HT201441 I have the apple id and password, however, where do I get to the activation screen? and do I need to reset it before I deactivate it?

My sister gave me her old iphone. I have the apple id and password, but where do I find that in the phone? Do I need to reset the phone before I deactivate her account and set up mine?

Excuse me, where do I find that...as in the activation lock screen. Settings?

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For some reason or other I can't remember my password for my apple id and when I go to reset it I can't find the email they have sent me.

For some reason or other I can't remember my password for my apple id and when I go to reset it I can't find the email they have sent me.I think they are sending it to my apple email [email protected] which I can't access as they are telling me my password is wrong and send me an email message to this email address which I cannot remember the password for. I am in a vicious circle.Support have emailed me and stated they can't change it?!

Sign in at http://icloud.com with the new ID and password and confirm that your data is still all there.
Then sign out in System Preferences>iCloud then sign back in with the new ID and password. Your data will disappear from your Mac when you sign out, but will reappear when you sign back in.

HT4623 I have an Apple ID and password, the latter is apha-numeric. Never had a problem. I updated to ISO 7. It is asking for a four digit password which I do not have. After my guesses are up , it locks. VERY Frustrating

I have an Apple ID and password, the latter is alpha numeric. Have not had any problem using it. Downloaded ISO 7 and it is requesting a four digit password. Nothing I enter works. Then it locks for awhile. I try again, no number I have ever used works.

User guides
http://manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdf

HT201240 I there i have a apple ibook and i need to update but i can't remember the administrator password is there way i can change the administrator the password

I there i have a apple ibook and i need to update but i can,t remember the administrator password ,is there way i can change the administrator password,

Changing or resetting an account password

I have my Apple ID and Password but have forgotten the answers to my security questions, how do i reset them ?.

Hello i need some help, tried to ring the support desk but closed.
I have my apple ID and password but have forgotten the answers to my security questions. When i log into my Apple ID i get the same questions again to answer but do not have the answers. How do i reset them ?.

1) Apple ID: All about Apple ID security questions
If necessary
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact

How can I create a Face Time account. I have an Apple ID and password. When I Google how to create an account all I get is what I need for the system

I have a 13" MacPro. How can I create a Face Time account. I have an Apple ID and password. When I Google how to create an account all I get is what I need for the system

You don't need to create an account. Your use your Apple ID to log into Facetime.
If you haven't already you will need to download the Facetime App from the Mac App Store.
https://itunes.apple.com/us/app/facetime/id414307850?mt=12&ls=1
FaceTime for Mac: Troubleshooting FaceTime - Apple Support

HT201363 Hi dear sir/Madam i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions?

Hi dear sir/Madam i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions? as i have some credit in my account i can not creat a new apple id.

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105243)

I bought an ipad from a friend but he doesnt know his apple id and password and is stuck at the activation screen what do i have to do to get it unlocked

i bought an ipad from a friend but he doesnt know his apple id and password and is stuck at the activation screen what do i have to do to get it unlocked

If you are trying to activate an iPad or iPhone and it is asking for the original owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. No must contact the original owner to get permission to use the device. Are you sure the "friend" who sold you this iPad was the primal owner? If you cannot contact the original owner return the device to "your friend" and get a refund. You will never be able to activate the device and no one can help you do it.

I have an Apple ID,and i lost the password

I have an Apple ID, and I lost the password, I chose to reset the password several times. but I have not received a password reset email

Only thing you can do is a full restore back to factory settings.

I have another apple id and i forget the password and i make restore the password using iforget i didn't receive any thing or link on my email what i can do to restore my password??

i have another apple id and i forget the password and i make restore the password using iforget i didn't receive any thing or link on my email what i can do to restore my password??

If you have a rescue email address on that account then you've checked the inbox and spam folder on that email account as well (and you can't get the password reset by answering your security questions on http://iforgot.apple.com) ? If you still can't find then try contacting Support in your country, they should be able to reset the password for you.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html

I have created Apple id and password to set up icloud but its not taking in the same login id and password

I have created Apple id and password to set up icloud but its not taking in the same login id and password. Should i have an Apple product in order to install icloud? becoz i am using HP PC
thanks ria

You can on create an iCloud account on an iiPhone, iPad or iPod Touch( running iOS 5 or higher) or Mac (running OS X Lion or higher).
After creating an account on one of these devices you can then sign into the account on your PC, but you can't create the account on a PC.

I have an apple ID and password but my ipad is broken and they say they can't get in because they don't have my i cloud password. I never set one up and don't know what one is

My I pad broke after only a few months and now they won't mend it as they say they can't get in as my i cloud password not working. I never even set one up? I have an apple id and password but that's not enough for them to get in.

Welcome to the Apple community.
It's your Apple ID and password they want.

I have bought an ipad, and when i go to reset it, it needs the restrictions password which i dont know. When i plug it into itunes, it asks to turn find my iphone off, which needs the password of the old owners itunes.What should i do?

I have bought an ipad, and when i go to reset it, it needs the restrictions password which i dont know. When i plug it into itunes, it asks to turn find my iphone off, which needs the password of the old owners itunes.What should i do?

If you're able to contact the person who set the lock, send them this link and tell them to follow its instructions.
If not, you can't use the device but may be able to get it refunded. Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)
(119278)

TS3510 I only have one apple ID and facetime has worked with it before, but now I get the message "Unable to verify email because it is already in use". I have looked ofr a solution but can't find one. can anyone help please?

I only have one apple ID and facetime has worked with it before, but now I get the message "Unable to verify email because it is already in use". I have looked ofr a solution but can't find one. can anyone help please?

I spoke with Apple Support this morning and they believe anything MobileMe related is due to the conversion over to iCloud that's taking place.
As for other email clients, check with your host to see if settings have changed on their end. I use inmotionhosting.com and over the weekend the updated their outgoing requirements so that a password authentication is now needed.
Hope that helps get some on the right path to resolving their issues!

HT204053 I would like to have one apple ID and sign in for the Australian Apple Store and for the New Zealand Apple Store without it asking me to switch stores. Is this possible?

I would like to have one apple ID and sign in for the Australian Apple Store and for the New Zealand Apple Store without it asking me to switch stores. Is this possible? If not can I setup two stores (one in each country) using the same email address and same password (both and / or either)?

An iTunes account can only be used in one store at a time, and you need to be in that country with a valid billing address on your account for that country in order to use it there. An email address can only be linked to one account, so if you want two separate iTunes accounts then you will need two email addresses

HT201441 I have the apple id and password, however, where do I get to the activation screen? and do I need to reset it before I deactivate it?

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