HT201441 I have an iPhone that is in 'activation lock' state no iCloud account details.
Hi,
I recently restored my iPhone and it's now in 'activation lock' state.
I don't remember my iCloud account details, and I did not succeed in resetting the password (can't remember security answers).
I can prove ownership of the device, is it possible for Apple to "unlink" my iPhone from the iCloud account?
Sorry DrDevil,
You are going to have to turn off Find My iPhone in order to get past the Activation Lock. Turning off Find My iPhone requires you to know your Apple/iCloud/iTunes password. If you can't remember your password, and you don't know the answers to your security questions, you will have to contact iTunes Support to reset them for you:
http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB
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