i just wanna ask you people what else can i do with it to be activated again, i paid $200 for this iphone 4 and dont just want it to go down to the drain. PLEASE HELP.. thank you

    onyok13 wrote:
    ... i cant use the iphone that i bought from a local buy, swap and sell site.... i just wanna ask you people what else can i do with it to be activated again,
    The Apple ID and Password that was Originally used to Activate the iDevice is required
    If you do not have that information you will not be able to use the Device.
    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818

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