HT201441 I would like to help where I can not open my iPad I bought it from the shop and iPad

Hi
I would like to help where I can not open my iPad I bought it from the shop and iPad user when I want to open the device to access the mechanism. Ask me to calculate the previous owner. I went to the store where you purchased told me Contact Apple. Please, I've lost a sum of money. Device number imei 013116000935329

Only the previous owner can help you.  Take it back to the store and demand your money back.  You will not be able to activate and use it without help from the previous owner.  The shop should not have sold you an iPad that was still associated with the previous owner's account.

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