HT201441 i dont no the previous owner as it was purchased 2nd hand what do i have to do
i do not no the previous owner as it was purchased 2nd hand so how can i use my new phone
I'm afraid that unless you can contact the previous owner and get him to unlock your phone it's useless. If you bought it from a second-hand show or somewhere you can get to, you will have to take it back and demand a refund as it doesn't work.
Similar Messages
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i was given my ipad mini as a gift and i cant restore it dont know the previous owners information? how do i fix it? i have tried everything on this wesite , forumas and in i tunes. i have restored it wiped it an di cant get thru set up because of the previous persons email linked to it.
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
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Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
HT5661 how to actav ate your ipod if you dont kmow the previous owner
How do you actavate a Ipod if you you dont know the previous owner?
If you are talking about an iPod 5th generation with iOS 7, there is no way to activate the iPod without knowing the passcode or having the prior owner deactivate their Apple ID associated with the iPod. If you cannot return the iPod, you have purchase an expensive thin brick. See: http://support.apple.com/kb/ht5818
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I just bought my iphone5c on ebay, but the previous owner will not remove from their account, what do i do?
You won’t be able to use it. Ask eBay for a refund.
(120398) -
i dont know the previous user of this iphone and i'm stuck on the iphone icloud activation process.
what should i do?radhikaven wrote:
i bought this phone in 2013 from dubai and used till last year june. I dropped the phone and got a problem with display as well as earpiece.
Later the phone was having a carrier network issue. Was showing searching. i restored the phone to factory settings and when i tried to set up the phone, its showing that the phone cant be activated at this moment, please try again later.
If your phone was bought second-hand (used) - something you haven't made clear - and it was Activation Locked by the previous owner (this wouldn't show up until you upgraded or reset it) then only he can unlock it. If you can't contact him to do so then you will not be able to use the phone. You can tell if this is the case because it will be asking for an Apple ID (which it will display partially) which is not yours.
On the other hand if this was a new phone then you may have hit a temporary outage in the activation server and you should wait a bit then try again. -
how do i fix a phone that is completly locked bc of the ios7? i dont know the previous ower? and i dont know if the phone is stollen.
You don't get it to work. You can not bypass the activation lock. Do you not know who you bought it from? Talk to them. If they can't give you the credentials to unlock it, get your money back. The phone is useless.
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HT201441 I CANT CONTACT THE PREVIOUS OWNER IS THERE ANY OTHER WAY TO WIPE THE ICLOUD OFF?
I just bought an i phone 5 second hand its been wiped but when you try to set up asks for icloud username and password does any one know how i can by pass or get rid of this i cant contact the previous owner
No, unfortunately there is no other way.
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I bought this iphone. It was locked and the owner could not remember their password so i restored it via my computer. Now I can not access it at all because they still have it linked with thier apple id. What can I do if I can not contact them? The number I had for them isnt active. What can I do?
Unfortunately, you have to get in touch with the seller, this would be the only way to activate your phone.
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I formatted a previously owned apple ipad with the ios 7 in it. Now when i was setting it up again, its showing me the previous owner's apple id and asking for the password. I dont know the previous owner's password so i cannot set it up. What do i do? I need my ipad back...
Sorry alisha, but you have encountered an Activation Lock, and the only way you can get around it is to have the Previous Owner do the following:
Removing Previous Owner from Device
Sorry,
GB -
How i can open my ipad if the previous owner forget his apple ID
how i can open my ipad if the previous owner forget his apple ID
A valid bill of sales with serial number would be a good start.
Probably a better solution would be have the previous owner check with Apple to find out what his old password was.
Allan -
I have bought in a flea market an Ipad 3 Wifi only I believe it was stolen. When I bought it the battery was discharged so I couldn't verify it for being locked (stolen). After I charged it and turned it on it's locked in Icloud.
How can I contact the previous owner to buy it from him ?
I don't have anything. The Ipad is Icloud locked. It only shows : s********@googlemail.com
I am willing to buy the Ipad from previous owner.
Thank youI don't know what you want to hear, but no one here can help you. apple will not help you.
What you're dealing with is the activation lock, where it's required for the person that sets up the iPad to 'release' it to be used by someone else.
There's no hack or crack. There's no assistance anyone here can give you beyond the suggestions we already have.
Use your imagination. Or use the ipad as a pretty new paperweight. -
is there anyway i can remove my iphone from previous owners icloud/ itunes account. if i cant contact them? there has to be something that can be done . the phone is use less if i cant link it to my on account. Please help.
If this phone you bought was already running iOS 7 and had the new activation lock enabled, you can't do anything.
That's the whole point of the feature. If it could be bypassed it would be a pointless feature.
If you can't get the previous owner to unlock it, you've wasted your money. -
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Return it and get you money back. You won't be able to activate and use it without the previous owner. No one else can help you with this, including Apple.
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The previous owner will not reply to me so I dont have any details to go on .
I received this phone and it is still activated to him and I cant do anything with it at allReturn it - you were sold a brick. Iphones like that are only sold for parts.
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hello there peeps, i cant use the iphone that i bought from a local buy, swap and sell site. the phone was restored to factory setting and i used it for 4 months but after that a message appeared and said that this phone has been lost. i tried to restore it again but i need the previous owner's apple id and password.
i tried to contact him but i cannot reach him already, i tried reaching him on the sell site's page but still no response. i am pretty sure that the phone is not stolen coz i was present when he restore it to its factory setting. i just wanna ask you people what else can i do with it to be activated again, i paid $200 for this iphone 4 and dont just want it to go down to the drain. PLEASE HELP.. thank youonyok13 wrote:
... i cant use the iphone that i bought from a local buy, swap and sell site.... i just wanna ask you people what else can i do with it to be activated again,
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
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